Just ok, was put in a non refurbished room which was disappointing as it looks nothing like the photos on hotels.com so I feel a little mis-sold to be honest as it was really run down, chipped furniture, no chair for the little table, a hole in the ceiling of the bathroom. It felt very used and is in a very desperate need of a refurb. We asked for a twin but was given a king bed. Yes you get an eye mask and pillow spray but only one?? There was a little fridge on the dressing table with water and milk but these are not replenished for a two night stay, nor were the coffee/tea. The white company shower gel had clearly been watered down. Yes there is a pillow menu but honestly it seems misplaced when everything else was off par. We said to one of the receptionist that we’re were a little unhappy but she simple said she’d make a note of it, there was no offer of rectifying this. The receptionist on check nearly spoke or even asked if we had a nice stay, all very odd. Would I return, probably not but great location for York.

Just ok, was put in a non refurbished room which was disappointing as it looks nothing like the photos on hotels.com so I feel a little mis-sold to be honest as it was really run down, chipped furniture, no chair for the little table, a hole in the ceiling of the bathroom. It felt very used and is in a very desperate need of a refurb. We asked for a twin but was given a king bed. Yes you get an eye mask and pillow spray but only one?? There was a little fridge on the dressing table with water and milk but these are not replenished for a two night stay, nor were the coffee/tea. The white company shower gel had clearly been watered down. Yes there is a pillow menu but honestly it seems misplaced when everything else was off par. We said to one of the receptionist that we’re were a little unhappy but she simple said she’d make a note of it, there was no offer of rectifying this. The receptionist on check nearly spoke or even asked if we had a nice stay, all very odd. Would I return, probably not but great location for York.

A comfortable hotel with a good restaurant, but expensuve for the size of room. Also let down by the failure of the receotion staff to ensure an electrical fault in my room was fixed when reported.

A comfortable hotel with a good restaurant, but expensuve for the size of room. Also let down by the failure of the receotion staff to ensure an electrical fault in my room was fixed when reported.

Comfortable friendly hotel, within a short walk of the historic city centre. Room Heating took a while to cope with the sudden cold snap but improved eventually. We had to cut-short our stay at very short notice due to a family incident, the management very kindly waived cancellation fee. We'll definitely return to Middletons Hotel.

It’s a super hotel, very authentic and beautiful. It was very cold out, and our room was a bit chilly.

Comfortable friendly hotel, within a short walk of the historic city centre. Room Heating took a while to cope with the sudden cold snap but improved eventually. We had to cut-short our stay at very short notice due to a family incident, the management very kindly waived cancellation fee. We'll definitely return to Middletons Hotel.

It’s a super hotel, very authentic and beautiful. It was very cold out, and our room was a bit chilly.