Elmbank is a lovely hotel a little dated but very nice

Elmbank is a lovely hotel a little dated but very nice

All pretty good not been since it got the hotton title..bedroom 313 was bit to warm and windows dont open...shaving mirror glass broken, hairdryer safety guard wouldn't stay shut and attachment didnt belong to that model...no biscuits left on hospitality tray 2nd night..little things but not up to hilton standards... Breakfast room fine but only 1 guy doing everything...quality food...coffee machine also does hot water so long wait sometimes..glasses, spoons, cups all seem to run out once it gets to 9 o'clock...have to keep asking said guy.... Reception ok looked after our bags before and after check in/out..she was a bit rushed when we were checking out as a queue had built up so i didnt get chance to tell her the niggles and she didnt ask how our stay was... I would return..if i get a deal.

All pretty good not been since it got the hotton title..bedroom 313 was bit to warm and windows dont open...shaving mirror glass broken, hairdryer safety guard wouldn't stay shut and attachment didnt belong to that model...no biscuits left on hospitality tray 2nd night..little things but not up to hilton standards... Breakfast room fine but only 1 guy doing everything...quality food...coffee machine also does hot water so long wait sometimes..glasses, spoons, cups all seem to run out once it gets to 9 o'clock...have to keep asking said guy.... Reception ok looked after our bags before and after check in/out..she was a bit rushed when we were checking out as a queue had built up so i didnt get chance to tell her the niggles and she didnt ask how our stay was... I would return..if i get a deal.

Large comfortable, nice decor, excellent bathroom with walk in shower. Good facilities, nice bar area. Overall excellent value for money.

Great hotel and staff very helpful

Great hotel and staff very helpful

Lovely clean hotel . Friendly staff , large rooms. Conveniently situated about 15 mins walk from the city centre .

Staff were excellent, food was lovely and room was cosy, had a lovely 2 nights and would definitely visit again.

We have visited York many times, but 1st time in this hotel. Beautiful art nouveau decor. The room was nice but the staircase to the second floor was just beside us and you could hear people going up and down. There were a couple of ladies ladies in the room above, who were speaking very loudly until 2.00am! The breakfast was excellent, not a lot of choice but very good produce and kept hot. The cocktail bar was a bit of a let down as the young girls didn’t have a clue as how to make them. Overall a good stay but could have been better.

We have visited York many times, but 1st time in this hotel. Beautiful art nouveau decor. The room was nice but the staircase to the second floor was just beside us and you could hear people going up and down. There were a couple of ladies ladies in the room above, who were speaking very loudly until 2.00am! The breakfast was excellent, not a lot of choice but very good produce and kept hot. The cocktail bar was a bit of a let down as the young girls didn’t have a clue as how to make them. Overall a good stay but could have been better.

Lovely rooms and comfortable beds! Friendly staff

Lovely rooms and comfortable beds! Friendly staff

Great place stopped 2 nights 10 minutes walk to the centre off york great weekend away

This was our second time staying at this hotel. Again we had a great stay. The staff were very friendly and helpful and the rooms were spotless and comfortable.

Just brilliant!

Just brilliant!

The staff for this hotel are amazing and they are the ones who make this place what it is. They go that extra mile to help with whatever you need and happy to suggest places too - kudos to the team who made my stay so wonderful

The staff for this hotel are amazing and they are the ones who make this place what it is. They go that extra mile to help with whatever you need and happy to suggest places too - kudos to the team who made my stay so wonderful

No bedside tables. AC was too noisy. Running a tap results in loud tapping noise near the room

No bedside tables. AC was too noisy. Running a tap results in loud tapping noise near the room

Arrived prior to 3pm. Waiting until gone 3pm for room access (website says from 3pm) room was ready at 3.20pm ( we had driven for 4 hours to hotel) I wasn’t happy, just wanted a shower more than anything, let’s not forgot, at the time of booking the room was £250 per night!! We waited in the bar until given the key. I was I informed we had been given an upgrade, and yes this did help, my fiancé was very happy 😊. Parking is not the best! 6 spaces directly opposite the hotel, over the road. The rest (approximately 10 spaces) are along the side of the hotel. Alternatively there is a school up the road, but it’s expensive! £18 for 24 hours!!!

Arrived prior to 3pm. Waiting until gone 3pm for room access (website says from 3pm) room was ready at 3.20pm ( we had driven for 4 hours to hotel) I wasn’t happy, just wanted a shower more than anything, let’s not forgot, at the time of booking the room was £250 per night!! We waited in the bar until given the key. I was I informed we had been given an upgrade, and yes this did help, my fiancé was very happy 😊. Parking is not the best! 6 spaces directly opposite the hotel, over the road. The rest (approximately 10 spaces) are along the side of the hotel. Alternatively there is a school up the road, but it’s expensive! £18 for 24 hours!!!

Lovely hotel, just a 20 minute walk into york centre or plenty of public transport just outside the hotel. Comfortable beds & nice rooms. Breakfast is good

We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York.

We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York.

The decor was definitely unique and had it's own character. Rooms are smaller than they appear. Corridors are narrow and the whole hotel is very dimly lit. Stairs are very creaky. Air conditioning was temperamental. Stunning bathroom (albeit small) with good water pressure for shower. High quality toiletries supplied. The shower head holder was not properly fixed to the wall so could have fallen off at any time. The cupboard in the room was poorly positioned and so one half of the cupboard could not even be opened properly (the door would hit the curtain pelmet after less than 30 degrees opening. Another cabinet door was poorly screwed in and so was loose. Overall not the quality you'd expect from a Hilton. Seems as though it's a hotel that has been forgotten about. Could really do with some attention to all the little things that make or break your stay.

The decor was definitely unique and had it's own character. Rooms are smaller than they appear. Corridors are narrow and the whole hotel is very dimly lit. Stairs are very creaky. Air conditioning was temperamental. Stunning bathroom (albeit small) with good water pressure for shower. High quality toiletries supplied. The shower head holder was not properly fixed to the wall so could have fallen off at any time. The cupboard in the room was poorly positioned and so one half of the cupboard could not even be opened properly (the door would hit the curtain pelmet after less than 30 degrees opening. Another cabinet door was poorly screwed in and so was loose. Overall not the quality you'd expect from a Hilton. Seems as though it's a hotel that has been forgotten about. Could really do with some attention to all the little things that make or break your stay.

We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York. The only negative would be there was no parking available at the hotel as there was very limited spaces which were already taken. We did park on the school car park which was very close by for an additional £20.

We were upgraded to a beautiful room which was fab, only downside was no draws etc to put clothes only 1 wardrobe and we was there for 3 nights

We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York. The only negative would be there was no parking available at the hotel as there was very limited spaces which were already taken. We did park on the school car park which was very close by for an additional £20.

We were upgraded to a beautiful room which was fab, only downside was no draws etc to put clothes only 1 wardrobe and we was there for 3 nights