Rooms poor

Excellent hotel

Fourth stay at hotel. Facilities good, good choice of food and attentive staff. However, bedrooms are looking very tired and in need of refurbishment. The hotel claims to be adult only. There were several children present and not that made any difference. However, the claim should but be made.

Great hotel, well placed for Las Americas and Adeje. Was not Adults only though. Contacted Hotels.com who informed me it was Adults only in November! I was there in late August early September.

Great staff, very helpful and friendly. Clean rooms. The pool is nice but don´t put your head too much underwater since it could be cleaner.

This was my first time staying at the Ole Tropical. Overall I would say the hotel a nice place to stay. It is a little on the pricey side if you are staying as a single person, as there are no single rooms available. It is dissapointing that if you do not have all inclusive then you have to rent a kettle and locker which is ridiculous in this day and age. If you like your sleep then I would advise not to stay here , walls are extremely thin and you can hear the neighbouring guests whole conversations including alarms clocks going off. So much so it sounds like they are in the room with you. So don’t expect to get much sleep. Breakfast is good with a wide variety of options and the staff are friendly. So it is sad to rate the hotel down for the bits mentioned above but otherwise a nice place to stay.

Great location, great service, clean and tidy. Would stop there again.

Centrally located, pleasant staff, great breakfast with huge buffet options. Great rooms, well recommended

The hotel was very nice and very clean. The staff were friendly and we found the whole trip great value for money. The only downside was that we were in an area very much directed toward a younger age

The hotel had friendly staff and our room had a nice view from the balcony. We had to pay additionally to use the safe which was a small surprise. Otherwise, we can’t complain!

A truly amazing hotel. Lovely friendly staff, beautiful food and the hotel was very clean. A perfect stay for me and my wife. Will be returning very shortly. Thank you very much for my lovely stay. Lee

The staff was very friendly. There were many options of ranges for all inclusive to suit anyone. We did not like the location. IT was not handy for the beach or restaurants or the night life. The hotel was clean. The food was always very good.. although the selection did not vary much and the signs on the dishes were not always there or correct. What we did not like was that the hotel was very noisy. The rolling carts in the halls of the staff first thing in the morning. The loud music from 9-11 pm every night. It was not very appropriate for our travelling plans which were less about the nightlife. WE like out balcony and the semi view of the ocean, but right across the street was a dirt pile which had a homeless person living there and the police showed up there twice.

Hotel was fantastic and staff excellent would highly recommend

Stayed here for a week in Sept - on arrival staff offered a complimentary glass of sparkling wine and were very welcoming. We were given a free upgrade on our room which was a great start. The hotel is very clean - several staff cleaning every morning in communal areas and rooms cleaned daily. In terms of negatives - the wifi isn’t great and only worked in certain areas of our room so I found myself standing by the door for a signal and my phone often cut back to 4G. You can also only link 2 devices per room so if you have a phone each, you can’t then link up a tablet for example without completely disconnecting another device - quite frustrating. Sun beds were really in need of an upgrade - very uncomfortable and not great if you’re seeking a relaxing week in the sun. We only had breakfast on our deal and it was fine - good selection daily. Location is fine for people who want to be near “Veronica’s” area - 20 mins walk to the fountiains area or to Costa Adeje. Overall a decent stay but definitely room for improvement.

4 stars

Great value for the money. The staff is great and very welcoming. The food is amazing! Definitely worth it. We had a very fun time in the pool! A lot of activities. Will stay here again when back to the area.

Really enjoyed our 7 night stay here. Very nice staff, room cleaned daily. Good choice of food at the restaurant. Would stay here again.

I absolutely love this place, so much I went 2 months in a row! The staff are so lovely and friendly it definitely makes such a difference to the stay. There were some larger groups that were during this stay but didn't impact too much. Lovely clean hotel, good food, not overly for children though

Was told check in would be at 2pm but once we arrived at the property they said it is 3pm. After waiting an extra hour we were disappointed to see that the rooms weren’t even cleaned properly. The room is situated inside the reception opposite the hotels main toilets and adjacent to the cleaning cupboards/luggage storage which meant constant loud noise throughout the day and night. Do not be fooled by the basic room looking the exact same as the premium room as you will be placed on the ground floor near the main toilets.

Lovely clean hotel. Great pool and sunbathing area, always sun beds available. The entertainment team are great, happy smiley people, but not pushy. lots of activities throughout the day. Breakfast has a superb collection. Only a minor downside was the selection of drinks available in the bar. I will certainly stay at this hotel.

Terrible. Very noisy. 11:30 p.m. we can still heard the music downstairs. 4 o'clock a.m. some people come back, we heard everything they talked. 7 a.m. some people go to eat the breakfast, very noisy. Very very very noisy. Not welcome staff for reception. Except the restaurant is ok, the staff ins the restaurant is good.

Loved our stay at this hotel. Let us check in early, reception staff really helpful. Bar staff amazing, animation team great. Room really clean and beds comfortable. Only down side in the rooms were the air con is controlled by reception so set at 21 if it’s too warm you have to ask them to change the setting and then when too cold you can’t change in the room Pool perfect and you can hire towels Central location, good Irish bar down the road on the way to the strip and the strip is just a short walk away Breakfast lovely, especially the fresh omelettes, lunch and dinner always a variety of choice I’ve cream machine with cones, tubs and sauce also which would be a hit for children Not many children at this hotel when we went mind but it was April so not in peak season yet so there were only about 3 children we spotted I would take our daughter however but this was a short weekend anniversary break me and my husband Def return to the hotel with it being a great all round hotel

Nice hotel however these rooms are not sound proof I heard absolutely everything from my room. Felt like every sound made was in my room, not sound proof at all so got a very very poor sleep constantly getting woken up from people shouting, music playing etc

The Olé ticks all the boxes 👍

Booked a room with a double bed - got two singles- rock solid mattress - , I asked for an exchange , I got a mattress topper . The room was bright and spacious , with plenty of wardrobe space . The bathroom on the other hand was a joke . What a ridiculous design ! So much stuff crammed into such a small space it is totally inoperable !!!! Deliveries to the hotel start around 05.30am and as there is only one way in and out all you get the the reversing beeps of the lorries .!!! Shame as the staff were very good and very attentive

Customer service could be better as at times didn't find reception staff approachable. The breakfast was decent and we did get our room changed when wifi didn't work which we appreciate. The pool wasn't heated so didn't use that. Location is good but on a hill.

Food was disgusting we were all inclusive couldn’t keep off the toilet I was served uncooked pork chop Eggs off a grill burnt and congealed I would never return the AI drinks were very poor as well I was lucky I never ate the pork or I would of been in hospital I told different staff about the pork and they said I’ll stick it back on the grill no apology or anything

Food was disgusting we were all inclusive couldn’t keep off the toilet I was served uncooked pork chop Eggs off a grill burnt and congealed I would never return the AI drinks were very poor as well I was lucky I never ate the pork or I would of been in hospital I told different staff about the pork and they said I’ll stick it back on the grill no apology or anything

The hotel was so beautiful and the people were so friendly. Would definitely stay again on a next visit to Tenerife!

Could not be more helpful during the ahut down and helped no end

Animation team are amazing so friendly and helpful

Occasional sewerage smell in mornings apparently from local waterworks but not so much that it would be problematic. Great spacious balcony with loungers and table and chairs