We were upgraded to the CEO suite which was super lucky for us. It was absolutely gorgeous! Even without that though, the hotel was lovely and accommodating. Very clean with snacks and coffee set out to enjoy.

We were upgraded to the CEO suite which was super lucky for us. It was absolutely gorgeous! Even without that though, the hotel was lovely and accommodating. Very clean with snacks and coffee set out to enjoy.

We booked this hotel because it is one of the few hotels in city centre has offsite car parks available as we know it is very challenging to find car park in the city centre of Stockholm However when we arrive the check in personnel told us all the car parks are fully occupied and they have only five car parks for guest use. My first feeling is that they should make it clear it is only limited number of car parks. Then we asked it we can book a car park tomorrow. Then they said it is first come first serve and can’t be booked. On the next day we went to the reception desk and managed to book one for the day. However when we drove to the designated car park it was occupied by another car. We raised this to the hotel staff again the response is sometimes it happened the best thing they can do is not to charge us the car park fee. During these two days we tried to find other public car park after failing to use the hotel car parks but can’t’ mange to work out how to use the payment machine. Again we asked help from the hotel staff the response is there is number near the payment machine and suggest us to call. Surely can find a hotel with better service at this price

We booked this hotel because it is one of the few hotels in city centre has offsite car parks available as we know it is very challenging to find car park in the city centre of Stockholm However when we arrive the check in personnel told us all the car parks are fully occupied and they have only five car parks for guest use. My first feeling is that they should make it clear it is only limited number of car parks. Then we asked it we can book a car park tomorrow. Then they said it is first come first serve and can’t be booked. On the next day we went to the reception desk and managed to book one for the day. However when we drove to the designated car park it was occupied by another car. We raised this to the hotel staff again the response is sometimes it happened the best thing they can do is not to charge us the car park fee. During these two days we tried to find other public car park after failing to use the hotel car parks but can’t’ mange to work out how to use the payment machine. Again we asked help from the hotel staff the response is there is number near the payment machine and suggest us to call. Surely can find a hotel with better service at this price

Was not worth the money for one night stay, poor attitude at check in, asked for bucket of ice for the room at check in, waited over an hour for this.

Was not worth the money for one night stay, poor attitude at check in, asked for bucket of ice for the room at check in, waited over an hour for this.

Great location to take in lots of site seeing, tours, eating out and shopping.

Location, friendly staff, cleanness, and the Restaurant is Amazing !

Heart of Stockholm, great hotel.

Heart of Stockholm, great hotel.

Excellent breakfast and position but bathroom probably the smallest we have stayed in and completely impracticable. Small version of a king bed with minimal storage place in bedroom. OK for an overnight stay but poor for 3 or 4 day stay

Excellent breakfast and position but bathroom probably the smallest we have stayed in and completely impracticable. Small version of a king bed with minimal storage place in bedroom. OK for an overnight stay but poor for 3 or 4 day stay

Thank you. Hotel extremely well located

Thank you. Hotel extremely well located

The room was very small facing to the restaurants of the hotel meaning no window opening to open air

I loved everything about this hotel and I am already planning a return trip!

The room was very small facing to the restaurants of the hotel meaning no window opening to open air

I loved everything about this hotel and I am already planning a return trip!

We booked a Premium room with a sea view for our stay at this hotel. On returning to our room after dinner we discovered that the theatre adjacent to the hotel had a bar with a late night license which played incredibly loud music making it impossible to sleep until late into the night. Speaking to the staff of the hotel the following day we discovered that this was an issue through out the summer and they admitted that there had been a large number of complaints from hotel guests. We asked to be moved but the only rooms available were at the back of hotel with no view. We accepted this but asked for a refund for the down grade to the room. At first this was refused and we were offered breakfast, this we declined as we only have a coffee for breakfast. We were then offered a credit against the hotel restaurant, this we also declined as we had already booked restaurants for the duration of our stay. Finally we were offer a 400 krona a night refund which we were pleased to accept. We asked for an email to confirm this which was never received, we were also told that the manager would be in touch, this never happened. When it came to check out we were informed that we had imagined the refund and that this had never been offered. This is categorically not the case, it was clear that the hotel are dealing with multiple complaints regarding the noise and are doing the utmost not to make amends for this. Stay elsewhere

We booked a Premium room with a sea view for our stay at this hotel. On returning to our room after dinner we discovered that the theatre adjacent to the hotel had a bar with a late night license which played incredibly loud music making it impossible to sleep until late into the night. Speaking to the staff of the hotel the following day we discovered that this was an issue through out the summer and they admitted that there had been a large number of complaints from hotel guests. We asked to be moved but the only rooms available were at the back of hotel with no view. We accepted this but asked for a refund for the down grade to the room. At first this was refused and we were offered breakfast, this we declined as we only have a coffee for breakfast. We were then offered a credit against the hotel restaurant, this we also declined as we had already booked restaurants for the duration of our stay. Finally we were offer a 400 krona a night refund which we were pleased to accept. We asked for an email to confirm this which was never received, we were also told that the manager would be in touch, this never happened. When it came to check out we were informed that we had imagined the refund and that this had never been offered. This is categorically not the case, it was clear that the hotel are dealing with multiple complaints regarding the noise and are doing the utmost not to make amends for this. Stay elsewhere

Location is amazing -- everything nearby. We had a short trip, so access to everything was crucial. The breakfast is truly wonderful, especially the salmon-herring scene. The room had no view, was in average condition. The check-in staff was terrible. Literally nothing was correct what they said. One example: they told us the breakfast starts at 6:30, we went down with our little kid, just to learn that it starts at 7. We asked about boat trips, they had no idea. Generally they seemed untrained and unkind. Staff in the breakfast area was much nicer.

Location is amazing -- everything nearby. We had a short trip, so access to everything was crucial. The breakfast is truly wonderful, especially the salmon-herring scene. The room had no view, was in average condition. The check-in staff was terrible. Literally nothing was correct what they said. One example: they told us the breakfast starts at 6:30, we went down with our little kid, just to learn that it starts at 7. We asked about boat trips, they had no idea. Generally they seemed untrained and unkind. Staff in the breakfast area was much nicer.

Great location, very nice staff who were very accommodating with any service request.

Great location, very nice staff who were very accommodating with any service request.

We were at the end of a month long trip around Sweden. We chose the hotel for its central location which was ideal. Our room was clean and spacious with a lovely view over the harbour watching the boats come and go. Breakfast was plentiful and lots of space for everyone.

We were at the end of a month long trip around Sweden. We chose the hotel for its central location which was ideal. Our room was clean and spacious with a lovely view over the harbour watching the boats come and go. Breakfast was plentiful and lots of space for everyone.

Very good. Great location. My room was quiet with no view but view rooms could hear noise at night. Very courteous service. Great bar and breakfast. Safe and clean.

Very good. Great location. My room was quiet with no view but view rooms could hear noise at night. Very courteous service. Great bar and breakfast. Safe and clean.

Expensive for the location.

Expensive for the location.

Great location, and great staff

Great location, and great staff