Excellent accomodation, very close to the departures gates

Excellent accomodation, very close to the departures gates

When we reached there, the AC and TV were not working in the room allocated. Then, staff decided to change the room. They took us to a room and opened the door to find out it is occupied. This is not safe at all! Regarding food delivered, it wasn't good at all.

When we reached there, the AC and TV were not working in the room allocated. Then, staff decided to change the room. They took us to a room and opened the door to find out it is occupied. This is not safe at all! Regarding food delivered, it wasn't good at all.

good

good

Unfoŕunately we did not stay in hotel. Our luggage was not able to be transferred to our following flight. This meant we had to go through immigration and collect our suitcases and this meant that we could not re enter. We tried various options but due to location in building it was not possible therefore we did not benefit from getting use of hotel. I have re_read the info but for others information to be useful is make sure your luggage can be transfered.

Unfoŕunately we did not stay in hotel. Our luggage was not able to be transferred to our following flight. This meant we had to go through immigration and collect our suitcases and this meant that we could not re enter. We tried various options but due to location in building it was not possible therefore we did not benefit from getting use of hotel. I have re_read the info but for others information to be useful is make sure your luggage can be transfered.

The property offered a multiple facility to use during your stay, unfortunately, all those services facilities are closed and was not available to use. As I mentioned in my previous review, the reception desk staff member was not welcome and rude to us. Thanks

The property offered a multiple facility to use during your stay, unfortunately, all those services facilities are closed and was not available to use. As I mentioned in my previous review, the reception desk staff member was not welcome and rude to us. Thanks

I was taken to two rooms both of which were utterly disgusting. Hairs, dried mucus on the head board as well as stains and marks with hairs on the bed itself. Not even something I could stay in for over 20 mins. Had to leave and I demand a refund in full!

I was taken to two rooms both of which were utterly disgusting. Hairs, dried mucus on the head board as well as stains and marks with hairs on the bed itself. Not even something I could stay in for over 20 mins. Had to leave and I demand a refund in full!

The hotel room was beautiful. Very spacious and modern. The shower area is very nice - glass doors are a lovely touch, again, very modern. The room was clean. The bed very comfortable. The only issue I had was that there was no soap to wash my hands. However, there was shower gel and shampoo there. I would like to give a special mention to the restaurant situated next door. The young lady in there went out of her way to help me with my food. She even had the chef prepare bread for me specially. So, a big thank you to her. Customer service went above and beyond with this young lady. A very pleasant overnight stay at this hotel.

The hotel room was beautiful. Very spacious and modern. The shower area is very nice - glass doors are a lovely touch, again, very modern. The room was clean. The bed very comfortable. The only issue I had was that there was no soap to wash my hands. However, there was shower gel and shampoo there. I would like to give a special mention to the restaurant situated next door. The young lady in there went out of her way to help me with my food. She even had the chef prepare bread for me specially. So, a big thank you to her. Customer service went above and beyond with this young lady. A very pleasant overnight stay at this hotel.

Staff was helpful while check inn.

From the reception , we are meeting a lady who scare me with her arrogance and rudeness, especially when l ask her to access my internet to check the reservation . I did sleep in my room like in a Fridge , after l call 2 times someone who wanted to help me with this AC ...it was terrible to feel so cold. More than 100 euro for 6 hours ...sometimes we think, we should be careful of our remarks when we experience it... Anyway the new person l meet when l left at 3.30 am , he was a very nice and smiling new person in charge in the reception.

From the reception , we are meeting a lady who scare me with her arrogance and rudeness, especially when l ask her to access my internet to check the reservation . I did sleep in my room like in a Fridge , after l call 2 times someone who wanted to help me with this AC ...it was terrible to feel so cold. More than 100 euro for 6 hours ...sometimes we think, we should be careful of our remarks when we experience it... Anyway the new person l meet when l left at 3.30 am , he was a very nice and smiling new person in charge in the reception.

Pros: - Comfortable bed and pillow, quiet, dining options, friendly staff. Cons: - Glass doors for the toilet is absolutely inconvenient and not culturally appropriate to Many people. - Light control could be better designed and placed. - The room occupants better offered 2 access cards for convenience not only one. Other than that everything else was great.

Pros: - Comfortable bed and pillow, quiet, dining options, friendly staff. Cons: - Glass doors for the toilet is absolutely inconvenient and not culturally appropriate to Many people. - Light control could be better designed and placed. - The room occupants better offered 2 access cards for convenience not only one. Other than that everything else was great.

First 'layover' experience and it won't be the last. Been trying to figure out a way of dealing with the tedium of long-haul flights and this turned out to be the perfect way of breaking up the journey, grabbing some shut-eye and starting the 2nd leg refreshed. The Muscat Aerotel was great and exceeded expectations.

First 'layover' experience and it won't be the last. Been trying to figure out a way of dealing with the tedium of long-haul flights and this turned out to be the perfect way of breaking up the journey, grabbing some shut-eye and starting the 2nd leg refreshed. The Muscat Aerotel was great and exceeded expectations.

Very good hotel

Very good hotel

Friendly, helpful staff. Clean spacious room and bathroom. Breakfast, lunch and dinner was included in my booking and was really good.

Friendly, helpful staff. Clean spacious room and bathroom. Breakfast, lunch and dinner was included in my booking and was really good.

Would absolutely do this everytime I transit in Muscat - worth every cent!

Would absolutely do this everytime I transit in Muscat - worth every cent!

excellent one night stopover between flights,

excellent one night stopover between flights,

Hotel was very clean, comfortable with great staff, however I didn't like the 6 hours booking option. Since the hotel is inside the airport in the transit area, it is useful for people with long layovers. 6 hours generally isn't enough. From that point-of-view, it was quite pricy, however, it is very convenient not have to leave the airport. I would definitely recommend this hotel to anyone looking for a place for quick rest.

Hotel was very clean, comfortable with great staff, however I didn't like the 6 hours booking option. Since the hotel is inside the airport in the transit area, it is useful for people with long layovers. 6 hours generally isn't enough. From that point-of-view, it was quite pricy, however, it is very convenient not have to leave the airport. I would definitely recommend this hotel to anyone looking for a place for quick rest.

Good property. A little expensive.