Clean

pillows are awful

The indoor water park was awesome. Best location and most of the attractions are in walking distance. Well maintained and a wonderful breakfast.

There is nothing much to tell here

Really enjoyed our stay. The room was very spacious and super clean! The hotel was just off the main street going through Gatlinburg so we were close enough to walk everywhere we wanted to go.

The pancake maker was out of service while we were there so I didn’t enjoy the breakfast. It would have been nice to have scrambled eggs as an option as well.

Cleanliness

Convince

It wouldn’t let me login to the Wi-Fi it said my name and room number didn’t match.

The location was close to the attractions and restaurants. We enjoyed the extra large room. The breakfast was delicious (especially the cinnamon rolls). We liked that our room was cleaned daily. Some hotels don't do that.

We did not like that the smoking area was right below are window. People would be out there at 2 AM talking loudly. Also, the beds were too small.

We loved the awesome water slides and game room. The continental breakfast was excellent as well. Friendly and helpful staff.

Everything was great.

property is easy to get in an out of, very clean, wonderful, courteous staff. And the pool area is beyond amazing.

Wish it had a hot tub, but truly zero complaints.

Everything!!

I have no complaints.

I love everything! The breakfast was HOT and fresh

very clean, large rooms. breakfast was great. lots of activities on site including the water park area, mini arcade, etc. the location was excellent for walking around Gatlinburg.

nothing

location and water park

nothing

the room was nice and clean and everyone was friendly and beds were comfortable!

the breakfast wasn’t all that great because the waffle maker was broken,the 2nd day there wasn’t much left by 9 ran out of plates and juice. the pools filtration broke so the kids weren’t able to go in there for a while and even after they fixed it the chlorine was so strong it burned my kids eyes and they coughed a ton.

Breakfast and the pool/water park was great.

They should have prepared a little better for the spring break crowd regarding the pool. It was shut down during our last evening there, and all my kids wanted to do was swim and they couldn’t because the filter/chemicals weren’t correct. The pool should’ve been prepared and checked in before they were expecting so many people to come Through . I chose this hotel specifically for the pool, so it was a bummer my kids couldn’t use it on their last day of vacation.

We loved the pool!

We didn’t like that two hotels shared the pool. It’s was very crowed to be shared by two hotels.

Location

Pool wasn't warm enough Parking spaces are too close.....don't appreciate the door dings I left with!!

it looked nice clean and well designed

nothing it was great

It was good.

Very clean and friendly staff. Has a nice play area for the kids to swim.

doesn’t have a hot tub.