very good service

Good

The standards are not aligned with a five star hotel, few towels in the bathroom, there are no toothbrush, toothpaste, sufficient shower gel and shampoo, shoe cleaner, ear cleaning sticks, etc. for use by customers; there are no bathrobes.

The Hotel is good the rooms are nice and spacious, Only problem is that the internet is very very slow! The slow internet speed was also felt by all residents I spoke to at the hotel. The mattress although thick is quite soft which for me caused discomfort/ back pain. Not sure if it’s worn out or designed like that but I believe more worn out than design.

Everything was actuality fine exept restaurant had flying insects like banana flies.

I had a wonderful first visit to Oman while staying at the Grand Millenium. The staff was gracious and responsive, helping me to arrange a trip to Wadi Shab on short notice.

Parking was terrible, food is not acceptable at all, with very poor menu and quality of food is really bad. Outdoor dinning area is not clean and very dusty

Far from everything other than 2 crummy malls Thermostat didn’t work, freezing at night Coffee machine looked easy but actually not user friendly TV didn’t work for last night, no satellite

Good

The bathtub sink wasn’t working properly as it supposed to be, and when I asked the staff they told me all rooms with this plan got the same issue, we got another room which was suite, but no body told us there was access to their lounge only after checking out.

I did like this place because close to the malls and swimming pool nice too

Very good experience in Hotel. Very new, and good breakfast.

Booked online, paid in full, had an accident and they refused to refund for not being able to travel …

Great place, good food and friendly staff. I enjoyed my stay

The property is well maintained, the breakfast is good, and the staff is friendly. The only drawback for me was they did not serve alcohol in this hotel..

This is one of the best hotel in Oman. Straightforward access to Muscat Grand Mall. Avenue Mall, Ikea are just two minutes walk. Located in the middle of the town

I am always staying in this hotel location is perfect connected to muscat grand mall

I Like the property very much, I also liked the room we had. We also like the fact that it was connected to the Mall, that's very convenient. Me ad my wife will think about going back one day. But there were a few things we didn't particularly like. The first was having to pay for everything up front like the massage, the food, etc.... Its a little bit insulting. I'm not sure if its just how its done in Muscat, or the way the Grand Millennium does it, but we don't want to have to carry credit cards or money every were we go through out the hotel. We should be able to pay for everything at the very end. Then I prepaid for the breakfast for me and my family and when I got there I was asked to pay. I again was a bit insulted, but didn't let it bother me too much. I then made a few calls and got it fixed. The last thing I want to bring up was the over priced taxi drivers that I think pray on the hotel guest. I truly hope this is NOT condoned by the hotel because its really a turn off for future guest. the don't even have meters running, they just give you a random price that's really high. We spent $90USD equivalent for 2, 12 min taxi rides.

I Like the property very much, I also liked the room we had. We also like the fact that it was connected to the Mall, that's very convenient. Me ad my wife will think about going back one day. But there were a few things we didn't particularly like. The first was having to pay for everything up front like the massage, the food, etc.... Its a little bit insulting. I'm not sure if its just how its done in Muscat, or the way the Grand Millennium does it, but we don't want to have to carry credit cards or money every were we go through out the hotel. We should be able to pay for everything at the very end. Then I prepaid for the breakfast for me and my family and when I got there I was asked to pay. I again was a bit insulted, but didn't let it bother me too much. I then made a few calls and got it fixed. The last thing I want to bring up was the over priced taxi drivers that I think pray on the hotel guest. I truly hope this is NOT condoned by the hotel because its really a turn off for future guest. the don't even have meters running, they just give you a random price that's really high. We spent $90USD equivalent for 2, 12 min taxi rides.

Taxi is not allowed in order to promote hotel taxi which is expensive

Taxi is not allowed in order to promote hotel taxi which is expensive

I reached to the hotel and they could not find my reservation, I called Expeida 3 times and they told me they will contact the hotel reservation to forward the reservation, I paid throw u 316 usd and when I reach to the hotel I paid as well cause they did not get the confirmation from Expeida so I would like u to refund the amount that I paid or give the hotel the amount and they will refund me the. I would like to request a call from Expedia please so we could solve the issue. Thank you

I reached to the hotel and they could not find my reservation, I called Expeida 3 times and they told me they will contact the hotel reservation to forward the reservation, I paid throw u 316 usd and when I reach to the hotel I paid as well cause they did not get the confirmation from Expeida so I would like u to refund the amount that I paid or give the hotel the amount and they will refund me the. I would like to request a call from Expedia please so we could solve the issue. Thank you

We had an excellent stay at the Grand Millennium Muscat. The hotel managers and other staff were very nice. They made our anniversary a memorable one. We will definitely stay at the Grand Millennium Muscat again. Thank you!

Superbe customer service. I arrived way early for the check-in time but the man at the reception had a room ready and checked me in. I also received breakfast free of charge. This experience made my vacation even more enjoyable.

Superbe customer service. I arrived way early for the check-in time but the man at the reception had a room ready and checked me in. I also received breakfast free of charge. This experience made my vacation even more enjoyable.

Very professional and friendly staff

First time in Muscat. Didn't know what to expect. Modern and clean hotel, great staff

Excellent hotel with connection to the shopping mall. Great location and good value for money.

Had a lovely stay!! Drop dead gorgeous, decent location. Smack in middle of city in my opinion. Hired a car, the receptionist are nice , shame no breakfast was included, that’s only downfall!! Sauna and steam was lovely. Gym is small, jacuzzi was my favourite. Rooms were very nice. BE VERY CAREFUL when booking another grand millennium hotel in another country which I did in Abu Dhabi. Was absolutely AWFUL!!! Would never return there!! Would definitely visit again. Pool chaps were good. Respectable; overall I’d give it 4.5/5.

Had a lovely stay!! Drop dead gorgeous, decent location. Smack in middle of city in my opinion. Hired a car, the receptionist are nice , shame no breakfast was included, that’s only downfall!! Sauna and steam was lovely. Gym is small, jacuzzi was my favourite. Rooms were very nice. BE VERY CAREFUL when booking another grand millennium hotel in another country which I did in Abu Dhabi. Was absolutely AWFUL!!! Would never return there!! Would definitely visit again. Pool chaps were good. Respectable; overall I’d give it 4.5/5.

We recently stayed there for 2 nights . Check -in took a very long time , and we were the only ones checking in . However , we were celebrating our recent Wedding Anniversary , and the staff decorated our room with hearts and rose petals and a cake -- a lovely touch . Concierge guy really great , friendly and helpful