Stay was great except breakfast needs lot of improvement. One Egyptian front desk associate was rude and need some training

Best hotel in Abu Dubai, The staff was super frendly and loved the location everything was was.

This hotel is very beautiful and clean. The location is wonderful on the marina. Sunset walks along the marina are nice and there are lots of close restaurants. The hotel restaurant was very strange. It was upscale and beautiful, but the service was confusing. Lots of staff but nobody would approach us. We got asked for our room number four times in five minutes and the wait staff still seemed confused. Food was decent but both orders were incorrect. Recommend checking out some of the the other restaurants along the marina instead

Excellent place ! I was welcomed and checked in by Mr. Ibrahim who was very professional and welcoming. Quick and effortless check in with lots of chatting and laughter, felt so welcomed. The room was amazing, very comfortable bed , blinds that blacks out light and an out of the world view. The toilet had a well designed tub that was very comfortable and for the first time I don’t experience an issue with water temperature fluctuations in Abu Dhabi. I was able to hear the neighbours through the walls in few occasions when they were loud. Catch the sunrise with the breakfast for an amazing view. The breakfast buffet was full of options that are nice and would fit all tastes. Nothing extraordinary but overall decent collection and well rounded chefs. They had a show on the pool one evening that was very nice to watch and a lady playing the harp in the lobby some evenings. The only thing I didn’t like much was the location of my room door to the motion sensors. I had to walk in the dark until half way through the corridor for the motion sensor to light up. The staff are helpful and professional, very well trained and managed. Parking spaces are sufficient for many cars. At the hotel door they have a small bench which the delivery riders use to sit and wait for customers to pick up their orders, I found that to be so nice and humanely.. one doesn’t see that much.

Location, staff especially Dolly is very friendly, professional and informative.

Excellent property. Friendly customer service

Great experience and a lovely hotel.

It all started with a great welcome right from the door to the reception desk, which the gentleman was great in all aspect of respect to the client.

It's an excellent location wirth spacious rooms overlooking the marina with plenty of nearby cafes and places to relax and enjoy Abu Dhabi before it gets too hot. The hotel has a nice, laidback and contemporary vibe - you definitely get a lot more than what you pay for. The pool looks refreshing (I didn't use it). Another plus, is that there's a bottle shop on premises. The only knock on it is that the F&B )at least what I've tried) isn't great but that's okay because there are nicer places to eat nearby. Service is a bit slow at times but maybe because it was Ramadan. I'd definitely recommend it for tourists who want a place to relax that's not too pricey while being close to the city.

Staff fantastic except for one prowling manager making all feel uncomfortable. Unfortunate. Otherwise gold!!

Beautiful hotel and stay.Pool is great.

Great hotel , and amazing view of the water

Great place to stay. Pool is beautiful. All the staff were so kinda. I especially enjoyed the friendliness of the house keepers, they were great. Only thing I would mention is the walls seem thin. Sound travels. You could hear the people next door talking, watching tv, having sex, etc.

The hotel is a short cab ride from most of the sites. There are some good restaurants walking distance from the hotel. It has a nice pool, it is clean, the staff is friendly. Like any hotel there are always little things. Something was broke on a desk and taped up, not as nice to look at, they did some alarm testing on a Sunday morning, some of the cabanas at the pool were missing the curtains for the shade. Nothing that was going to make or break the experience. They didn’t offer any upgrades or vip services that come with hotels.com depending on your level, I had to ask and I did get a late check out which was lovely.

The hotel is nice, and from its location, probably had some nice beaches and pools, however, i was there for one night booked at a very high rate 2 months in advance. Listed as a VIP hotel, but I was not picky when i was given a room with no view. Teying to sleep, the room is ontop of the entrance without proper sound proofing, so the vocies of everyone who went in and out throughout the night was in the room. You would think a 5 star hotel would consider this and have the roome better sound proofed. Issues happen, but even worse, upon checkout, requested to sepak to the front desk manager. Was told he is not available, left him my number and 9 days later, he did not call. The combination of both issues are indicative of poor experience in operating 5 star hotels. I urge expedia to remove them as VIP plus.

A lovely hotel, very modern and clean Hotel staff were exceptional all extremely friendly and helpful nothing was too much trouble Pool area was the perfect space for relaxing Wouldn’t recommend the beach trip although the boat trip there was lovely The hotel food was a little disappointing but there is plenty of options locally instead But overall we had a great stay and would recommend to anyone

The hotel itself was very nice and friendly staff. The service when it comes to restaurant or the bar outside the pool could use an upgrade and not have customer as walking message birds to have a problem fixed. But all other than that it was a great stay!

The property itself was nice and quite clean but the service was absolutely terrible! We arrived at the pool and there were no staff anywhere to be found. Despite the fact that the hotel was not busy at all, the staff were not present or attentive. The restaurant was almost empty for dinner but the staff there were avoiding coming to our table to serve us. Although the property itself was nice, we will not be going back!

All in all the stay was very pleasant starting with an upgrade. Reception solved all my issues but was sometimess lagging support to reliably inform you about certain attractions or sent you to the wrong destination. Room clean-up very flexible and very good. Gym was well equiped and always cleaned when I was there (although no cleaning after usage of the machines possible by guest / done by staff). Club next door is pricy and is not the right space for just having a beer (fix price table arrangements only). Pool was great and life guards exceptional. Trip to the island was charged AED 50 but was very nice in combination with boat ride. Breakfast was of high quality but service was sometimes not coordinated and waiting times for coffee can be very long. Athmosphere is mostly more familiar than in the IHG Intercontental next door.

Amazing set up. Nice resort to relax and return to "factory setting " Truly 5*

Amazing breakfast and fantastic pool - With one do the best views of the ocean

This hotel chain never disappoints. Booked rooms for my sister. Loved the calm and tranquility so much, she asked me to extend her stay. Mind you, my sister doesn't speak Arabic, has never traveled to this side of the world, and unfortunately circumstances made it so I was unable to be home to show her around; hence hotel. The staff was SUPER friendly and accommodating to this first time travelor. Whenever she needed anything, had a question, or needed directions, someone was there to assist.

This hotel chain never disappoints. Booked rooms for my sister. Loved the calm and tranquility so much, she asked me to extend her stay. Mind you, my sister doesn't speak Arabic, has never traveled to this side of the world, and unfortunately circumstances made it so I was unable to be home to show her around; hence hotel. The staff was SUPER friendly and accommodating to this first time travelor. Whenever she needed anything, had a question, or needed directions, someone was there to assist.

OOZING IN LUXURY! AMAZING 5 STAR EXPERIENCE

The pool and its cabanas were great, but dining and service there is very poor. I booked a Premium Suite which was nice in layout however the A/C and Lighting was malfunctioning all the time due to faulty sensors. Couldn't fix so moved to another suite next day but lost the pool view and found the Suite not cleaned and ready and A/C still had some issues so I think the system needs to be checked all over. Couldn't bother to move again. Should've been compensated for the high price paid.

The pool and its cabanas were great, but dining and service there is very poor.I booked a Premium Suite which was nice in layout however the A/C and Lighting was malfunctioning all the time due to faulty sensors. Couldn't fix so moved to another suite next day but lost the pool view and found the Suite not cleaned and ready and A/C still had some issues so I think the system needs to be checked all over. Couldn't bother to move again. Should've been compensated for the high price paid.

Excelent hotel

this is a great hotel. The facility and the breakfasts are top notch, but it's the staff that makes the hotel really great. So many helpful, caring people on staff...from different countries. I'd stay at Royal M again in a heartbeat if I were going to be in the area.

The breakfast was that of a premier Inn... But I think it's a middle Eastern thing. We have cockroaches joining us for breakfast this morning... Completely went off my food when we saw that. The staff took some time to get into action to get the cockroach removed. We was then asked to join for the brunch in compensation, and I said no thanks not if it's prepared in the same kitchen as breakfast They just seem to want to keep us quiet about it

The breakfast was that of a premier Inn... But I think it's a middle Eastern thing. We have cockroaches joining us for breakfast this morning... Completely went off my food when we saw that.The staff took some time to get into action to get the cockroach removed.We was then asked to join for the brunch in compensation, and I said no thanks not if it's prepared in the same kitchen as breakfastThey just seem to want to keep us quiet about it

It was beyond impeccable from the views to the service! Very clean and quite, the bed was very comfortable and rooms are spacious. I would definitely stay here again! The a le carte restaurant in the hotel was also really good.

Great hotel and rooms.