One of the best hotel in surat I have been staying here since 3 year And staff also very polite Receptionist also helpful So i have to suggest to everyone one is any one have to visit in surat pls stay here

Best

The staff are very polite and friendly also the food is great overall in my one the best hotel in surat well maintain hotel staff also nice reasonable prices

Very nice hotel and food

Overall good

Nothing

book thru booking.com 2months before for 6/11/2022 to 14/11/2022 but refused to accept to confirm the booking on 23/11/2022 when personally visited to make the payment, Flatly refuse booking.com booking

never would like visit such hotel

Rooms are same as per image and all over cleaning and comfort was good.

There is no car parking of Hotel. I needed to park my car at backside of Hotel near roadside. Someone has dashed my car and they are not ready to take responsibility.

the place was near to the railway station. the facilities are good but the cost of services provided is high. staffs are good and very nice.

the building was congested. the lift was small and very slow. overall maintenance is ok but cost is high compared to the service provided.

Breakfast was very good. Served hot and promptly.

Table inside the room is too small.

Good

Good Staff

parking

The hotel was good and clean the hotel is located in centre place of the city railway station, Bus stand, food hotels very nearest to the point value for money

Nothing

Washroom is very small

The wifi in our room was not working, the room was not cleaned properly, the sheets were dirty as well.

We liked nothing about the hotel except the bathroom that was clean and well maintained and we could clean ourself before checking out.

Parking commited by Hotel but actualyy not available, staff ask to park on main road saying nothing will happen. we booked 2 deluxe rooms, when we reached they did not had deluxe rooms and they were giving executive rooms with double _ one single bed and on 2 different floors, we had no other option to either deline or to accept as the way they are suggesting. We ordered dinner, they said 15-20 mins. Food came after 1.5 hrs. very dissappointed with the hotel administration. They do not have their own cafeteria, they source food from nearby restaurants and ask to pay in cash. Team ordered was cold while it reached us.

No breakfast.

Rooms, bathroom are neat and clean, hyigenic. Staff was efficient.

Hotel is on the main road. So, terribly continuous sound of vehicles and their honks. Try to get the room which faces back side.

Location excellent, breakfast average, cleanliness good, room size below par considering super deluxe category, staff good