This was literally the worst hotel I’ve ever stayed in over 20 countries! I have photos and video proof! Daily the power went out and thus so did the water, TV and internet. This happened daily for the first week WITHOUT a generator to help as it was broken. The remaining time the power continued to go out which isn’t uncommon in Addis Ababa but 2-4 even 5 times a day was shocking. No compensation was offered. The first room I was in had electrical problem: the window lock was broken, bathroom door was broken including the lock and the safe didn’t work. The second room I was offered after complaining multiple times wasn’t much better. Nightly midges came in and would bite me all night (midge is similar to a mosquito). Lamps without light bulbs. Electrical outlets that were faulty. Bedding, towels and shower curtains with holes. Both rooms had an electronic DND sign that couldn’t be turned off since the card holder was broken in both rooms. Nonetheless, staff entered. The inclusive breakfast was cold every day as no heat was under the buffet serving trays. To get hot food you had to be at the breakfast before 7:30/8am. The manager ate the breakfast daily annd brought his wife too. Several days guests would come (myself included) and there wasn’t any food left. A male chef would make eggs for us but we paid for a full breakfast! I want compensated! Expedia was unreachable!

It was amazing specially Coustmer service was top quality!!!! Thanks for the manager !! Strongly recommended!!!!!

This hotel has not much to be desired. It is quite run down. The bed is hard and the locks on the door are problematic. The location is quiet but not on main streets. The food is good. I wouldn't recommend it for someone looking for high standards but then you get what you pay for

This hotel has not much to be desired. It is quite run down. The bed is hard and the locks on the door are problematic. The location is quiet but not on main streets. The food is good. I wouldn't recommend it for someone looking for high standards but then you get what you pay for

The hotel is near the airport (good) but off the main road a bit. The shuttle wasn’t available and I made do with a taxi they arranged (not so good). The bed is firm and not the most comfortable after a flight. The hotel should get softer mattresses. The bathroom has no floor mat and no shower curtain. You can imagine how the floor looked like after a shower! This is a 2-star at best.

The hotel is near the airport (good) but off the main road a bit. The shuttle wasn’t available and I made do with a taxi they arranged (not so good). The bed is firm and not the most comfortable after a flight. The hotel should get softer mattresses. The bathroom has no floor mat and no shower curtain. You can imagine how the floor looked like after a shower! This is a 2-star at best.

The check-in desk agents were very friendly and welcoming. They were even waiting on me to arrive despite it being a last-minute booking. The room was large and in okay condition for the most part. It looked like it had suffered some water damage; bed was a bit stiff, but some may like it that way. Wi-Fi worked decently enough (worked better in the lobby than in my room). I thought the balcony in the picture was a rooftop area open to all guests, but it’s only open to one room. Seems a little expensive for what I got, but it was okay for a one-night layover.

Enjoyed my stay, customer service very good in safe area.