The room location was in an excellent spot. Ms. Emma at the reception desk did an awesome job and had a very good understanding of the request. She did an outstanding job! Well done!! I would be back for the furutre. Thank you for your great service!!!

None noted.

المكان راقي ونظيف

لا شي

хорошее месторасположение,сервис, комфортабельный номер

Excellent choice at the buffet, including egg and pancake chefs available to make hot items to order. Good selection of fruit, vegetables and local flavours too.

Хороший сервис. Старательный персонал

Отель расположен не на море, а на канале.

They not flexible about late check out at all you have to push so hard for it

Staff

Staff

We stayed seven days right after new year’s in the newer side of the hotel. The room was very spacious with a high ceiling and large windows to the balcony, overlooking water. The bathroom was just as good as it also was very big with both a shower and bathtub. The room service and cleaning were excellent, they also provided a candy, water bottles and some rose petals everytime they cleaned the room. The free waterbottles were a big plus since we never had to buy our own. The common areas in the hotel were good, there was a lot of different seating options both inside and outside, such as hammocks and large comfy chairs. The pool area was also very big, so was the beach area too. They had also decorated the areas very beautifully with many lights outside and christmas decorations since we stayed right after the holidays. They also had many different activities every day, such as water aerobics, kids activities, nature walks and movie time. We had booked the half pension so we got both dinner and breakfast at the hotel, which was very convinient and because the food was good we were very happy with that choice. Both dinner and breakfast had many different options to choose from, there were many different kinds of foods and they had also divided them into different countries so that you got to try many new foods as well. They also had a huge selection of desserts, maybe too much to choose from since you wanted to eat everything. The staff were excellent, always smiling, genuine and it really seemed like they wanted to help you. There also was many people working in the staff which was good. The free shuttle bus also worked excellent with a good driver, and they drove several times per day (except to the mosque which was once a day). The hotel was conviniently placed right next to a shopping mall, which housed both restaurants and a grocery store. Can recommend the le coin cafe at the mall.

The bed was a bit hard and uncomfortable. Some places in the room were a bit dirty, but it was just because it was a bit old, not because it wasn’t cleaned propertly. Since we were staying in the newer side we always had to walk a bit to get to the elevators since that side of the building was kinda seperate from everything else, but we got used to it. There wasn’t any stairs you could quickly take to go to places so you always had to use an elevator to go elsewhere, even down to the pool area. The pool was also a bit cold, but we also got used to that.