Close to the Pearson International Airport and a free shuttle on the hour. Typical hotel breakfast included which was more than sufficient. Nice size room.

Our room was on the ground floor on the street side but since we were only going to be there for one night I accepted it. Problem was the curtains did not close so the glare of the streetlights kept me awake. Reminder to pack clothes pins next time I travel.

Other than location this hotel was ridiculously priced for the value.

I chose this hotel because it had an airport shuttle to pick up my son early Sunday am. Even tho I arranged it Saturday they didnt show up and I had to go get him anyhow. We couldn't enjoy the breakfast because I had to leave to get him at the airport and time was all thrown off. Saturday night I wanted to enjoy a dinner outside on the patio. Low and behold it was not open. Then Sunday am as I was running out earlier than I was supposed to I only wanted a cup of coffee. The coffee machine wasnt working. Nothing about this stay was as expected or described.

Everything

I liked everything

It was easy to check in and get to our room. The room was spacious and clean. There is a shuttle that runs every hour to the airport which is handy, so take advantage of that.

Nothing we really didn't like. There's limited food options and drink options at the hotel but there are vending machines and a coffee/tea maker.

There was no fruit for breakfast.

perfect for a stay near the airport. the facilities were very clean, the room was well stocked with toiletries and other items needed while travelling, food was served until late in their restaurant and receptionist was very nice

n/a

Great value for money! Everything was perfect; the staff were so friendly; the breakfast was superb. Highly recommended!

Except for the raccoon in our room, it was fine. I expected a discount or freebee when we had to vacate but none was offered.

The raccoon.

room was clean. has everything ready. very convenient shuttle service.

Shuttle was convenient. Breakfast was very good - lots of choice both hot and cold. Staff was friendly and competent. Bed was very comfortable though pillows were a bit overstuffed for our liking.

The king bed was very comfortable

An hour after we checked in, an employee tried to enter our room.

Room was nice and clean. Large and clean bathroom. There is a great restaurant in the same building. Hotel provides shuttle to the airport.

There was no fresh drinking water in the room.

we took the shuttle from the airport. we were not aware there was more than one location, and ended up on the wrong shuttle. I was told afterwards that the address was written on the side of the bus. yes, it was , in very small lettering. not a great start. ☹️ But we did pay extra to stay longer which was a great help, as our flight did not leave until much later. so that was good!

The room and bed were particuarly comfortable.

The driver of the airport shuttle talked on her cell phone all the way from the airport to the hotel. Aside from the fact that it is illegal, her one-handed driving was sloppy and frightening.

Class and professionalism

Na

Very helpful staff Clean comfortable room Excellent Breakfast and very good staff

Nothing We had a little problem with our key to the suite but the front desk rectified the situation.