Perfect location. Really helpful staff. I got delicious toasted gluten-free bread every morning for breakfast (celiac). That was a luxury.

The staff were exceptionally friendly and very helpful with arranging a taxi to the airport as well as allowing us use of the pool and breakfast area until we needed to depart. The hotel is off the street and very quiet in spite of the nearby nightclubs. The breakfast offerings were excellent.

The bathroom is worn and the shower grout is moldy.

Location , pool, service, staff

Fantastic location. Beautiful property. Incredibly helpful, nice staff

The location was excellent, the hotel was "fine", but old and dirty. The linens were good, but the furniture was borderline unacceptable. Most item were worn out and stained. A good decorator could work wonders...it doesn't need much. Just desperate for refreshing the rooms and property. Staff was accommodating and helpful.

Worn out furniture, rooms and bathrooms.

Excellent price. Superb location. Beautiful place. great breakfast

beautiful garden and pool - excellent location - truly fantastic staff

the location was perfect and the property itself was like a little oasis in the middle of all the great restaurants and bars in Palermo. the pool and breakfast area were so relaxing, it was the perfect place to take a break from walking around the city and the staff were so helpful and accommodating. i would highly recommend.

The location is fantastic. The entire staff is exceptional at service to the guests’ needs. The rooms, courtyard, breakfast area and pool are spotless and very well maintained.

cosy place in the middle of the city

The staff were remarkably friendly and helpful. Garden and rooms were beautiful and comfortable with a lovely breakfast. Great location.

Just an FYI you need to check your room rate in peso's. The booking.com price was doubled when I got to the hotel. The staff were very accommodating and charged me the booking.com rate but it was stressful. Paying in cash is the best way to go if you use western union to send you money you will get 50% more than using a credit card.

Breakfast was delicious! Fresh bread and a lot of tea

Despite of our first night experience, the staff was really helpful and friendly and they change us to a new room. So much comfortable room, bigger, cleaner, with a proper heater that worked perfectly. The hotel has a fantastic location as well.

Our first night we arrived late and found the heater of the room wasn't working properly, the room itself was a disappointment- old, very small, smelly and cold.

lovely small and friendly place. nice breakfast.

room quite small

Exceptional! Located just a block from Plaza Serrano, with many restaurants and bars within walking distance. The hotel is incredibly beautiful, with a great breakfast a very helpful staff.

tranquilo silencioso confortable

Location. Staff was really cool.

The place was really noisy during breakfast and at night.

The staff was very friendly. Beautiful garden/patio. Breakfast was nice and the location is perfect.

Excellent location, super quiet and cozy hotel. Very good breakfast. Staff was really helpful and nice. Room was clean and nice too. There´s a parking house just in front of the hotel and the area is full of cozy restaurants.

Service (all service staff was great), location, extras provided by the hotel

It was a bit hard to find from the street on the first arrival

the location is great, the staff very nice and helpful. room and hotel itself was amazing.

breakfast could be improved.