The bed was so firm I couldn’t sleep. In the end I had to use the double duvet as a mattress topper and sleep under the single duvet. No bottle opener or cooking utensils at all. Shower head in an extremely Unhygienic condition!

Eh

Very nice place it was in a good condition, good location, lovely staff

I was upgraded to a different room that had another bed in it - I didn't ask for an upgrade and the other bed restricted the space in the room. My room was situated next to the front door which meant that ate arriving guest always made noise and disturb my sleep. Very inconvenient.

Check was pleasingly straightforward.The property was just a 2 minute walk away and the room itself weas clean and decently sized. Good sized and well equipped shower room with plenty of towels. Also tea and coffee making facilities and free bottled water were a generous touch.

Very good!

Very, very small room, just a bed with one blanket, one bedside table, cos on the other side of bed were a little fridge and on top of it an electric kettle for coffee or tea. You could just add some little shelves, a mirror etc., so the room would be much comfortable... Also really IMPORTANT!!! put the adress, where You have to pick up the key, in Your FRONT PAGE!!! We fortunately did read all informations, but there came two other couples, who didn't know, that the reseption is in other place. Staff we saw there were very nice and helpful 😊

Building in poor condition with masonry from work in driveway.This was cleaned up next day. Got basement flat which is not suitable for two.It did not feel secure as double door could easily be prised open. Stain on ceiling & only one chair available so 2nd person would have to sit on bed.No shelving to place anything..You could hear pipework working & someone was drilling early each morning.

Very little! The location and room condition was acceptable

Excellent location very close to Paddington station. Appartment was well equipped with stovetop, microwave and fridge. Would definitely stay there again.

My money was stolen from my room! I have seen my personal belongings moved around. I asked the reception if they can at least check with CCTV and they outright rejected to check. All they said is call the police. The only thing police does is to give you a number so you can provide to your insurer. The safe deposit doesn't even work in the room so you cannot even use it! I have asked them further to investigate and they just said we asked the room service they didn't come in to your room. I have told them I wasn't feeling safe they told me they will send maintenance person. He came the next day! I couldn't even sleep because someone could break in again! Maintenance person said the door wasn't forced it must be someone with card. I would have understood slightly if they actually bothered to check CCTV today to see who could have entered this area. But no, they don't simply bother! By the way it's quite simple, CCTV only sees 3 rooms, so apart from these room residents it's whoever entered there! So obvious. The manager offered nothing but replacing me to 2nd floor. No compensation or anything else was offered. I really don't recommend this place!

Booked room with aircon but found it was not working. Told reception but for two nights was still not fixed. No message, not contact. Receptionist was very concerned and wanted to help but obviously management did not care. Why would they? They had our money and there was nothing we could do. During the very hot humid week in London. Horrible nights with no sleep.

This accommodation was suitable and fitted our requirements in locality, price and quality

Clean and no problem with the actual suite. The only issue I had was, the actual suite location was a 10-minute walk from where you had to check-in, after a busy day with luggage on hand you don't want to be walking another 10 minutes to get to your room. That should have been clarified the suite is not 'on-site' of check-in.

This is the second time I have stayed here, last in 2015. Sure its a bit worn out but I found both times very clean, secure and reasonably quiet, and very functional. Its very low cost and location to Bayswater with the tube and shops is worth it. Will stay again next time

Fabulous property, perfect location. Close to coffee, bakery, restaurants and metro station.

Mixed feelings about this one. The description made it sound like laundry service was on site. While they are on site in the building where you check in, we were assigned a unit 1/2 mike away. Unit was on 4th floor, with difficult stairs to navigate. Luckily we had backpacks as luggage and no health concerns. On the flip side, it was clean and the neighborhood was great. Close to the tube station and a grocery store. We found a coin laundry around the block. Good price. However, will not likely stay there again.

Check in location is far from my actual apartment stay.

A great location and very good value for money. The staff were very friendly and helpful. Our room was spotless and well equipped The only down side was that were had only one small window and other guests checking in late and then leaving early kept us awake.