Courteous staff, clean rooms. The beautiful river Thames and Big Ben (Elizabeth Tower) views. It was easy to access most iconic places from this hotel. The kids loved the hotel and the wide dining menu. I would definitely recommend.

amazing staff friendly, courteous and knowledgeable! every thing was well beyond expectations but Gym well below the expectations and standards

Well maintained, classic British architecture. Excellent location for walkable access to many desirable sites. Staff was excellent and accommodating very kind.

Location

Great location. Great views. Great staff.

The cleanliness of the room was appalling for a five star hotel. Our first room was dirty with unknown debris on the toilet. We asked for a different room only for the front desk to try and sell me a more expensive room stating no equivalent was available and that we can wait to have to room cleaned. After much discussion, an equivalent room suddenly became available. Then day by day we were left w poor services with rooms poorly cleaned and minimal towel replacement. They even rehung a stained towel and robe that we had placed on the ground for replacement. The floor also had construction which we were not notified of at all with loose nails on the floor that we alerted the construction staff to without much action taken. I dont usually stay at a Marriott in the US and I will make sure I avoid staying at a Marriot internationally for this reason.

Great location w/ walkable distance to the attractions! Staff is very friendly and helpful.

Great staff !!! Harisha is the best

It was a good hotel. At first the hot water did not come out, but then later on it did and there were no issues after that. The location is amazing. The staff was nice. Wish they had more food options at the executive lounge though.

Amazing experience.

The staff went above and beyond for us. This was a bucket list trip for my youngest daughter who is terminally ill with Leukemia. Coming to London was a dream come true and having a warm and family like staff to make her feel special was so comforting to us all. We loved everyone especially the front desk manager. She was our favorite.

Great Stay!!!

Very nice service and nice people

The Marriott County Hall is a wonderful hotel in a perfect location. Right on the river Thames, and at the Westminster bridge, it is centrally located to the tube, London Eye, a short walk to the West End for theaters and wonderful restaurants! And the staff was super!

Paid quite a lot of money only to be given a view of rubbish bins and pallet loading noise at 6am Poor Feel that this was purposeful

Very attentive staff, comfortable room, brilliant swimming pool, excellent breakfast (although would have preferred a buffet for everything other than the cooked breakfasts) and great location.

Best hotel in London! Highly recommend it! Haisa and Nuno were amazing at the Restaurant!

Staff was excellent and facility was beautiful

The location of this hotel is incredible as you are in walking distance to a number of London's greatest attractions. Breakfast was very disappointing for such an expensive hotel.

Close to everything!

Five stars on a great spot. Wake up with the Big Ben in your window, or the London Eye.

The hotel was beautiful and the staff was courteous and helpful. The only disappointment was the steam room. Silletti’s were under construction, which is part of the reason why I booked the hotel.

Location is perfect. Waking up with Sound of Big Ben was very nice. Good bathroom. Staff was very friendly. Good walking distance to public transportation. We felt welcome and enjoyed our stay for a long weekend. We will come back. Guests from UK and Switzerland.

Marriot staff were absolutely amazing and very proffessional and they Smiled which does not happen in Swindon

The staff was the best I have ever encountered. Each person went above and beyond -it made us feel very special. Thank you for an amazing stay. The room was also very large and beautiful. I would stay here again in a heartbeat.

Amazing location and lovely friendly staff

Worse experience ever! Not even equivalent to 2 stars Hotel! Please be careful from Good reviews as I am sure they are not genuine ones. Bad smell all over the Hotel, very old rooms, ongoing works, blocked sinks in toilets, no refrigerator in rooms, not well trained staff....

Centrally located. Awesome service and staff.

Location for tourism is ideal and yet you don't get the noise from the attractions outside which I was a little worried about. They have a nice pool although limit the hours that kids can use. We had a "family room" which just meant two queen beds which was fine but a little snug for a family of four.

The Hotel is well situated and it is very quiet and the room wwas very nice and spacious.

We had a wonderful stay in the Marriott Couynty Hall and highly recommend it to others. The location is outstanding right beside the London eye and all main attractions. The service and standard of the hotel amenities is excellent and my family loved the pool.We were disappopinnted the sauna and steam room were not available due to construction work but overall a fantastic place to stay.

Great location with easy access to attractions. Very clean and quiet rooms.