The staff were so attentive, the hotel was beautiful but the staff really made our stay they couldn’t do enough for us! Will definitely be returning

The hot food was not so hot..The only let down from hotel was the food in the evening.

Nothing

Excellent staff, very helpful Alexis, Anton and Nicolette were really helpful. We look forward to returning

Selection for breakfast was great . I loved that I could just charge to my room on other things . Staff were so friendly and couldn't do enough for you . Pool was spotless aswel .

I would have loved room service as an option

Nicely Loacted

the staff,food and daily entertainment was amazing the best hotel me and my partner have been to

the only thing was the wi-fi connection kept going

Great rooms, food, staff and facilities.

Be nice to have room service but found the Lounge to be a nice compromise

Good location. Comfortable room. Clean. Very helpful staff. Great meal options

N/A

hotel was beautiful! if coming back to tenerife I will defo be back to the tigotan! room was clean and had the best view from our room in 436! Cocktails were my fav 😂 the smaller pools had a bit of heat in them brilliant for February weather 💖

can’t say there was anything I didn’t like. everything was spot on

not much very like ,, look different on website,,, a bit disappointed

bed not good ,, noise, restaurant food not good ,, most every days same thing,, not that fresh.

went here for new year really wouldn’t be able to find a fault with it roof top pool and bar were excellent we will be back next year

Spotless hotel, really nice and clean. The staff were so friendly and helpful - called the second day to make sure everything was okay and to see if we had any questions. 2/3 minute walk from the main cluster of restaurants and 5/10 mins from the beach - really good location. Rooms were spotless and beds were very comfortable!

There wasn't enough loungers for everyone beside the pool - for a hotel that’s a little bit pricier I definitely expected this wouldn’t be a problem. If you’re not at the pool before 9.30am (latest for us anyway) you won’t get a bed, this was the only negative feedback we really had, you could just get up early but we were on holiday and obviously wanted to avoid that - by 10am there was always 5/6 couples walking around looking and there was no beds left for them. The beds for the rooftop pool also had to be reserved for €20, you do get this €20 back via drinks but again not something I would have expected to pay for!

I was in the Tigotan when Spain went into lock down, so spent most of my stay in my room due to the Covid restrictions. Given that the staff were going through the same concerns about what was unfolding, they remained focus, helpful and informative. My recent stay didn't disappoint, with the whole team from reception, housekeeping and catering all amazing.

Couldn't get a place around the pool most days but not an issue as the beach is so close.

Staff was very helpful and friendly;) Amazing life music, champagne in the room for my birthday was a very nice surprise. Party foam in the pool. Yoga, fashion shop,dance at the pool. Food lots of choice. Rooftop pool great place with amazing view.

No kettle to prepare coffee/ tea in the room. Some of the sunbeds at the pool need repair.

Fabulous hotel. Every member of staff was so friendly & welcoming. Pool area great & everywhere is spotlessly clean. Entertainment was varied & top class & food was of exceptional quality and choice. Hotel is in a great location too. If you are coming to Playa de Las Americas stay here. 10/10

Nothing!

Great location of the hotel, everywhere walking distance, good-size rooms, excellent food and helpful staff.

A bit of damp smell in our room.