Friendly front desk staff. Great breakfast. King size bed and pillows.

Everything was great except two things. The shower head needs to be replaced and the free breakfast was awful. Nothing was tasty, more like cardboard. The beds were comfortable and room was clean as was the bathroom.

Everything was great except two things. The shower head needs to be replaced and the free breakfast was awful. Nothing was tasty, more like cardboard. The beds were comfortable and room was clean as was the bathroom.

Staff were friendly and helpful! Property was clean and beds were comfortable.

Staff were friendly and helpful! Property was clean and beds were comfortable.

Great stay

Great stay

We were in West Jefferson to see my folks cabin in Ashe Lake that they built in the 70s… we found it and the present owners. MEMORIES OF GOOD TIMES! West Jefferson has grown up, but not too much. We say keep it that way! HIE worked perfectly for us. Thank you.

Was very over priced for quality of hotel. My card was changed over the amount of room fee and hotel will not answer their phone after several attempts to call and correct. No calls have been received from messages left either. Would not return based off experience.

We were in West Jefferson to see my folks cabin in Ashe Lake that they built in the 70s… we found it and the present owners. MEMORIES OF GOOD TIMES! West Jefferson has grown up, but not too much. We say keep it that way! HIE worked perfectly for us. Thank you.

Was very over priced for quality of hotel. My card was changed over the amount of room fee and hotel will not answer their phone after several attempts to call and correct. No calls have been received from messages left either. Would not return based off experience.

The staff was extremely friendly

The staff was extremely friendly

I would stay here again.

I would stay here again.

I was not impressed with the breakfast. The sausage was always overcooked. One morning we had to wait for food to be refilled even coffee

I was not impressed with the breakfast. The sausage was always overcooked. One morning we had to wait for food to be refilled even coffee

Great location with nice views. Good breakfast with breakfast sandwiches.

Great location with nice views. Good breakfast with breakfast sandwiches.

Very nice property in a convenient location. Will definitely stay here next time I am in the area.

Very nice property in a convenient location. Will definitely stay here next time I am in the area.

Hotel feels safe and secure. You want an attractive room too but the cabinet that holds the mini-fridge is very scratched and damaged at the bottom. One of the pictures in the room and one in the bathroom appear to be framed sideways. There was a long black hair on the bathroom counter.

Hotel feels safe and secure. You want an attractive room too but the cabinet that holds the mini-fridge is very scratched and damaged at the bottom. One of the pictures in the room and one in the bathroom appear to be framed sideways. There was a long black hair on the bathroom counter.

Very loud for 6am. Lots of slamming doors and stomping on our hall. Staff is wonderful and we will be back. Just hard to sleep this trip…

Very loud for 6am. Lots of slamming doors and stomping on our hall. Staff is wonderful and we will be back. Just hard to sleep this trip…

The property was nice, rooms were clean with no problem in them. Only draw back. Ice machine, they only had one and it was on the 3 rd floor, I was on the first. When I went to get ice, the machine was working and it sounded like ice was in it, but would not drop the ice. I went to the check in desks on the first floor and no one was at it. I did not call out but waited 3 to 4 minutes to see if anyone would come out of the back room, and they didn’t. The next day I check the ice unit to see if it was working. It wasn’t so I went to the front desk again and again no one was at the desk. I did not call out and waited for someone to show up and that did not happen. Beside that it was a nice place to stay at.

The property was nice, rooms were clean with no problem in them. Only draw back. Ice machine, they only had one and it was on the 3 rd floor, I was on the first. When I went to get ice, the machine was working and it sounded like ice was in it, but would not drop the ice. I went to the check in desks on the first floor and no one was at it. I did not call out but waited 3 to 4 minutes to see if anyone would come out of the back room, and they didn’t. The next day I check the ice unit to see if it was working. It wasn’t so I went to the front desk again and again no one was at the desk. I did not call out and waited for someone to show up and that did not happen. Beside that it was a nice place to stay at.

Best hotel in area. Convenient location to town. Not easy to find due to lack of signage on road. Good breakfast Clean facility Staff was nice

Best hotel in area. Convenient location to town. Not easy to find due to lack of signage on road. Good breakfast Clean facility Staff was nice

Clean hotel. Nice area. Door had an unusually large crack which was uncomfortable. We filled with a towel. Room was clean overall. Breakfast was included and decent with lots of variety. Lobby warm and inviting. The girl who checked in was very friendly.

Clean hotel. Nice area. Door had an unusually large crack which was uncomfortable. We filled with a towel. Room was clean overall. Breakfast was included and decent with lots of variety. Lobby warm and inviting. The girl who checked in was very friendly.

This is the newest and nicest of the three motels in West Jefferson. Staff and service were great. A full breakfast was served each morning the two nights we stayed. This is the only motel I will stay in if I go back that way.