Pleasant hotel in walking distance to local museums and tube station. Comfy beds and clean rooms. Struggles to get in shower as shower screen fixed and left very little room to get in, then no hot water in shower. Strangely the sink and bath taps were hot but no matter how long you run shower for, no hot water. Heating in room was on full all night, so had to sleep with window open, with traffic noise keeping us awake until 1am. Ok for a one night stay, but couldn’t have done another sleepless night and no shower.

Superb central London location. The beds are comfortable. The hotel's steps are rather steep for the elderly. Will keep in mind this hotel for the future trips to London. Thank you.

Lovely will come again

Basic room at a reasonable price

Just disappointing. No lift, loads of stairs which were dodgy. Stair carpet was loose and could be dangerous. The room was just basic/tired with outdated furniture. Very little space in the room. No evidence of recent decoration with chips in the walls. Bed and bedding were nice. No breakfast option.

Lovely hotel, clean and reception very friendly.

We had the best time in London. The hotel is a little dated but was clean and friendly staff, what more do you need...Location brilliant would definitely stay here again.

Great option for accommodation very close to local attractions and underground station. No frills, but has everything you need and the staff were friendly and informative.

Handy for museums and parks

Arrived at the hotel at 10.30pm to check in. Was asked for photo I d which I was not aware was required. No mention on any email when booking. Luckily my wife had hers. No hot water in the room. Tv had no terrestrial channels working. Just apps. Clean laundry and bedding. Cheap hotel however no hot water is not acceptable

Stayed 1 night whilst attending the RAH. Got a good price for a hotel in South Kensington. It is a period building that has not seen any renovation for some time.It has a 1970's bedsit vibe about it, with no communal areas or bar/restaurant. That all said for £70 it was more than adequate. The room was small but was clean and quiet. There is no air conditioning but the room did have a fan. It is located right by the underground station with shops bars and restaurants on the doorstep. 5 minute walk to the museums.

Hotels.com advertised the room with a price and I ended paying double for a tiny room with rotten curtains and carpet, bad smells, broken things, 20 years furniture... 2 stars "hotel" after Afghanistan standards maybe. I will never go back even for free and never use Hotels.com again.

Very convenient location for the Royal Albert Hall and the Kensington museums, clean and good size. But there are plenty of stairs and no lift.

Very central, great for using tube to travel around London. Staff are really friendly and welcoming. Great value for area of London. At this price I wasn’t expecting a high end hotel room, for us it was simply a base to sleep in. There are somethings, that also are minor, should really be standard in a hotel room of any price. The bedroom was fine, dated but no issues. What needs attention is the bathroom, the tile grouting and bath seals were old and dirty. The shower screen wouldn’t stay in position, so I had to put a wash cloth underneath to keep it in position. The shower screen again, dirty, in desperate need of replacement. These small details really let the room down. Aside from this, the bedroom, as I have previously stated, old curtains, old mismatched furniture, basic issues but would really make a difference to the quality of the room

The room was nowhere near big enough for 4 people. There was no floor space. The window opens wide enough for an adult to fall out. The shower was so hot we weren’t able to use it. The beds were uncomfortable so we all came home with sore backs.

This accommodation is clean and well located. Negative:There is no lift.

Our room had a perfect outlook onto the main street. Though it was basic, we were comfortable and happy with the hotel.

Comfortable, quiet hotel. Cool on a hot day. Working tvs, clean and cosy beds. Spacious bathroom. The shower screen leaked so there was a lot of water on the floor after washing, but other than that I can't fault it.

The hotel was very nice our room was huge an we had everything we needed and was nice not to be hearing the other guests making lots of noise in there rooms. staff were very friendly and helpful only down side is there is no lift for prams and wheel chair users. Will definitely stay again but when my youngest is walking so we can get in the tubes more easily

Reasonably priced for a stay in central London in August. Room was a decent size, the bed was not that comfy and the bathroom was tiny. Reception staff were friendly. Very convenient for tube.

To many stairs to get to the room we had four large flights if stairs with heavy suitcases

We don't need any elegrant and extra service. The hotel give you a clean and tidy room. The location is very very convenient. You cannot request any more at this price. The only thing I think that they can improve is to provide one more socket for charging.

Good for the price

alright for one night

The location near the South Kensington tube station was great. The hotel staff were friendly. The WiFi was not very strong. The hotel rooms were a bit tired and there was no lift. But still a great place to stay.

This is my Second stay in this Hotel it’s so Exceptionally convenient to everything in London Best price Too Very Clean and nice rooms some updating needed but heyho it’s London and at the Hotels price who could complain Will definitely come again Staff are lovely ♥️♥️♥️

Love staying here. Friendly safe and reasonable price

Great location within easy reach of the museums and the west end. Lots of places to eat locally and a safe location with good public travel links to airport and sites.

Really nice place for the price, hotel could do with some modernisation though

Last minute booking and the family room was perfect for what we needed. It wasn't fancy, but it was clean and quiet.

Really lovely and simple twin room, super comfy beds

This hotel was fine and cheap for the area. Location great. Dated but clean. Why moan. Its value. Only problem was bed and mattress condition. Definitely need upgrade. But fine stay overall