The location and traditional furnishings. Amazing lobby. Lovely staff.

Menu in Pavilion, needs more seafood

Beautiful location…. Loved the bird life and bird song ❤️

Liked everything 😎

We loved the staff, location, services/facilities, and the quality and architecture of the building and materials used. The buffet breakfast was perfect.

We did not like the Turkish buffet dinner, which was optional.

The location is beautiful and relaxing, the food was delicious.

Nothing

The staffs treatment

The hookah place

Perfect spot to have lazy Time. Quiet place, amazing buffet and restaurant, of very top quality, with a French chief for bakery.

The damp in the room and the corridor, the bed was as « wet » because of humidity

location

staff

Everything

nice clean with very kind welcoming staff 🌸

the view was amazing

It’s a beautiful building! The lobby is simply gorgeous! The breakfast was exceptional. There is so much variety and everything tasted delightful! The pool and the surrounding area was faultless and we thoroughly enjoyed the pool and access to the beach and sea. Furthermore, the customer service was excellent. Everyone from the management, staff on reception, in the dining hall and the cleaners were so accommodating and helpful. Overall Al Bustan Palace is an amazing place to visit and we can recommend it enough!

The only downside was that there was no entertainment and it was all very quiet after 9pm.

I suggest to pay much more attention to the food and beverage costs! Too much expensive, it cannot be that you have to pay for a soft drink the equivalent of 8/9 Euro!! outside the hotel with that much you can buy 10 bottles....!!!! not reasonable at all!!

clean place and beautiful

receptionist behaviour was not good to welcome the guest.

Honestly everything was awesome. I’m sure We will see you again!

Good hotel with good view and pool and breakfast Late check out is possible Free breakfast Baby crib is available beach is close Kids pool and slides are acceptable

Check in/out is very slow They charged extra cost for usage of internet which suppose to be free. They blocked 300 OMR on arrival! Location is far from Muscut main city Outdoor Facilities like pool, beach are normal Breakfast area is small compared to hotel size Breakfast options are few Good for single night stay only Price is expensive Bathroom does not have locks! Baby cribs are good for baby of age 1 year and above only My clean car parked in area were i got it back covered with bird drops! No greetings during check in and check out Many bees outdoor over the grass

It was a fabulous experience being hosted at Al Bustan. The facilities, the service, the kindness of the crew were something to be mentioned. Our maitre (Salim Muqaimi) was always so polite and kind, making the experience during the breakfast being better than the expectations. I also would like to highlight the kindness of the waiter Brian (from Kenia) and Febri (from Indonesia). Besides the fantastic experience with the facilities, the kindness and receptiveness of the crew is something that made all the experience being something more for us.

Nothing to be mentioned.

Everything Was Perfect

Nill

Every things

No thing

Such a beautiful location, beautiful hotel, amazingly tasty food. Very nice staff. Mountains, beach, pool was phenomenal. Very amazing breakfast, dinner (buffet)! And the most important is that - the hotel itself, pool, outdoor pool , sunbeds , outdoor towels were- super super clean!!

just need to put more plugs 🔌 to the bathroom for hair dryer, and in bedrooms for phone, laptop, etc... Thats the only thing.

Al Bustan is an amazing palace-style hotel. The service and staff are impeccable. The grounds are manicured and feature three large pools. There is a large private beach with plenty of parasols and sunbeds. The hotel caters mostly for European guests, but there are also many locals who come to restaurants after sunset to celebrate Ramadan. Non-Muslim guests need to be aware that during Ramadan Omani hotels are not allowed to serve any alcohol in outer spaces. When coming here expect peace and quiet and no partying of any sorts.

Deluxe rooms are quite small and a bit dark in design. This may not be to everyone's taste. A much better value for money are pool-side junior suits which cost a small extra to upgrade from deluxe. Another important downside is that, like pretty much everywhere in the Middle East, guests cannot use messengers to make calls when connected to WiFi. E.g. Whatsapp calls are technically blocked by the network. Whatsapp messages do get through. In order to make a messenger call one needs to disconnect WiFi and get onto mobile data roaming. Last, the sea is not clear and the water has lots of green vegetation. Very few guests swim in the sea and many use the pool instead.