Club Regina employees were top notch! Super helpful and so kind. The resort needs work to gain a better rating from us. First you walk in for check in and you are charged an $18/day for internet and activity. So $180 over our $250/day rate with fees and taxes for a King bedroom and very uncomfortable sofa couch to sleep on. So four of us had a room overlooking the marina, not ocean view. Not a bad view but we asked for ocean view. Internet is free in Mexico and the activities for us was a joke. The mini golf wasn’t set up, only a pool set up kit. Corn hole was the same. Ping pong was 3 paddles that needed help and a lopsided ball. Only set up occasionally. I guess that’s what the extra charge was for. The refrigerator had to be turned all the way up to cool off the beer and our lettuce only lasted a couple days because it only kept things cool. Nice usable kitchen. We took a taxi to Walmart for water and food for the stay. We shopped at Oxxo (7/11) for small purchases. The resort market was super pricey! Prices weren’t marked on items. A fish taco at the pool restaurant was a piece of breaded fish with a tortilla wrapped around it. Cole slaw could be used to put around it. The food was overpriced and poor quality except for the marlin burrito. We loved the food and prices across the street at a Mexican restaurant named Callejun. Excellent service, food and prices. Way cheaper and food was so good we ate 5 meals there. People in PV are so kind and friendly resort too.

We spent a week at Raintree visiting friends who are members and go every year. We thoroughly enjoyed our stay. The room, activities, and food were great. It was the friendly, caring staff that made the stay so wonderful. Not a single bad experience! We highly recommend Club Regina to everyone looking for an all in one stay.

Room was smelling an wet floor from condensation, was asking on front desk to change room, was NOT help full, we ask to stay a couple more nights, was like you need to call where you made the reservation, he could say it more polite, he was on the phone and let us wait during his conversation and the when he talked to us he took an outer call, so we move to the Marriott .

The staff is super nice, hotel and rooms very clean but its just very old. Our restroom toilet was constantly leaking so we had to place a towel on the floor everyday. The furniture is super old even though it is clean. I would not only recommend but stay again if some renovations are made.

Great stay. Super friendly staff. Clean quite.

Paying tax at the front desk upon arrival. Staff is pushy about buying the time share. Not very accommodating because our flight was late and check out was 10 am. They were asking for $25 US for each hour. If Expedia charged us so much tax why we have to pay extra while on arrival. I feel ripped off. Expedia should refund my tax money.i have no choice when I arrive at the front desk I have to pay in order to get a room for my family and myself.

The hotel was very clean, amenities were good. The only bad thing about my stay was the bathroom was outdated and moldy, needs to be renovated ASAP. I asked to switch room but they couldn't accommodate my request. I requested a minibar and they helped me with that request. The Tenampa pool bar and restaurant was great!! Rene and Cesaria were really kind and prepared delicious food for us. Thank you both, I really appreciate that.

Jacuzzy outside ur door