The central location of the hotel is perfect. Easy to find, but the car park is a nightmare, spaces are way too small. Check in excellent but there is a very nasty smell in the lobby, which they were aware of. Room was good quites small but ok for our 2 night stay. Whilst the room was cleaned, the table wasnt it was very dusty on arrival and stayed the same throughout our stay. Also coffee cups not cleaned or changed. Breakfast buffet was excellent and the bar area was good, it was suprisingly busy late on. Drinks were expensive! Overall pretty good city center hotel and we would go back again.

Be advised, check in was over 40 mins late as room was not ready! This resulted in us being late getting to an arranged party. The tables at the bar had food from previous people on them which wasn’t the best. Apart from that it was fine.

Be advised, check in was over 40 mins late as room was not ready! This resulted in us being late getting to an arranged party. The tables at the bar had food from previous people on them which wasn’t the best. Apart from that it was fine.

Excellent early check in (bonus), lovely reception staff. Lovely room with everything working as it should. Comfy bed I didn't want to get out of. Excellent location for theatre royal and the concert hall.

Excellent early check in (bonus), lovely reception staff. Lovely room with everything working as it should. Comfy bed I didn't want to get out of. Excellent location for theatre royal and the concert hall.

Lovely hotel in a great location in the centre of Nottingham. Bar and Lobby really nice but service a little sketchy on a busy Friday evening, possibly understaffed. Rooms more than adequate, Spa/Pool very nice, Breakfast also really good, and served hot

Lovely hotel in a great location in the centre of Nottingham. Bar and Lobby really nice but service a little sketchy on a busy Friday evening, possibly understaffed. Rooms more than adequate, Spa/Pool very nice, Breakfast also really good, and served hot

Friendly staff. Nice room. Lovely buffet breakfast. Great location.

Really lovely hotel. Right in the centre of Nottingham. What we did like the most was it was 12pm checkout! The small things do make a difference.

Fantastic position in Nottingham. We were able to get everywhere we wanted to go, on foot. Room was lovely and clean. Only downside was the aircon was a bit noisy. We did get used to it, but it took a while. Would definitely stay again, despite the aircon!

Fantastic position in Nottingham. We were able to get everywhere we wanted to go, on foot. Room was lovely and clean. Only downside was the aircon was a bit noisy. We did get used to it, but it took a while. Would definitely stay again, despite the aircon!

This is an amazing hotel. The decor, the location, the rooms and the breakfast. But it's most impressive feature is Ollie in Reception. His warm, welcoming personality never fails to make you feel special. A lovely man and a credit to the hotel.

This is an amazing hotel. The decor, the location, the rooms and the breakfast. But it's most impressive feature is Ollie in Reception. His warm, welcoming personality never fails to make you feel special. A lovely man and a credit to the hotel.

We stayed two nights . The reception staff was very friendly and helpful , room was very clean . Bar and food we had was excellent and a nice ambience to dine and have a few drinks

Room had ridiculously little storage for clothes. (We travel light and were only there 2 nights!!!!!). Lighting designed by a madman.

Room had ridiculously little storage for clothes. (We travel light and were only there 2 nights!!!!!). Lighting designed by a madman.

Easy check, comfortable room, good facilities

Easy check, comfortable room, good facilities

This is the only hotel I have ever stayed in, anywhere in the world, of any class of hotel, that has no drawers or storage shelves in the whole room, nor space to storage an open suitcase on the floor. It was necessary therefore to store clothes on the windowsill and hang coats and dresses from the shower screen as there was no where to store clothes. As we were staying for 3 nights and attending a wedding this was particularly annoying. After complaining we were told “ if you don’t want the room we can refund you and you can go elsewhere!!!” I have heard such poor and disgusting customer service. As we had arrangements made and were in an unfamiliar city this was a totally impractical solution. (We we could have upgraded at £70 / night!) This is the Crown Plaza, not the the inn at Bethlehem - I don’t expect to be thrown out on the street, without a room because I criticise the size of a room! These room are totally not fit for purpose, as a standard double - they should be marketed as small rooms or it should be explained that they have zero storage and are only suitable for people without luggage!

This is the only hotel I have ever stayed in, anywhere in the world, of any class of hotel, that has no drawers or storage shelves in the whole room, nor space to storage an open suitcase on the floor. It was necessary therefore to store clothes on the windowsill and hang coats and dresses from the shower screen as there was no where to store clothes. As we were staying for 3 nights and attending a wedding this was particularly annoying. After complaining we were told “ if you don’t want the room we can refund you and you can go elsewhere!!!” I have heard such poor and disgusting customer service. As we had arrangements made and were in an unfamiliar city this was a totally impractical solution. (We we could have upgraded at £70 / night!) This is the Crown Plaza, not the the inn at Bethlehem - I don’t expect to be thrown out on the street, without a room because I criticise the size of a room! These room are totally not fit for purpose, as a standard double - they should be marketed as small rooms or it should be explained that they have zero storage and are only suitable for people without luggage!

The staff could not be more helpful. Everything was great. Only thing I don’t really like is the breakfast set up. Feels like a walk through and very open. But good choice of food. Not bad quality and excellent gf options

The staff could not be more helpful. Everything was great. Only thing I don’t really like is the breakfast set up. Feels like a walk through and very open. But good choice of food. Not bad quality and excellent gf options

Hotel was great, staff were amazing, room was immaculate and comfortable however, both nights I stayed (Tuesday Wednesday) I was woken up by the rock venue behind the hotel. Music was way too loud and even with the tv on to try and drown it out I couldn’t sleep. Such a shame as this will definitely affect me returning to this hotel.

Hotel was great, staff were amazing, room was immaculate and comfortable however, both nights I stayed (Tuesday Wednesday) I was woken up by the rock venue behind the hotel. Music was way too loud and even with the tv on to try and drown it out I couldn’t sleep. Such a shame as this will definitely affect me returning to this hotel.

small rooms, thin walls, noisy aircon and sagging beds. changed room a few times and then got a refund and booked another hotel. on the positive, the staff were excellent, helpful and extremely courteous.

small rooms, thin walls, noisy aircon and sagging beds. changed room a few times and then got a refund and booked another hotel. on the positive, the staff were excellent, helpful and extremely courteous.

Rooms need updating, very noisy club over the road didn’t close till 3.30am felt like there was a disco in our room, reception offered us earplugs

Rooms need updating, very noisy club over the road didn’t close till 3.30am felt like there was a disco in our room, reception offered us earplugs

We had a really good stay. Staff are extremely helpful and friendly. I would recommend stay here .

We had a really good stay. Staff are extremely helpful and friendly. I would recommend stay here .

Great hotel if you want to stay in the city. Small room though with tiny wardrobe (if you're planning to stay for more than a couple of nights). If you're after a clean room, comfy bed and powerful shower, it's perfect.

I thought it was an excellent hotel, very friendly staff