Excellent service, beautiful hotel with a quiet vibe.

Awesome as usual

Zoetry is awesome. It’s quiet, relaxed, high end, and very accommodating. One of my favorites in the island.

The property is very well maintained, restaurants are beautiful, rooms are gorgeous, luxurious feel to it. We disliked the beach at the resort, not good for swimming (big waves, cold water) and limited activities. If you want to go relax it’s a great option, but for the more adventurous travelers, I would not recommend this resort. Staff is friendly and wonderful, hardworking. Amada was an exception hostess she checked in daily to make sure we enjoyed our stay. I would absolutely NOT recommend the Marinarium Snorkeling Cruise they provide through a third party, it’s like an aqua zoo, not a fun experience at all. Good experience all together but will not necessarily come back or recommend to friends.

The staff and attention to detail brought our vaction at this resort to the next level.

The service and the property was excellent!

This resort was a wonderful surprise and I’ll most certainly be going back. We were treated like family by the warm and kind staff. Having experienced many resorts in Punta Cana, this is my favorite for a peaceful and quiet family vacation.

An exclusive peaceful place

Check all report at www.letdox.com/hyatt 1) Non accessible 3rd floor room, the wood stairs that are extremely small and unstable. 2) No internet connection and room service. 3) No Smart TV and any english channel, Scale does not work. 4) No English speaking employees.All employees are rude and hostile. 5) No safe water is available for brushing teeth. 6) The room was unsanitary and had insects, such as mosquitoes, lizards, tarantulas, spiders, worms, etc. 7) The hot tub was not working 8) We found a big tarantula in our room. 9) I filmed the top of bed with a drone and The room was filled with garbage, including dead animals, empty alcohol bottles, dirt, plastic debris, dust, plastic packaging food, spider nets, and all other types of garbage. 10) Dirty pool and reconstruction in all property 11) Beach photos in Expedia is totally misleading. 12) Showers and steam rooms are not functioning 13) No pest control in all hotel grounds, animal waste around the floors 14) We were mentally drained and sought medical intervention due to the presence of tarantula in the room, unclean environment, and mosquito bites. 15) There were no all inclusive services as promised, such as music or pool service, that were attempted to be served by gardeners. 16) The soy sauce for sushi was provided in unsanitary conditions - bottled up in empty plastic water bottles with a hole in the lid. 17) They gave us 4 nights gift certificate to compensate all issues. However, they know we will not go!

This was a great resort outside of the main busy tourist traffic of Punta Cana, but still with all the great facilities. We had the ocean view suite which was stunning, and we used the balcony even when there was bad weather outside. The pools were lovely, the grounds were immaculate, the restaurants and bars were great. Highly recommend!

We really enjoyed our stay here. The place is beautiful and the service is excellent. There's not a lot going on. So if you want to stay up partying this place probably isn't for you. The food is pretty good. It's not blow your mind good, but we enjoyed most dishes. We did have an issue with our balcony hot tub not working. They kept telling us it would be fixed, but never was. Given that I still would stay here again and recommend it to others.

Beautiful resort with a wonderful staff!

The property was amazing and beautiful. The food and drinks were awesome. The staff was very attentive and nice!!!

Beautiful resort!

To be honest, the hotel is overcharging its guests, we stayed at a villa (one of the most expensive rooms) and had issues since the day we arrived, the master shower was clogged so in order to shower you have to be closing the water and wait for it to swallow In another room ( the villa has 3 rooms) they had to switch a toilet because it wasn’t working and in the other room the bathroom had blood stains on the floor and it was raining from the roof The power went out every time we connected something so we had to wait for maintenance to fix it and the ac broke a couple of times But the worst thing that happened to us is that they stole a gold necklace at the spa from my sons locker we had to complain and tell them we were going to call the police, and next day they did found it we were pretty sure one of the staff member took it since they were the last appointment for the day the food Is not the best, but at piragua restaurant the staff is really nice Anthonio yoana Maria natali and soranyi where amazing with us Also Alejandro the concierge and Chris did Their best to help The area where the hotel is located, is dirty it’s dirty and isolated We will never go back

The beach and the calmness of the hotel were the saving grace.

My wife and I have stayed at this resort 6 times. There was a noticeable effort to make improvements over our last stay. The resort property is absolutely beautiful. There were new menu's in most of the restauraunts. The new gourmet pizza was an excellent addition. As always, the staff goes above and beyond to make sure you have a great stay. I can't say enough about Alejandro, Maria and Natalie. Their kindness and dedication to make sure we have a great experience is an asset to this resort and the reason we will be returning again next October.

The food with no bias is the worse we have ever had in hotels or restaurants around the world. They have 4 restaurants all the same level. On a scale of ten hard to give one. Some customers may like it if they have been eating dog food in their home place. Will never ever go there. No nearby restaurants to go around. The staff is good and helpful. Their concierge is a great guy as well. The owner hired some chefs who never cooked in proper restaurants to save money. Because the food is all inclusive people make little noise.

Amazing

Dont waste your time somewhere else. This small resort won’t disappoint you. Everyone goes out of their way making sure you fell taken care of. Much appreciation goes to my “ personal concierge” Heriberto to make sure everything the way I love down to the meals and sauces. Love everyone there

This has to be the prettiest resort I’ve ever stayed in and I travel a lot. I was super impressed with the staff. It was the perfect vacation. I definitely plan to come back.

Great service. They make you feel at home. Mr Happy, Frailyn, and eliezer are awesome and are the life of the party! Make sure you find them! Made lifelong friends on our honeymoon!

We’ve been to Zoetry Resorts six times, four times to Zoetry Agua. I think my loyalty says it all. I keep returning to Zoetry Agua because I adore the Dominican people and not just in the hotel. There is always a smile and an “hola, todo bien” from immigration to the groundskeeper and everyone in-between. Pro Tips: The mosquitos are ruthless in the wet season. Use Skin So Soft for the no-see-ums and Deet for the mosquitos. Herbal/natural repellants don’t work. We’ve tried them all. I think the smell of lemongrass, citronella and sunscreen just lets them know that you are fresh blood.. Bring Claritin or allergy meds if you know your bites will swell. If you do get bitten, use Nubite on the bites (fantastic little gadget). Or go get a mud wrap at the spa. Smile and say good morning, good afternoon and good evening (in any language). A little kindness goes a long way. Tip your housekeepers, bar staff and restaurant staff. It’s not required, but much appreciated. We tip for substandard service at home, let’s tip for excellent service while away. Go see Friday at the pool bar, Mr. Coffee in Indigo, Johanna in Amaya and take a Bachata dance class with Mr. Happy. They will all be delighted to make your day. Try some Dominican food. It’s delicious!!!!

We have traveled to several islands/resorts in the Caribbean. On the transport back to the airport we had a vote. It was unanimous. Zoetry has been the best experience in the Caribbean. The grounds…beautiful. The staff…wonderful. The food/beverage…exceptional. When we begin our planning for our next friends trip, this is going to be on our list! Thanks so much for our wonderful stay!

We had no working A/C the entire duration of our stay

I loved my stay at Zoetry Agua Punta Cana! The facilities were amazing the views breathtaking and the staff exceeded all expectations. Hendry was an amazing concierge and i will be requesting him personally for all future visits. I have never felt this level of relaxation and pampering i am truly blown away!

Well maintained, beautiful property (constant maintenance from the grounds to the beach), and all the staff we interacted with are fabulous. This is a quiet resort that caters to adults, however children are allowed. Great for a low-key long weekend.

Great area

This was the best resort we have ever visited. From the minute we arrived, the staffmade sure that we felt like home. Everyone was dedicated to service with an exceptional attention to detail. The food and presentations were fantastic and full of variety and flavor, making our stay even more memorable. We will definitely return.

Beautiful grounds, boutique feel to the property, gorgeous beach, very friendly stuff, great food.

Amazing property with amazing dining and beach. The staff went above and beyond to wait on us. Great beach with clear water. We didn’t want to leave, by far our favorite resort!

This was a very calm, relaxing and well manicured property. It looked just as beautiful at night as it was during the day. The staff/customer care was excellent.