Service is generally poor. Starbucks staff seemed particularly miserable. Kinda odd that you are asked to tip the room cleaners which I’m happy to do but my room was not cleaned once during my stay no fresh towel nothing not entirely clear why I’m being asked to tip.

Service is generally poor. Starbucks staff seemed particularly miserable. Kinda odd that you are asked to tip the room cleaners which I’m happy to do but my room was not cleaned once during my stay no fresh towel nothing not entirely clear why I’m being asked to tip.

We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful

We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful

Room was very clean. No issues whatsoever.

Room was very clean. No issues whatsoever.

Was not quiet that night with lots of kids racing up and down the hallways but miraculously at 10:30 pm all stopped so I would go back for sure!

Was not quiet that night with lots of kids racing up and down the hallways but miraculously at 10:30 pm all stopped so I would go back for sure!

Would stay again!

Would stay again!

There was what seemed like electrical wires in many places coming out of ceiling & into boxes sitting on the ground. Both concerning and not what you would expect to see on a $200 a night hotel stay

There was what seemed like electrical wires in many places coming out of ceiling & into boxes sitting on the ground. Both concerning and not what you would expect to see on a $200 a night hotel stay

We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.

We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.

Not happy that they will only clean/ make beds every 2nd or third day. I don’t leave my bed at home unmade and I will not make the bed in a hotel room at $235 per night.

Not happy that they will only clean/ make beds every 2nd or third day. I don’t leave my bed at home unmade and I will not make the bed in a hotel room at $235 per night.

The location was convenient to our event.

The location was convenient to our event.

Great place to stay at

Great place to stay at

The hotel was tidy and welcoming. Unfortunately, the reason we picked this hotel was for the pool and hot tub, both of which were cloudy and greenish. I asked if it was safe for swimming at the desk and they didn't even know if was green and just told me it is monitored by maintenance so it must be safe. Needless to say we didn't go in. I would have chosen a much less expensive place had I known the pool would have been like this.

The hotel was tidy and welcoming. Unfortunately, the reason we picked this hotel was for the pool and hot tub, both of which were cloudy and greenish. I asked if it was safe for swimming at the desk and they didn't even know if was green and just told me it is monitored by maintenance so it must be safe. Needless to say we didn't go in. I would have chosen a much less expensive place had I known the pool would have been like this.

Staff was very friendly. The room was clean and comfy bed. Hot tub was great! We enjoyed our stay.

Staff was very friendly. The room was clean and comfy bed. Hot tub was great! We enjoyed our stay.

No hair dryer in room. When called for one..took 45 mins or more to get it to room.

No hair dryer in room. When called for one..took 45 mins or more to get it to room.

Just a great stay. Beautiful and clean property, very friendly staff. Great location, dining and breakfast options very close. Safe. Highly recommend if looking for location close to Main Street, vinyard, lepiers fork.

Just a great stay. Beautiful and clean property, very friendly staff. Great location, dining and breakfast options very close. Safe. Highly recommend if looking for location close to Main Street, vinyard, lepiers fork.

Beautiful Hotel!!

Beautiful Hotel!!

Staff is awesome-professional, friendly, making us feel very welcomed…. great hotel in a great location!

Staff is awesome-professional, friendly, making us feel very welcomed…. great hotel in a great location!