Got some hiccups upon check-in due to earlier made requests were not noticeable and unattended at all. But ended the in charge (I guess) tried her best to solve the issue by letting us to view the rooms before check-in, also prepared a slice of cake as a gesture for my birthday celebration. This is good to ease the unpleasant experience from the first impression. Location is quite good, but better to understand the overnight parking area before check-in. Other down side is, should you are a light sleeper, if possible better try to request the room (if any) that is not facing the main road which is really quite some noise in midnight and early morning.

I stayed for three night while exploring Ipoh . The hotel is okay but it’s more of a business hotel . The room was clean and comfortable. The gym is really good but it seems like no one ever uses it and it’s very dusty. The breakfast was nice and the high tea on arrival was a nice touch . The location of the hotel isn’t great for a holiday . You would be much better to stay in the city centre . There were however some good places to eat nearby and a mall across the road . The staff were okay , a bit indifferent to me most of the time , a couple of nice interactions with one guy . Overall a decent hotel

Great service

The staff in the hotel are friendly, courteous and attentive. Thank you especially to Jay Wong, Arjay, Lucas and Nina for making our stay a pleasant one. On the whole, the hotel is more suitable for short stay guests. Based on our 23 nights stay, there are a few issues that need to be addressed. 1) The room allocated to us had a window that faced the shop lot and public corridor. There was no fresh air or natural light and no privacy unless one pull back the curtains and open the window. Had to leave curtains closed most of the time for privacy without natural light. 2) Rather noisy as our room was next to the housekeeping staff/storeroom and exit 3) Room and bathroom lights was quite dim for us with not as good eyesight 4) No trash bin in bathroom 5) General cleaning of room is an issue. Lots of dust above fridge under the desk, bedside and desk lamps were dusty, dusty kettle and beverage tray. Needed to request vacuuming of room and cleaning of bathroom on 8th day of our stay as not done 6) Toilet and bathroom not cleaned regularly.

Mall connected next door, close to local eateries. Staff were helpful and friendly, especially Calvin. Rooms a little worn but serviceable.

One of the best hotels in Ipoh, renowned for its exceptional cleanliness and comfort. Highly recommended for an unforgettable stay!

Clean & well equip Gym. Regret not able to utilize it due to tight travel schedule. Will be better if vacant shop lots are active.

The sound of the kitchen exhaust fan was a bit noisy in room 1105, cleanliness of toilet bowl can be better. There were stains inside the bowl. There was no hairdryer.can upgrade to smart tv for ppl to watch movies via app. Thank you

Very clean hotel, well maintain. We're given free high tea during check in, very nice. Like the idea of providing free snacks and hot water to make tea at corridor area. Decent breakfast.

Location was good. Not keen on the decor as the rooms were quite dark. The window could not be opened as it overlooked a walkway. Staff were well informed and helpful.

3rd time staying at this hotel.

Quiet, safe and near Ipoh Garden South/ Ipoh Garden /Canning Garden

This is a biz hotel. There's a small open-gym on the 1st floor, but with basic equipment only. Entrance to rooms is pretty hidden, but the concept is pretty unique, with a Korean Restaurant at the end of the block. Concept of thr room is minimalist, but sufficiently equiped with iron & ironing board & a chiller. Lighting is pretty dim, as the walls are all greyish... appreciate the indoor slippers which are very thick & practical!

It’s my usual stay whenever I come back to Perak, never disappoint me..

Very elegant & clean.

It’s a nice place to stay, will be back.

The service staff is very helpful. Thank you for assisting us and attending to my request patiently. The hotel has a good mix of contemporary and heritage feel. It is clean. Wifi is a bit slow though. That is my only complaint. There are a lot of good eateries and a shopping centre (Aeon mall) nearby.

The staff, from the concierge, reception and waiters/waitresses were all very alert and attentive. The property is new and clean. And we were also treated to a complimentary high tea on Saturday. The only downside is that our room is just adjacent to the Lounge where the high tea is served and it can get a bit noisy from the high tea guests. Otherwise, we had a good stay and will consider staying here again.

Very friendly staff and cozy hotel.

Worth the money paid. The hotel was new and clean. Staffs are attentive. Worth to go back again

Conveniences and Comfortable! Can requires slipper if you want. Small a bit but great choice for people want to stay nearby that area

Conveniences and Comfortable! Can requires slipper if you want. Small a bit but great choice for people want to stay nearby that area

All good and nice stay