Everyone was quick to answer

Everyone was quick to answer

beach is 3 blocks away no restrooms where they have There umbrellas and seats it’s a terrible set up

Great for the price

Air conditioner can not be adjusted, rooms are hot. Door knobs and keys are old. Room lighting is poor. Not enough outlets in the room. Rooms need to be remodeled and updated. Staff is friendly. Swimming pool area was nice. Food was good.

Air conditioner can not be adjusted, rooms are hot. Door knobs and keys are old. Room lighting is poor. Not enough outlets in the room. Rooms need to be remodeled and updated. Staff is friendly. Swimming pool area was nice. Food was good.

Great for the price

It’s a dated hotel, but it’s charming. The food is excellent. Truly authentic Mexican food and had several different options everyday. My kids, 8, 11 and 16 lived their food, but they eat Mexican food anyways. Maybe they should incorporate quesadillas and chicken nuggets for kids that don’t eat much Mexican food. I wish it was beach front, but you can walk about 10 minutes to the beach. It is not so nice at the area of the beach, but it’s ok… our toilet wouldn’t flush properly and we called but it wasn’t fixed. We would literally have to crank it for it to flush. The pool is nice, the snack bar is good and the drinks were great. Overall good experience.

Property very outdated. Staff was really nice.

It’s a dated hotel, but it’s charming. The food is excellent. Truly authentic Mexican food and had several different options everyday. My kids, 8, 11 and 16 lived their food, but they eat Mexican food anyways. Maybe they should incorporate quesadillas and chicken nuggets for kids that don’t eat much Mexican food. I wish it was beach front, but you can walk about 10 minutes to the beach. It is not so nice at the area of the beach, but it’s ok… our toilet wouldn’t flush properly and we called but it wasn’t fixed. We would literally have to crank it for it to flush. The pool is nice, the snack bar is good and the drinks were great. Overall good experience.

Property very outdated. Staff was really nice.

The hotel has the hacienda theme and is not very big - a plus for me, but may not be for everyone. The staff is friendly and helpful but waiters are very slow and don't seem to be overly busy. Several times I got up myself to pour myself a coffee refill or to gran a set of utensils from their stations. Breakfast was fine, but still if you're no an egg eater you may find it challenging. Dinner buffet was worst I've seen at any resort. Very few choices, food was not looking or tasting well, looked old and dried up from being heated for hours. Pizza was so dried up that it looked like it was there for days, which I am sure was not the case. I would still visit but if the price was right and I would only get the breakfast option and skip the all inclusive.

Great place!! I just wish the beach was on the property.

The hotel has the hacienda theme and is not very big - a plus for me, but may not be for everyone. The staff is friendly and helpful but waiters are very slow and don't seem to be overly busy. Several times I got up myself to pour myself a coffee refill or to gran a set of utensils from their stations. Breakfast was fine, but still if you're no an egg eater you may find it challenging. Dinner buffet was worst I've seen at any resort. Very few choices, food was not looking or tasting well, looked old and dried up from being heated for hours. Pizza was so dried up that it looked like it was there for days, which I am sure was not the case. I would still visit but if the price was right and I would only get the breakfast option and skip the all inclusive.

Property was awesome however Expedia sucks

Great place!! I just wish the beach was on the property.

Property was awesome however Expedia sucks

we (a couple) loved our stay! the rooms were very clean and comfortable with great AC, the beach was a short walk away (there was also a shuttle to and from the beach), open bar at the beach was great, the hotel is right next to the port and the supermarket, and all of the staff were extremely welcoming and kind. The buffet was so good and had a great variety! While traditional mexican cuisine was the highlight, they also had an asian food night and a night where they grilled up some nopal, meats, and veggies! We would absolutely return. One downside was the timeshare guy that held us up for a while when we first arrived, we had to repeatedly say we weren’t interested for him back off about it.

we (a couple) loved our stay! the rooms were very clean and comfortable with great AC, the beach was a short walk away (there was also a shuttle to and from the beach), open bar at the beach was great, the hotel is right next to the port and the supermarket, and all of the staff were extremely welcoming and kind. The buffet was so good and had a great variety! While traditional mexican cuisine was the highlight, they also had an asian food night and a night where they grilled up some nopal, meats, and veggies! We would absolutely return. One downside was the timeshare guy that held us up for a while when we first arrived, we had to repeatedly say we weren’t interested for him back off about it.

Staff was nice

Staff was nice

It was a good experience for us to live there

It was a good experience for us to live there

This was my 1st trip to PV and this was a good choice for the price. I really did not know what to expect but it definitely exceeded expectation. Enjoyed the Friday night cultural presentation at the lobby. Family friendly hotel. I would say definitely a Mexican Charm. Buffet was very good and main dishes changed everyday I was there. Walmart is just walking distance away. Bus stop is also close by and very convenient to take a bus down to the Romantic Zone and the airport. Bus fare is only 10 Mexican Pesos to the Malecon or the airport, just take note of rush hours and buses can be crowded. Overall, was a great stay.

This was my 1st trip to PV and this was a good choice for the price. I really did not know what to expect but it definitely exceeded expectation. Enjoyed the Friday night cultural presentation at the lobby. Family friendly hotel. I would say definitely a Mexican Charm. Buffet was very good and main dishes changed everyday I was there. Walmart is just walking distance away. Bus stop is also close by and very convenient to take a bus down to the Romantic Zone and the airport. Bus fare is only 10 Mexican Pesos to the Malecon or the airport, just take note of rush hours and buses can be crowded. Overall, was a great stay.

Definitely not worth what I paid. Rooms are dated and need repairs. We switched rooms twice. TV from last room we were in was broken, contacted desk personnel and said it’ll be repaired but they failed to do so. We had to call the next day and they finally sent someone to replace broken TV. Food is always the same thing, no variety whatsoever and it doesn’t even taste good. We ended up not eating at the hotel after a couple days since the food was not great.

Definitely not worth what I paid. Rooms are dated and need repairs. We switched rooms twice. TV from last room we were in was broken, contacted desk personnel and said it’ll be repaired but they failed to do so. We had to call the next day and they finally sent someone to replace broken TV. Food is always the same thing, no variety whatsoever and it doesn’t even taste good. We ended up not eating at the hotel after a couple days since the food was not great.

Very friendly, charming environment.

Very friendly, charming environment.

Beautiful colonial architecture, friendly stuff but the room needs some maintenance.

This is a cute property. My room was clean. The food was great. The chilaquiles station was my favorite. The staff is amazing and probably the best part of staying here.

Beautiful colonial architecture, friendly stuff but the room needs some maintenance.