Absolutely incredible hotel, the staff were lovely and very helpful. Sandra in particular, was amazing when we checked in. Please give her a raise! The facilities, cleanliness and room size were above and beyond. We really appreciated having some kitchen facilities to mitigate costs by preparing some of our own meals at the hotel. The hotel were generous in providing tea/coffee facilities and shortbread with the facilities in the room, when they most certainly did not have to. This is not something you see in many places, We had some travel issues the day we checked out, so we were given an extended check out time to assist us, which we were most greatful for. We will be returning. The only downside, is there being a lack of aircon/extractor fan in the bathroom. On the top floor, the windows only open an inch or two (for safety purposes I assume), but this does cause a lot of steam/heat to cause up in the room, even with the windows open which is not ideal. It was a struggle to cool the room. Conversely, the property was well heated, which, with the rainy weather, was a blessing! Additionally, we were looking forward to enjoying the jacuzzi facilities of the jacuzzi bathtub, but after filling the bath, we realised it was not working, which was disappointing. We repotted this to the staff, who confirmed this was an ongoing issue with the bathtub. We were disappointed we were not advised of this upon check in. Overall, an excellent hotel.

Great location in walking distance of Edinburgh, the apartment was on the top floor, so maybe not for someone with mobility issues.

Awesome.

Lovely place with a quiet location in nice area. Huge suit style rooms. 5 min walk to West end station and 2 stations on the tram and you are in city center. Helpful staff, who will help you with whatever you need. Continental Breakfast you order from a QR code and pick up in reception after 8.30 or you pop out to one of the nice caffès in the area. Lounge area with help yourself coffee, tea and drinks. Will be happy to go back.

I’ve stayed at the Edinburgh Residence so many times over the last 25 years and I’ve loved it. Hapimag now run it and standards have slipped. If I’m paying £450 for a room for two nights I expect it to feel luxurious. I don’t expect no toiletries in the bathroom. I understand that bathrobes and slippers may be a thing of the past but no shampoo and body lotion seems penny pinching.

Great hotel and lovely staff! Rooms are big, good location and the hotel is lovely. The staff helped organise items for my daughter's birthday and we're so happy to oblige every request!

Fantastic gem on a quintessential Edinburgh crescent. So quiet and the bed was incredibly comfortable, so much so that we slept in! Great facilities, including a microwave and coffee maker in our room. The breakfast bakery items to order were delicious and affordable. Our one criticism, the cold water pressure was dreadful. As a result, the rainfall shower didn’t work properly but that wouldn’t stop us returning.

The best hotel I have ever stayed in , so cozy and the stay was so perfect , the staff are so welcoming and friendly. The bed was extremely comfy and the room was immaculate, the room was absolutely stunning with the most beautiful ceilings had such an old charm about it. The bathroom was perfect, I loved we had a smart tv in our room so we could watch Christmas films. It was the perfect winter getaway we will definitely be back thank you so much Hapimag hotel you made our stay in Edinburgh absolutely perfect the dream hotel.

Our apartment was fantastic in every way - spacious, spotless, comfortable, and Hapimag was a joy to stay at. The staff were very welcoming and helpful. Our room was ready early which was a bonus, but Hapimag were happy to look after our luggage in any case. Although there is no catering on site, you can order breakfast items to be picked up from reception the next day, and the on-site 'honesty box's shop covered the few things we needed. In terms of location, Hapimag is approximately 10 minutes walk from the western end of Prince's Street - perfect. All the benefits of being close to the key attractions yet with the relative peace and grandeur of the Georgian New Town. My husband and 2 grown up daughters were very happy and comfortable in our suite - it was a true home from home. Thank you Hapimag for your wonderful service!

beautiful hotel. old world charm. loved our accomodations. Front desk excellent

Elegant hotel within walking distance of main attractions in Edinburgh. Large classic room at the rear of hotel but on top floor. So far reaching views over new town. Pleasant staff and good value.

I liked that it felt like little apartments. The bathroom was perfect with a large tub and a rainfall shower. The room was very clean and we had a beautiful view of the city. We will be back.

This hotel was extraordinary. Absolutely exquisite and the room was luxurious, excellent amenities, stunning decor, great view, quiet upscale neighbourhood. I could go on and on...

I was blow away at the size and comfort of the rooms my friends and I stayed. The rooms were huge and I did not want to leave! The view from one of the rooms was spectacular, the other was on a lower level, however, we did not stay in our rooms with so much to explore! Peter was delighful while checking us in and giving us the lay of the land. I would highly recommend anyone stay at Hapimag Resort!

Excellent

Great place, great staff

The hotel is tired and unloved. But the rooms are spacious. Way overpriced

2 issues that prevented me from rating a perfect. First the mattress was horrible, you can feel the internal springs as you lay in the bed. The mattress desperately needs replacement. If my stay was longer i would have checked out because of it. Second the pull cords for the blinds EASILY comes apart when you pull making raising and lowering the blinds frustrating. The property is aware of this inconvenience so it should be addressed. The property is excellent and room was amazing, if the matress issue is resolved I will be back in a heartbeat.

my room was amazing and the location of the hotel is prefect, not having onsite catering is no issue what so ever as so close to Prince's street. i would certainly return here on my next visit

Nice staff, even called me to see when I'd be arriving. Clean and spacious suite, bidet and full-length whirlpool with a great view. No complaints!

Spacious rooms, large bathrooms.

Stunning property, comfortable and close to restaurants, public transportation. The staff are amazing , so helpful and kind . Our room a Grand Suite was so lovely . Truly a home away from home . Will stay here again when we go back to Edinburgh!

Wonderful stay, highly recommend. Great, quiet location, with reasonable walk to castle etc. I wasn't a fan of the (slightly tired) mattress but my wife was comfortable.

Very nice place to stay, 10 minute walk from Edinburgh Castle. The only downside was it was hard to find the parking lot. On the plus side, the receptionist stayed well past her normal quitting time just to ensure that we made it safely to our lodging. My only suggestion is that clear instructions on how to find the parking lot be given with the reservation. Other than that, it was a great stay

A really nice stay! Hapimag is located on a quiet terrace in Edinburgh with some nice architecture. It’s walkable to most major attractions in the city but is just far enough away to be quiet. There’s a nice Honesty Shop where you can pick up some light snacks and drinks and pay when you leave. The premises and the rooms were very clean, and the staff very helpful and friendly. There’s no restaurant on site but they have a deal with a nearby B & B that allows you to purchase breakfast vouchers. Would highly recommend this place to anyone visiting Edinburgh.

Absolute gem... beautiful accomodation, big rooms, clean, located in the central of Edinburgh, happy staff and more. We loved it here and hope to come back when we need to visit Edinburgh again.

We had the grand suite and it is a very spacious apartment that has a seating area with sofa and chairs, a small dinette, big bathroom with a huge bathtub and a bidet along with a shower. We were on the 3rd floor apartment with windows overlooking the street in front. Lovely view of the small garden with cherry blossoms. The apartment has 4-5 large windows letting in plenty of sunshine when the sun is out. The property is on a very quiet residential street and is about 10 mins walk from the haymarket station and any dining. It felt very safe walking in the area at night. The staff is friendly and they bring you anything you may need that is not available in the honesty bar. What I didn’t like: 1. The shower is tiny and has only a metal shelf to keep all your products. The shelf space over the sink is also very small. Small hand soaps are provided. 2. There are no shades for privacy. You have to pull the curtains closed and they’re heavy. 3. The bed is horrendous. It’s lumpy, and very uncomfortable. The room also gets very hot at night. 4. The bathroom though large, is very dated. I’m not sure if that’s for ambience but it’s not practical. The bidet has two faucets for hot and cold and this didn’t make sense to me. The water pressure was low throughout.

I cannot recommend Hapimag hotel highly enough. Easily the most comfortable room I have stayed in. Very well appointed. Stocked with everything one could need. They even provided a full dinning set for two. Great location and just a beautiful room and establishment.

Loved our stay at the Happimag. Raul and the staff were really helpful. The rooms a great - really roomy and we’ll appointed. Would be great if there was an on property kitchen - no breakfast. HOWEVER, the hotel will get you great pastries and the honesty shop has a good selection of sliced meats, cheese and spreads - so a diy breakfast is available. Recommended!

Amazing hotel !

Beautiful hotel, great design of the room, convenient location.

Huge room! Great and reasonably priced pastries and breads available for breakfast. Very private. Edinburgh lodging/hotels were very expensive the weekend we went in because of the Six Nations rugby which we were not aware of but Hapimag was a great deal for 3 of us given the size of the suite. Full bed and bath including shower and jacuzzi tub and then a separate dining and sitting area with shower and pull down beds.