Great place in Abu Dhabi.

The only downside was the room smelt like urine,

A beautiful and fantastically located hotel. We felt like royalty at this hotel as the staff were so attentive and kind. The lovely doormen who called us a taxi every day and the wonderful waiters/waitresses at breakfast. We want to return very soon. Thank you for making our stay so memorable and special.

Superb hotel with every amenity done exactly right. At the very top of my list for exceptional experiences in a business hotel.

The staff is so good and friendly

Excellent in all ways! Will be back

Absolutely incredible hotel within an amazing location, just footsteps to the Qasr Al Watan, Emirates Palace, Founders Memorial, Corniche, and Marina Mall. The hotel itself cannot be faulted, with friendly staff, great views, and an opulent interior. If possible, add the buffet breakfast and dinner as this is an experience in itself. Of all of our travels, this hotel takes the top spot. P.s great for families too, our toddler has had an amazing time.

A

The hotel is very nice, it is right next to the towers that was in the Fast and the Furious 9 film. It has several nice swimming pools, and a beach front.

There is a lot of work and potential of improvement for GM Ashwini Sequeira.

Hotel not complied with Gran Hyatt standards. Food quality very poor including breakfast I only appreciated the room

Walking from the front door to the areas around the hotel could be treacherous as there is no pedestrian sidewalk to the road. We did find steps over to the side but to get to them you need to cross traffic that is looking for the roadway. Other than that the hotel facilities were very good. Our room was spacious and well appointed. The bed was divine. We are coming back to the same location in a few weeks and now I'm glad I booked again at the same place.

Staff were genuinely amazing. They went above and beyond catering for our needs. My child started to have nosebleed while we were there and so because he was unwell and couldn't make it to our paid breakfast, they sent our breakfast up instead and followed up later in the day to make sure he was okay and to see if we needed a doctor or anything. They were very friendly and always greeted us in and around the hotel. Easy-going and conversationalists as well so the lift rides werent awkward if you get on and a member of staff happens to be on the lift. All in all a brilliant experience, defo will stay here again next time i come to Abu Dhabi.

Extremely run down property with inexperienced staff with little or no knowledge of basic food and drink items like filter coffee. Staff never came when requested a room service. Extremely noisy refrigerator and air conditioner temperature control not working. Basic emnities like mini bar fridge coffee facilities were missing. Not a hotel that should be considered as a give star hotel.

Excellent and friendly staff. Easy check in and check out.

The hotel was in top conditions, the room spacious and luxurious. Service was excellent, and common areas very nice and relaxing.

The nicest Grand Hyatt I’ve stayed in.

Excellent staff - who kindly upgraded me. I ended up with a very large spacious room with great view. Hotel decor is elegant and stylish. There's a good bar and also restaurant by the pool

Everything was superb. so many great restaurants to choose from without ever leaving the hotel and it's right beside Etihad Towers, which gives you additional venues of entertainment. But the best thing about the Grand Hyat is the staff - Arun ( the manager) was exceptional and so were his colleagues, Meryem and Moon.

An absolutely gorgeous property, with many exciting and beautiful opportunities for entertainment nearby. The rooms are spacious, gorgeous, and absolutely spotless. Honestly if you’re looking for a hotel — you can’t go wrong. My only gripe, if I were to have one? The hairdryer in our room was old and beaten. Other than that an absolutely fabulous hotel.

I book for 2 nights my experience not sot so good AC not working and reception is not answering the calls i have to disharge after 1 day even i pay for 2 nights

Very bad experience .

Property is hard to get into, valet is a nightmare Checking in was easy of 5 or 6 elevators two were out of service so wait was lengthy Rooms were spacious great view everything seemed great until we returned from dinner and found no air conditioning in the hotel rooms and in Abu Dhabi in the summer it got brutal fast we went to the front desk they told us they had a chiller issue should repaired in an hour this was at 11:30 at 1:45 as we were still sitting in the lobby having a big slumber party with many of other guest we were told we could get a room on a low floor that had air this took another 30 mins as many guest were checking out. We finally got to bed after 2:00 the next day we checked out of our 2 rooms and friends who had 1 and as we were waiting for our car several guest remarked they had been given a free night for their troubles!!! We were never offered a free night or anything for our troubles….

Perfect

The decoration is nice

Very high level hotel, excellent service, good treatment for every guest, excellent pool, large rooms, food at breakfast and dinner is very good.

service was exceptionally great, location and view was amazing, breakfast is little bit expensive with that quality

Great hotel with a friendly staff. Spacious, spotless room. Breakfast was wonderful, dinner OK. The only (minor) issue, was that a 40 stories hotel has only 5 small elevators. 2 of them were out of service for most of the week we stayed there, resulted in somewhat long waiting time when needed an elevator.

The staff at Sahaa, the hotel restaurant were helpful. Ritesh was particularly helpful. He understood my dietary requirements and highlight all the foods I could eat and even arranged for the chef to cook a breakfast that met my dietary requirements.

Everything was great, the buffet was really good, and the staff super nice. The room was top notch with great views!

Great staff but completely overcrowded. Nowhere to sit at the pool - had to use the stairs because elevators always full, breakfast impossible

The Grand Hyatt Abu Dhabi was absolutely gorgeous. The breakfast buffet had everything you could want. The front desk staff was outstanding and accommodating. The spa services were among the best I've ever had. The Pearl Lounge had a wonderful menu and the patio overlooking the beach was perfect. Every single staff member I encountered was professional, kind, eager to ensure a great experience. Pricing was very reasonable, location is great, views are great. I will definitely return!