Property did not look like much on the outside but once inside, the room, grounds, pools and ocean front areas were fantastic. The front desk immediately addressed every concern we had, to the point of replacing a broken refrigerator within ten minutes of our phone call. Our 2 bedroom suite was spacious and very clean, and our balcony had a perfect view of the swimming pool and the ocean. Our family felt more relaxed here than any vacation we can remember. We wish we could have stayed longer!

Great place right on the beach. Nice views on both sides and great pools. Staff was wonderful and very helpful. Id definitely stay here again.

The staff were very friendly and gave great suggestions for nearby dining options.

I used to spend vacations once or twice a year in Saida with my family (Wife and Kids) about 25 or 30 years ago, i cant believe that so many years later the facilities are in such a great shape, the Tennis courts, and the pools, and even the rooms, it’s like a time travel

Amenities are great. Beach is nice too.

N/A

Our stay at this location was above our expectations by far! The photos on their website were supposed to reflect the room type we booked, but we were happily surprised to see what our room actually looked like upon arrival. We had 8 people in our party and everyone fit comfortably with plenty of extra space! Our room overlooked the main pool and tennis courts. There's 3 pools so people weren't so crowded into one with so many condos surrounding them. It didn't feel congested at the smaller pools. The larger one has a bar on the deck, so it was to be expected that that one would have been the most popular choice of pool. The staff at the front desk at check-in was amazingly informative and courteous. The maintenance gentleman was quick to address our report of the light fixtures being broken in the rooms. The security guards being present were a HUGE plus! With the craziness of the world today, seeing security at the front gate when we arrived made us feel that our vehicles were going to be safe during our stay. Then, upon entering the building, another security was in the lobby. Double plus! Our rooms were right passed the front desk, but it was relatively quiet throughout our stay. The only complaint we had was when a younger maintenance man was basically yelling to a coworker just outside of our kitchen window at about 6am which woke my husband up in anger. After he told the man to quiet down his raucous and that people were sleeping, he did get quieter.

overnight staff was terrible with service.

Overall it was a great place

At first entry i was excited because the room was pretty big and looked nice. Then i noticed how old and outdated the furniture was and how dirty it was. Then we noticed the foul odor coming from the bathroom and kitchen. It smelled HORRIBLE like rotten eggs. I called the desk and they knew what it was and didnt seem bothered and sent someone upstairs with baking soda, bleach and fabuloso to pour down all the drains and on the floors and corners. It didnt help. It still smelled like rotten eggs. Also, the floors are tiled and were soaking wet if i ever opened the balcony door or if the ac was turned off and depending on the person below me room temp. It was gross and weird. I slipped and hurt my back and i had to literally use towels to walk around the room. I called again and told them and the guy said we had to make sure our room stayed cold and the doors stood closed. My husband has bad asthma and the cold room was not good for him. The pools in the back were very dirty and not maintained. Luckily i only stood there for 2 days. Other than that, the staff was very friendly and i wish i had better things to say about the actual experience.

The property was excellent. We absolutely loved our rooms & were happy with the access to the beach & the 3 pools. We loved it so much we're actually looking into purchasing a condo there.

Everything!

Balcony had no chairs to set on and enjoy the view. Living room furniture needs pads or something so tht thye do not make so much noise when moving them. Things to do notebook needs updating, Washer and dryer in room made a week stay a lot easier. Pool area great.

The place is clean and everything close by shopping place stores restaurants the view is good everything is on walking distance great place to stay

Great time

Lobby smelled bad on Saturday and sunday

I loved the pool

The property are very ok,the service was excellent, definitely i come back to this hotel

The pool was amazing! Had the best time with my girlies. Having such a close beach axis was everything and more! The room was spacious and very comfortable.

We had a great time and wish we could’ve stayed longer to use all the amenities. The staff was super friendly and great overall! See you again soon. 😊

It was clean and comfortable but, the place is really run down and shabby!!

My reservation @ another place was cancelled late the night before by the owner due to damage so this was an any port in the storm reservation. Like nearly every place on SPI it is a little run down & could use updates, but it worked. You have to ignore the broken tiles, chipped paint, door lock readers that don't always work, elevator buttons that don't light up, tables that rock when you set things on them, etc. all minor issues that didn't majorly effect my trip but easily enough fixed if the owners cared to do so. The biggest problem being that the parking is HORRIBLE, way too small for my truck and they only allow 1 vehicle, my business companion is 80 yrs old so she got the parking at the location, I had to park my truck with inventory in it several blocks away in public parking and pray it didn't get broken into. The best part is it does have a great view of the beach, the bed was comfortable and the kitchen was fairly well supplied with the appropriate things to be able to make meals. Not my first choice of a place to stay but certainly not my last, it worked and the price was acceptable. The potential for this place to be really nice is there they just need to work on some improvements and updates.

It is an excellent location, the staff very friendly, it’s nice and clean, and the kitchenette was well-equipped. The condo is very dated.

Everyone was helpful and polite. Nice place. Would stay again.

Nice and calm, well localized.

The pool and outside area was nice. The rooms and lobby are in need of care

The staff was very courteous. It was a little challenging finding the hotel since no visible sign was present and it was within a gated area. The building and amenities were a little old and wear and tear evident. The room had a strong perfume smell to it and the bed did creak. It seemed clean. I’m 6’ tall and thin but nevertheless the shower was small. It contained a small kitchenette that was well-equipped. Overall I rated it a 3 out of 5 stars. Appropriate for the $63 per night fee in my opinion.

I like the pool and near to the beach

This is my second time staying there and really enjoyed it. Staff are very helpful and understanding. Resort is nice and clean.

Yes

Checked into room 55 on Friday around 5 pm noticed that we had no hot water , I spoke to front desk told them of the situation , they said they’d have someone to look at it , Saturday spoke them twice they assured me this would be fixed yet still nothing was done . Very disappointed and would not recommend unless you like subzero showers .

We had a very bad experience with this hotel. I do not recommend booking here. We got a call from the hotel at 7PM the day we were supposed to begin our stay, while we were on our way to South Padre Island, and we were announced that the hotel is overbooked and we do not have a room. No explanation, alternative, compensation or apologies. Trying to find another booking that late in the day was a nightmare. Hotel.com found another room for us after 2 hours on the phone with them but the accommodations were not even close to what we originally booked. We ended up losing money and time. Very disappointing!