Tub creaked and had visible water damage at the base including a hole where the wall had been damaged at some point. Outside of that 5 star.

Very clean and friendly

Could even get in.

I have stayed at every Extended Stay property in the St. Louis area over the last several months. I have always been more than satisfied with each property and I have even left positive reviews. Until I stayed at this property. I usually travel with my son just to get away from the house and it gives us both a chance to catch up on school work. When we arrived for our stay at this location, the front desk agent asked for ID's for myself and my son. I am accustomed to presenting my ID when we check in, but we have never been asked for his as well. When I explained to the agent that my son didn't bring an ID with him, and we have never been asked for his ID at any Extended Stay property before, the agent refused to allow to check in. Since I booked the room through Expedia, my only option was to contact them. The Expedia agent contacted the front desk agent to try and get her to allow us to check in, but again she refused. My only option at this point was to cancel my reservation and wait 7 days for a refund. I left the hotel extremely frustrated and decided I wasn't going to let them interrupt my plans, so we went back and told the agent my son was 17. At first she wasn't going to allow us to check in, but after more pleading on my part, she allowed us to check in. This property was full filthy, did not have any dishes for us to use, and did not have the breakfast like the other Extended Stay locations do. I won't book this location again.

The night Manager is great.! I arrived at midnight, used the door phone to contact guest services and within a couple of minutes the smiling night manager gave me my room key. This is exceptional service and I highly recommend staying at this location!

This felt like a community rehab center. Awful. So sad and dirty/dark feeling.

The property was not clean at all. Dirty floors. Dirty sheets and cigarette ashes on the bed… and it smelled

Took me over 10 minutes to find someone to check in, had to dial a number and wait for an operator to call someone to come down to check us in. The whole building smelled very bad and our room had a very strong paint smell where we had to open the window for over 45 minutes before it wasn’t overwhelming. The room was very dirty and I had to clean the tub myself before I could take a shower and the floors in the rest of the rooms was dirty. There wasn’t even a trash can anywhere in the room or bathroom to throw anything away. Over all very unhappy with the conditions for the price we paid to stay there.

Ants were present in the room and lost my dinner because of them taking over my dinner.

Nice place, excellent staff. No, it’s not “5 star” but it is great value for cost and a place we’ll visit again

Had to switch my room two different times because either the door wouldn't lock which is a security issue, my second room the smoke alarm kept chirping and it was supposed to be a non smoking floor but all I could smell in the halls was marijuana. ⅝

The staff was nice, but there were vagrants on property and drug use in parking lot … this was not a safe environment to be in… Also, no ice machine …

Floors were VERY sticky. Provided cups were broken / leaking and coffee maker was not cleaned. No dish soap or other listed products were available.

It was good to sleep, but there was roaches, the kitchen appliances was over used, and it smelled like a toilet as the fragrance of the room. This hotel chain used to be good, but its now an apartment for people. Some people lived there.

They didn't have the room I reserved and the room they had for us was too small. We had to cancel the reservation and we expect our money back!

I booked and paid for 2 queen size beds n upon checkin found only 1 queen size bed. No manager on duty and no other rooms available. Did check their chain of hotels n no rooms available. Checked at St peters also n also no rooms available. Said to speak Sat a m w a manager. :(

Ms. Mary made the entire stay worth while!

Oven didn’t work, front desk yelled at me when I asked a question, hallway smelled,

Review Room key issue multiple times. Breakfast is disappointing & MAYBE granola bars and instant oatmeal. The lobby front door is difficult to open and very loud. The back / side doors worthless (broken/propped open by others). BED BUGS AND ANTS NEAR BED. DEAD BUGS ON KITCHEN FLOOR WHEN ARRIVING IN. The carpet was not thoroughly vacuumed. The shower walls had black between the tiles. Kitchen supplies not provided unless you ask, but they mismatch and are not what you would hope for. Bed was soft and “looked” clean. Entire building smells old and most door locks look broken. Laundry room is clean with high tech payment method that works with an app for laundry timing. Front lobby has too many steps to both floors. The staff is friendly and do their best to operate with limited resources. Definitely would NOT recommend this hotel, even if you HAVE to stay on budget.

Stayed for a day. Not given rooms as selected. Had Booked two 2 bed rooms but I was give a 1 bed room being the first checking and my friend checked in at the same time but he was given 2 bed room. Whats the logic?

No like

Very friendly staff

The smell of marijuana was there when we walked toward our room. The door we were told to go in to our room was locked keycard would not unlock it. No trash can around in the room, no hair dryer, pink residue in the sink and tub possibly cleaning solution? The window was unlocked and screen open, scary! The area of the property had trash bags everywhere and bins overflowing with trash. Glad I was there only one night. The bed was as hard as a rock!

Smells bad Dirty

Horrid stay. No ice on premises. The counter and carpet was stained red in random spots. The free toiletries were caked in some weird syrup and crumbs. There was a towel stuck on the back of the door that housekeeping did not get to that was randomly stained red. Overall the place was really dirty and just rundown. The room we stayed in had an “island” which the counter top was super bowed and useless and awkward. Absolutely do not recommend wasting your money on this stay.

The staff was kind and helpful, but the place was awful. The room stunk SO bad that we ended up leaving after about 30 minutes and found a different hotel. And it was super old and dated.

My daughters loved it. This was our first vacation since moving back to Arkansas 8 years ago, and they were super happy. The area is quiet, service was great and staff was friendly!

Worst hotel experience I’ve ever had

Hotel was disgusting, had dead bugs all over our bathroom and our whole room stunk really bad. The stairwell smelled like marijuana, which is something i dont like walking into with my two kids with us. You had to pick up an outside phone to be buzzed to enter just the hotel lobby. The booking said two beds and it only had one actual bed, the other was a pull out couch with stains all over the bed. Im surprised this hotel hasent been shut down, i wouldnt recommend anyone to stay here especially with children.

The good the good thing about the property was it had a kitchenette and that’s what I was looking for The bad thing about the property when I go to try to rebook at the front desk they said you had to do everything online so

The room was great staff very friendly and accommodating. Hallways were trashed the housekeeping staff dragged the trash on our way out made the hallway smell bad.other guests were smoking marijuana by the exit doors

Well, the room they had for me was on the third floor. I can't climb a lot of stairs because of my legs. I requested a room on the main floor. They had a smaller room with one queen bed and a recliner. I had no other choice but to take that one. I tried calling Hotel.com to see about changing my prepaid reservation to another extended stay hotel that had a elevator. However, Hotel.com had no customer service number for me to call which was upsetting to me. The room had ants in it that I kept killing. The toilet would only flush all the way and refill if you took the top off it to wiggle the refilling bottle. We asked for dishes but got no pot or skillet to cook with. There's a whole stove in room why would not have that. I had to go and buy skillets to cook with. Then there was the strong smell of weed in the hallway all the time. There was noise in the hallway with people banging loudly on people's doors was horrible. I wish I could a refund of my money for my stay. I paid $213 for a 2 day stay that wasn't worth it and horrible.