The AC had been off in the room and it took a long time for the room to get cool. Also I had to request a room change. I booked a non smoking room but the first room reeked of smoke. The check in guy was nice, but I would not stay here ever again.

it was very dirty !! ac did not cool !! floor so dirty turned feet black!!! did not stay but one night !! worst night ever !!! Never stay there again and best for your business not to use this place!!! asking for my money back!!!!

floor was so drity turn our feet black also floor was wet to the feet AC DID NOT WORK IT WAS JUST AWFUL BAD STAY!! DID NOT STAY BUT THE ONE NIGHT

It's a pretty area and convenient location. However, the room we were in needs a deep cleaning and/or renovation(especially the bathroom). There was a quarter roll of toilet paper with no backups in the bathroom. Dirty black caulk around the base of the toilet No cups, no liner bag for the ice bucket, TV remote didn't work, burned out or missing lightbulbs. The staff was friendly. With some simple improvements it could be a nice place to stay in the future.

The room was dirty and there were no secondary locks on the door. I was traveling with my young adult daughter and we felt it necessary to barricade the door with furniture to make up for that. There were shady looking characters that were always sitting around staring at us. The curtains were torn, and the TP dispenser needed replaced. I would have left and gotten a room somewhere else but the site said it was not refundable. They actually had a waffle maker which surprised me but it did not cook the waffles all the way through. At least the lobby was decent and the coffee was ok.

The room was in very poor conditions and also bedbugs.

When we checked in the hotel had us staying only 2 nights and I booked 3 nights. The lady at the front desk was so kind to change it and move people around so we could have the 3rd night. It was quiet so that made it easy to rest at night. The bed was not as comfortable as the others we have slept on here for we come here and stay every June for the past 5 years. But the bed would not keep me from coming back. I’ve slept on a lot worse! Room was clean and had everything we needed. I love it here and don’t want to leave this morning but I must go back to work. Until we meet again!!

Expedia did not relay information to hotel properly. Days and amount charged for were wrong. Property filthy. Felt like false advertisement on Expedia and hotels part

A great place to stay for a night and save money.

The room stunk, there were dirty towels and curtains crumpled in a ball on the chair in our room, the shower controls didn't work correctly, and housekeeping opened the door while we were sleeping and said they thought the room was "out of order". Maybe it should have been.

The mountain view way beautiful..

Killed a spider the first 10 minutes in the room. You could see daylight under the door. Had to wait 15 minutes to get in the room after I checked in because it hadn’t been cleaned yet

Booking on Hotels.com was great however I did not get the room I booked. And the hotel didn’t really care.

No towels, no safety latch on door, tub was dirty and water dripped constantly, no blankets on bed or in room, drapes missinf hangers, door hardware was very hard to lock and unlock with key

Clean room at a good price. Friendly staff that was very helpful.

The good: The place was clean and the shower was great. Best water pressure of any hotel I have ever stayed in. The room was very small and somewhat cramped (couldn't get much in the mini-fridge), but adequate and the price was much lower than anything else around. Had very little interaction with the staff but when I did they were courteous and professional. The place is also within minutes of Mount Jefferson and the New River. Beautiful scenery and natural attractions all over that area. The bad: The lighting was terrible. I literally couldn't hardly see to shave. It was pretty noisy at times with some fighting and carrying on by some of the other patrons.

Was a great place to stay

Good service

Wouldn’t let me check room first, pd then to room I check. Bed bugs, dirty, stained sheets,stains everywhere and BED BUGS! pictures to prove. Just checked bed closet to door didn’t make it any further. Ewwwwwww. Close this place down.

Our biggest issue was with plumbing. The first room we were assigned had a tub faucet that could not be turned off and neither the TV or lamps would turn on. They may have been unplugged, but the outlet was behind a built-in cabinet and inaccessible, so we couldn't solve it ourselves. The staff graciously offered us a second room, which seemed okay at first except that we soon discovered the sink would not drain. We kept the room anyway and brushed our teeth and washed our hands in the tub, which did drain. While we were in the process of checking out the following morning, we saw a pest control truck parked next to our car, and we had no sooner put the last piece of luggage in the trunk, when the exterminator entered the room we'd vacated 30 seconds before and began spraying. We don't know if it was just a routine job or if the previous lodgers who had used that room had reported problems, but now that we're safely back home we're washing everything we took on the trip in case there was something we shouldn't be introducing into our own home. It was unsettling, to say the least. The continental breakfast was pitiful--weak coffee, yoghurt cups, make-your-own waffles, and a few pieces of shriveled fruit. That was it. No juice, bread, scrambled eggs, sausage or bacon, no pastries of any sort, although those items appeared on the website. It was a convenient location and the staff we met were reasonably pleasant, but there's not much else to recommend about it.

Older facility, nicely upkept.

Key locks not working, used condom on the bathroom floor! Too tired to look around and only stayed one out of the two nights we booked. Didn't even want to deal with refund I was so disgusted. Traveled from Washington State to bury our son and had to deal with this crap.

Decent place for a cheap stay. Yes it’s older and a bit run down. But generally clean and functional. Staff were friendly and helpful. Would definitely stay again and recommend for budget conscious travelers.

This is a good clean motel, well lite parking, complimentary breakfast great price. And a convenient dollar general store next door....I forgot my toothbrush..

It was good . The only thing the sheets had holes on it and as it is pet friendly the odor of pets in the room was annoying

They have permanent residents staying there. They let their dogs run free without being on a leash. One off their dogs attacked my dog while I was walking her on a leash. No one on the staff. Seemed to care. The police had to be called.

The service and hotel were surprisingly good for the price. The bed was comfy. It is an older hotel but very well maintained. I would stay again. WARNING: Don't go to the Kentucky Fried Chicken/Taco Bell. Jip city😁

You get what you pay for.

Very dirty and run down

Hotel is really showing its age. Linens and towels were thin and sheet had burn marks on them. Beds only come in Double or King would prefer Queens over double mattress. Bathroom was dark and exhaust fan did not work. Cleanliness was subpar and I was concerned about walking bare foot in the bathroom. Several of the lights had to be wiggles to turn on and several outlets were not accessible. Walls are thin and could hear other rooms conversations. Hotel is within walking distance of fast food and grocery store. Reason for stay was a hunting trip with Brother, would not stay here with my family.

close to Lansing, NC (which was destination). Good value. second time we have stayed here and will be back.

There is no excuse for someone having to pay for a room like this this was hands down the worst motel I’ve ever been to. The non-smoking room I paid for had burn holes all over both bed sheets and smelled so bad I did feel like sitting my stuff down. I went back to the office and got moved upstairs and I was no better there were burn holes also, yellow dingy stains on wash cloths and towels, one bed had a tear in the blanket, and there was no shower curtain……DONT WASTE YOUR TIME HERE