To much noisi Kids. The flat has only in sleepingroom ac. the livingroom has a Fan IS very hot at the livingroom

To much noisi Kids. The flat has only in sleepingroom ac. the livingroom has a Fan IS very hot at the livingroom

Was not worth the money! Nasty

Was not worth the money! Nasty

The Office/Property Manager was notified by the night security, housekeeping, and myself that a gas leak was in my unit on the third day of my stay. I asked to be moved. She called a worker to come and examine. He turned off the gas to the stove and unplugged it. I had a refrigerator full of food. This continued for five more days. She would not move me to another unit or get someone else to fix the unit. I lost all the food because technician cutoff breaker to stove and refrigerator for two days. Water was all over the floor from the freezer defrosting. I stayed away from the unit everyday to eat out and other things. She was never in the office when I return to discuss this issue. She was not in the office when I checked out. This is the worst property manager that I had ever experienced in the DR. Common courtesy would to place me in another unit. Staying in a unit with a natural gas leak is totally unsafe for the unit and units around it. Further, the Property Manager alerted none of other tenants or owner of this gas leak. This is a major liability for the property owner(s).

The Office/Property Manager was notified by the night security, housekeeping, and myself that a gas leak was in my unit on the third day of my stay. I asked to be moved. She called a worker to come and examine. He turned off the gas to the stove and unplugged it. I had a refrigerator full of food. This continued for five more days. She would not move me to another unit or get someone else to fix the unit. I lost all the food because technician cutoff breaker to stove and refrigerator for two days. Water was all over the floor from the freezer defrosting. I stayed away from the unit everyday to eat out and other things. She was never in the office when I return to discuss this issue. She was not in the office when I checked out. This is the worst property manager that I had ever experienced in the DR. Common courtesy would to place me in another unit. Staying in a unit with a natural gas leak is totally unsafe for the unit and units around it. Further, the Property Manager alerted none of other tenants or owner of this gas leak. This is a major liability for the property owner(s).

I like the place good price

I like the place good price

I book this property online and when we got there with our 5 children which includes our 6 months old baby the place was a disaster not as advertised online. First there wasn’t anyone there to check us in, I had to wait 30 mins before someone come to the gate, second there was no elevator to get to our room we had to climb like 5 flights of stairs along with our baggage’s and children, third when we got into the apartment it was filthy and smells awful, it was suppose to be a three bedroom apartment one of the rooms were close and we couldn’t get access to it the guy who brought us to the apartment had a hammer and some other tool trying to open the door… It was shady and scary as hell we couldn’t stay here we had to take the kids and leave I had to now at 8 pm rush to find somewhere else for us to stay. The kids were tired and hungry. When we file a complain they refuse to give us a refund and told us it’s a non refundable booking and they are strict with their cancellation policy. But on the other hand they couldn’t deliver the proper service and hospitality that was promised. Worst place to book your stay!!!!!

I book this property online and when we got there with our 5 children which includes our 6 months old baby the place was a disaster not as advertised online. First there wasn’t anyone there to check us in, I had to wait 30 mins before someone come to the gate, second there was no elevator to get to our room we had to climb like 5 flights of stairs along with our baggage’s and children, third when we got into the apartment it was filthy and smells awful, it was suppose to be a three bedroom apartment one of the rooms were close and we couldn’t get access to it the guy who brought us to the apartment had a hammer and some other tool trying to open the door… It was shady and scary as hell we couldn’t stay here we had to take the kids and leave I had to now at 8 pm rush to find somewhere else for us to stay. The kids were tired and hungry. When we file a complain they refuse to give us a refund and told us it’s a non refundable booking and they are strict with their cancellation policy. But on the other hand they couldn’t deliver the proper service and hospitality that was promised. Worst place to book your stay!!!!!

This room was nasty the bathroom had mole all over the bathroom and the ac was not workin the people workin there are rude and nasty

This room was nasty the bathroom had mole all over the bathroom and the ac was not workin the people workin there are rude and nasty

I didn’t like the place, it looks old and smell wierd also they are in bad conditions.

I didn’t like the place, it looks old and smell wierd also they are in bad conditions.

Do not book last minute!! This property stays available to book on Expedia late at midnight but when we went there, the place is dark and no reception as they were already closed. Our taxi driver had to bang the gate to wake up the care taker only to turn us away because he didn’t have our names on his list. Let’s say that’s our fault because we booked late and as it turned out, they don’t accept late check in (we were desperate), but they should at least give our money back. But NO. unfortunately, they don’t do refund even with no service provided and Expedia can’t do anything about it! Hope this helps someone.

Do not book last minute!! This property stays available to book on Expedia late at midnight but when we went there, the place is dark and no reception as they were already closed. Our taxi driver had to bang the gate to wake up the care taker only to turn us away because he didn’t have our names on his list. Let’s say that’s our fault because we booked late and as it turned out, they don’t accept late check in (we were desperate), but they should at least give our money back. But NO. unfortunately, they don’t do refund even with no service provided and Expedia can’t do anything about it! Hope this helps someone.

I enjoyed the time here. Everyone was very friendly and helpful. The accommodations were clean and well maintained.

I enjoyed the time here. Everyone was very friendly and helpful. The accommodations were clean and well maintained.

DO NOT RESERVE THIS PROPERTY. THEY WILL TAKE YOUR MONEY! They advertise for a certain amount a night but it actually cost more. We booked because our flight was cancelled until the next morning and needed a place to stay immediately. I booked like I normally do on Expedia and immediately called the property manager to confirm that we were on our way from the airport. She confirmed that it was ok to come and told me someone would greet us. However, upon arriving, I was asked for an additional cash deposit and my passport! Even though I showed the attendant my Expedia receipt and called the property manager again in front of him. They still wanted wanted more money and promised to return my passport in the morning! There was no way we were going to turn in our passports and pay more so we immediately left. Aside from this, we generally felt unsafe. It seemed like the attendant and taxi driver were in cahoots. The driver also overcharged us for the ride there and then to the next stop which wound up being the resort where we had stayed the previous week. I requested a refund from Expedia because we immediately left and never set foot on the property. They denied my request for a refund and I am currently disputing the charge through my bank. I REITERATE...DO NOT BOOK THIS PLACE!

DO NOT RESERVE THIS PROPERTY. THEY WILL TAKE YOUR MONEY! They advertise for a certain amount a night but it actually cost more. We booked because our flight was cancelled until the next morning and needed a place to stay immediately. I booked like I normally do on Expedia and immediately called the property manager to confirm that we were on our way from the airport. She confirmed that it was ok to come and told me someone would greet us. However, upon arriving, I was asked for an additional cash deposit and my passport! Even though I showed the attendant my Expedia receipt and called the property manager again in front of him. They still wanted wanted more money and promised to return my passport in the morning! There was no way we were going to turn in our passports and pay more so we immediately left. Aside from this, we generally felt unsafe. It seemed like the attendant and taxi driver were in cahoots. The driver also overcharged us for the ride there and then to the next stop which wound up being the resort where we had stayed the previous week. I requested a refund from Expedia because we immediately left and never set foot on the property. They denied my request for a refund and I am currently disputing the charge through my bank. I REITERATE...DO NOT BOOK THIS PLACE!

Great location and convenient to downtown. Service was great and staff is very friendly and attentive to needs of guests.

Great location and convenient to downtown. Service was great and staff is very friendly and attentive to needs of guests.

Great place. just need some maintenance attention

What we liked about this property was the pool, the view and the apartment itself, What we didn’t like was that some of the staff wasn’t friendly, Check in was a disaster, The entire building needs an upgrade, we didn’t get new towels or toilet paper each day, the batteries in the remote controls for the tv and AC were not working. The contact number on the Expedia website belongs to someone else and not the property itself. This property was not at all the way it is described on Expedia. Overall a good stay but very disappointed.

Only issue was communication.. Need some that speaks a little more in English

In general, it was whst i was expecting

Horrible place, the service is terrible, the most rude people working at the front desk, have no knowledge that they work with hotels.com, never staying here or recomending this place

Horrible place, the service is terrible, the most rude people working at the front desk, have no knowledge that they work with hotels.com, never staying here or recomending this place

no food

no food

Sauna has no hot water. Rooms were fabulous, stafF was excellent. I would go back.

Sauna has no hot water. Rooms were fabulous, stafF was excellent. I would go back.