I like nothing about this hotel that was very dirty. I left after one night and waiting to be reimbursed the 11 other days I paid for

The whole facility needs an upgrade and the service needs to get better especially the guys at the kitchen. I enjoyed having the guy at the bar around cause he has a way of making our stay worthwhile. The lady at the front desk is an asset did a very commendable job to make me stay an extra night after the first days horror. In all I will rate MSquare a 5 over 10.

Great

the price was reasonable, staff were friendly and helped me with my luggage upstairs.

Facility, Staff and cleanliness

Decent and good value for money . i enjoyed thr dtsy snd eill consider using it in yhe future

More than I expected for the price and I enjoyed the staff

The staff was helpful... The hotel could be updated. There should be more than one set of keys for hotel rooms. Staff is super loud in the mornings.During my stay, i had to keep switching rooms. I would not recommend this place.

The staff was helpful... The hotel could be updated. There should be more than one set of keys for hotel rooms. Staff is super loud in the mornings.During my stay, i had to keep switching rooms. I would not recommend this place.

Restaurant staff was great, very helpful, but front desk manager was not great. Tried to put me in a room that was below the level I paid. When I protested, he claimed that he was placing me in a room to rest while waiting. I had to wait for the room I booked to be ready.

Restaurant staff was great, very helpful, but front desk manager was not great. Tried to put me in a room that was below the level I paid. When I protested, he claimed that he was placing me in a room "to rest while waiting." I had to wait for the room I booked to be ready.

Small room,with roaches.only one towel was provided.Breakfast was only provided for one guest instead of two.They request for additional money for breakfast for the other guest which was very bad,checking process was not smooth there were so much lack of coordination. There was no proper organisation of guest Food was not tasting good

It was a bit disappointing this stay, as found a cockroach in the room, also the fridge was not working and neither was the the telephone in the room. I did speak with the manager which according to her left them to doing some fumigation. Also it was not right that the staff where harassing me about breakfast been for 1 person when my booking stated for 2. my review is to let other guess evaluate whether an improvement has been made or during their visit still same problems are been experienced. The manager Mrs Funke has been helpful during my stay I will have to commend.

Unfortunately I was given a room 102, this room had a shower with no window and also no ventilation, there were mould and black stuff on the bathroom, unfortunately because I checked in after 11pm, I was so tired and I just wanted to go to bed to sleep. The following day I spoke to the manager who gave me a room upgrade which was a nice gesture. But unfortunately there were issues with this room as well. Also at breakfast, I was told breakfast was for one when my booking said breakfast was for two. This similar thing happened when I visited in May, so it was very disappointing to have waiters harassing you, because I basically lost my appetite and left the breakfast room. I have raised some of the issues but it is my hope that other customers do not experience this and can validate if there has been improvement after this stay and review was left. I surely do like to stay in Ikeja during my visit and I hope I can leave a more positive review by my next visit

My stay was overall awesome., The staff; excellent at their duties. They were warm, friendly, respectful and helpful. The Supervisor & manager were very accommodating and though the Road situation was clearly beyond their control, they managed to make their guests comfortable while you are on the premises. Comfortable beds, good water pressure and shower, good selection of entertainment stations, and most importantly 24/7 electricity. Concerns & Observation; My one complain was the Road access to get to the hotel.... Terrible, terrible, terrible Road. It was Flooded, Uneven, & Muddy my whole duration of 5night stay. I had a small fridge that from the exterior Look you don’t want to touch, let alone put ur consumables inside. Will I stay their again? Possibly, because it is close to the international airport without the airport noise. I gave 4-Stars less one because of the Road situations. Recommendation: I recommend, they partner Up with a Carb company (Off Road Vehicles) to pick up guests from the airport and out of the hotel, so their guests don’t run into the issues I had with Uber drivers cancellation on me ones they got to the neighborhood. This will help their business traffic & retention until they get the road fixed. P.S., the management should consider a walk through of their rooms and update fridge and interior wall paint

I enjoyed my stay for the six night that i lodge there. The staffs have this warm welcoming smiles. They were so lovely and always wanting to render a helping hand. I will lodge there again and i recommend it also.

Everyone was very friendly. I loved the hotel for it’s price and closeness to the airport (about 15 minutes without traffic). One area of suggestions and this for Expedia and Msquare Hotel. Make the pricing options C L E A R when booking for the number of guests included with complementary breakfast. I booked my room for 2 adults and the next morning when my husband and I arrived to eat breakfast we were made aware that my reservation ONLY included 1 person for breakfast. I was a little taken back by this ordeal. But the manager met with me and my husband and settled the matter. She was very friendly and informative.

Complimentary Breakfast wasn’t issued. The lower rooms have no cell reception so basically no comms. The AC wasn’t as cool as should be. Service was excellent; hotel was clean but things like AC, Network meant that they could be doing better.

Really nice place, staff very pleasant and accommodating. Overall positive experience. Will definitely recommend

Slight delay with check in but bar that experience eas fantastic, top notch customer service!

This is my 2nd stay at this property. The rooms, dining and lobby are clean and good. Staff at front desk and kitchen were helpful and friendly. I had the opportunity to meet the owner - cool guy. But I cannot trust the hotel's management (manager) to be truthful to their words or keep their promise to clients especially if you have a complaint. The manager made an extra effort to protect an (independent airport shuttle driver) employee by trying to convince us (and her boss) that our prior complaint about the employee was essentially invalid even when the facts presented showed otherwise. As a result, she would not honor a (compensation) offer she made to us (that we didn't asked for) due to the complaint we made. We found that dishonest, and that action resulted in us going to a different (beautiful) hotel in Ikeja for the rest of our stay. We may stay at this hotel again but only if we have no other choice.

Nice quiet lovely hotel hidden in Ikeja GRA. The staff were welcoming, willing to help and polite.

It didn't seem tje hotel was expecting me because it took a while for them to find my reservation. Finally they found it and took me to the room; neat and decent but the shower door was broken. No offer toneven take mebto another room, their reson was that no other room of the standard i booked. It was so bad that there wasn't even tissue paper in the toilet. Anyway, i just decided to stay because it was only for a night. I did not see professionalism or customer service in the staff at all.

Very friendly and courteous staff, prompt service upon request, very good beds and pillows. The only negative was the pricey breakfast for the second guest.

My experience on April 3rd was great from the staff, to the room service and delicious food, to the cleanliness, and more. I would highly recommend an alternative to the airport service currently offered by a private person on behalf of the hotel. That was a terrible service. However, I will stay at MSquare again and recommend it to friends.

excellent facilities that can be compared with western standard. hot showers and clean big standard rooms. I will definitely come back. easy booking with expedian too