The location is okay but at night time after 10pm a lil bit quite. But don't worry because the location is residential area and safe.

For the room that I get, maybe the hotel management can fix the curtain rod together with the curtain. The bedsheet can be checked first whether its got stain or not. But overall the service and receptionist is very helpful.

nothing

i dont like, a staff as for extra RM 33 for extra pay at hotel. But price already discount in booking. I pay for RM73 for bad room. Very dirty room and not comfrt at all. Very smell

None

Far from restaurant and mini market.

location quite good

staff not able to solve problem

Poor management and rude staff. Inform us last minutes about the extra charge which mean i need to pay double from the price

i dont like

rude staff

1. We entered the hotel to check in to our booked hotel and I was told that the room that we booked were too small for 2 person to stay in. Mind that we specifically booked for 2 person. We was told the floor is on 3rd floor and hard for us to walk. We already put on remark during the booking to request for lower floor however this was not entertained. Me and my wife is elderly. Since we were left with no option, we took the the larger room that was told to us and to perform payment of RM24.50 and we did perform the payment as we were left no choice. The staff did not even bothered to show us our original room. It is pretty much a hard sell to ask for more money from us. 2. Nightmare continues as the staff request us to pay additional RM10.81 as the original payment we made amounting MYR66.13 is not sufficient for them as they need to pay to Booking.com. Why we need to pay additional fee when all payment is already paid online to booking.com. This is clearly a robbery. We do not have to care the dealings between the hotel and booking.com and should not affect the customer. Leaving with no choice as we were tired and need to rest, we paid. Do note that prior to us check in, there were 2 family members performing same complain. Meaning this been happening very frequently. 3. Then we were asked to pay deposit of RM30 to check in. Where there is more cash payment involved when I already performed payment via my credit card. If there was any damages, booking.com can charge my card after my stay. Leaving no choice, we also paid this 4. Nightmare continues as the air conditioner does not work in the room. Complained to staff, they being rude there is nothing they can do with rude tone. They provided a table fan. With all the charges applied plus a robbery charges, we are not getting the room that we been promised with air conditioning that clearly in the booking confirmation amenities. Leaving no choice again, we just deal with it and slept. There was no refund made for

hotel is playing the price..suppose to be rm28 per night change to rm60 per night...they should be inform the changes price early to the customer..

The room smelled musty and bed was old, the toilet is very dirty. Plus, the room door lock is not secure, we can open it outside after locking it from the inside, that is why leaving anything valuable in the room is not advised. The room picture and price was not the same as shown on this booking site as well, the staff charged an extra rm36.26 for the standard double room because of that when we arrived, totalling up to rm70. We did hear another pair of customers calling booking.com at their lobby because of this pricing problem too, please fix this. Anyways, we're definitely not coming back.

SCAM SCAM SCAM! we arrived at the early hours of the morning (as I had messaged days in advanced to let them know) which they said was completely fine. On arrival we were told there was no rooms available for the price we had already paid online, so would have to pay an additional price in order to have a triple room instead of a double. Due to the time it was in the morning we had no other choice than to pay this or we would have ended up homeless for the night! we also did not receive a triple room, we received the room we had already paid for online!!! honestly do not stay here, worst experience I have ever had while I’ve been travelling!! don’t try stay here to save money as you’ll end up paying more than you ever would for an awful hotel room with horrid staff.

Nearby town

I have made payment via online, suddenly the receptionist asking to pay additional payment and said problem with the system. He gives us the receipt with the amount in bookings.com not as per new amount. Additional payment RM30 for room & RM30 for deposit.

staff

location