Nothing I asked for water no water given

There was a homeless man that tried to open my door and I slightly opened the door to talk to him he pushed my door opened and I had to slam it so he wouldn’t get in. I called front desk to notify them and all they said was “ok”

nothing

The first room smelled of cigarettes and marijuana, the bathroom was dirty, and the sheets on the beds had not been changed. I walked back to the lobby to ask for a change, the staff was SUPER FRIENDLY, but the cleanliness left a lot to be desired. The second room was not as dirty as the first but it still had not been cleaned properly. It's a shame, it has a good location and the staff is super friendly. On the day of departure we went to the bathroom in the lobby, it was incredible how dirty it was, there was paper on the floor, it was disgusting. I would not stay there again even for free. NOTE TO STAFF: find another place to work.

Sus camas son cómodas y tienen un sofá cama también. Aceptan perros. Y su habitación tiene todo lo que realmente uno necesita para ir a descansar.

Tlalvez modernizar los baños

The location was convenient for the event we attended, other wise, there was nothing about the facility that I liked.

Upon walking in the uncleanliness of the room was evident. It looked like the room wasn’t even swept, there was hair balls and dust all throughout the floor even a dead cockroach. We noticed all of this but quickly had to leave for an event. When we returned it wasn’t long until we got a few visits from the dead roaches alive friends we also noticed dried toothpaste on the floor. Upon checkout, we notified the front desk employee of our situation, ready to present proof of our findings, and all she proceeded to offer us was a “I’m sorry about that”. Would not recommend this hotel to anyone.

Location ,friendly staff

Stinks, loud at night, breakfast was only generic corn flakes. After 4 days we never saw room cleaning but they did give us what we needed to clean it ourselves. Will never use booking.com again if this is the best they can do.

precio y ubicación, estaba limpio y cómodo

the room was very spacious

cockroach on the ceiling, floors made our feet black, bed had stains in the sheets, bathroom wasn’t clean

The place is in the process of being re-done.

I think there needs to be rules about noise level. I barely got any sleep during my 3 day stay. The guests next to me kept me up all night. There was a man with 2 barking dogs standing by the pool past midnight. I've stayed here many times and this is the first time I've encountered these problems. Just wasn't the same.