Elevators not always working properly.

Elevators not always working properly.

I had excellent service at all times and the staff were always helpful and friendly

I had excellent service at all times and the staff were always helpful and friendly

Near to airport But hotel is old need renouvation Payment by expedia not recived by hotel may due no good comunication

Near to airport But hotel is old need renouvation Payment by expedia not recived by hotel may due no good comunication

Convinient location and good service for the price

Convinient location and good service for the price

it is a run down hotel - African 3*, most staff is friendly but incompetent, rooms are clean, but in terrible conditions

it is a run down hotel - African 3*, most staff is friendly but incompetent, rooms are clean, but in terrible conditions

Clean room and very friendly staff. Nice to have pool and gym. Breakfast is good value. Internet was fast. Location is very good. However the state of disrepair of the rooms was disappointing (balcony doors would not lock in two Different rooms, the safes did not work in either room, and the television reception was barely useable). Overall I would stay here again if the price was below that of neighboring hotels which offer better amenities and nicer lobby environments.

Clean room and very friendly staff. Nice to have pool and gym. Breakfast is good value. Internet was fast. Location is very good. However the state of disrepair of the rooms was disappointing (balcony doors would not lock in two Different rooms, the safes did not work in either room, and the television reception was barely useable). Overall I would stay here again if the price was below that of neighboring hotels which offer better amenities and nicer lobby environments.

Was quick but nice

Was quick but nice

Først stay at Intercontinental Addis Ababa. Nice lobby and rooftop pool. But very worn and torn room and bathroom at 3rd floor. Not a 5star level at all. The electricity at the gym were not present, which affected the use of threadmill, stepmachines etc., and the hotel didnt have any generator backup. Again not a 5star lever.

Først stay at Intercontinental Addis Ababa. Nice lobby and rooftop pool. But very worn and torn room and bathroom at 3rd floor. Not a 5star level at all. The electricity at the gym were not present, which affected the use of threadmill, stepmachines etc., and the hotel didnt have any generator backup. Again not a 5star lever.

The problem is rather the government, or say the management of the society. There are so many strange regulations in that country, but not so much effort to raise the level of service and cleanness

The problem is rather the government, or say the management of the society. There are so many strange regulations in that country, but not so much effort to raise the level of service and cleanness

We booked the hotel, thinking it was a part of the Intercontinental Hotel chain. It is not. While the lobby looked fairly nice, the room was very worn out, the restaurant didn't have many things on the menu, and it was an overall disappointment to what we expected.

We booked the hotel, thinking it was a part of the Intercontinental Hotel chain. It is not. While the lobby looked fairly nice, the room was very worn out, the restaurant didn't have many things on the menu, and it was an overall disappointment to what we expected.

This was a horrific hotel. After arriving at 11:30pm, I arrived with a group and they told us that they had overbooked the hotel and had to bus us somewhere else. There was no choice in this and no warning. They bused us to an even worse hotel that didn't feel safe and was less quality that what we had paid for. The hotel is horribly mismanaged and touts itself as a 5 star hotel. Then they had a problem with the booking when I tried to check out. I had already paid but they had no record of me paying. I had to argue with reception for 45 minutes for them to finally realize that I had paid and check me out. The hotel rooms were dirty, the wifi never worked, the food made most of my colleagues sick, but the worst part was being forced to stay in a hotel that was even worse and not receiving any compensation. I would not recommend this hotel if you want a reliable room. Also, it is NOT part of the intercontinental chain.

This was a horrific hotel. After arriving at 11:30pm, I arrived with a group and they told us that they had overbooked the hotel and had to bus us somewhere else. There was no choice in this and no warning. They bused us to an even worse hotel that didn't feel safe and was less quality that what we had paid for. The hotel is horribly mismanaged and touts itself as a 5 star hotel. Then they had a problem with the booking when I tried to check out. I had already paid but they had no record of me paying. I had to argue with reception for 45 minutes for them to finally realize that I had paid and check me out. The hotel rooms were dirty, the wifi never worked, the food made most of my colleagues sick, but the worst part was being forced to stay in a hotel that was even worse and not receiving any compensation. I would not recommend this hotel if you want a reliable room. Also, it is NOT part of the intercontinental chain.

Overall the stay was good, the bed was very hard which was not a good night’s sleep. But the breakfast buffet was great, service was great, good WiFi which is always hard to find in Ethiopia.

Overall the stay was good, the bed was very hard which was not a good night’s sleep. But the breakfast buffet was great, service was great, good WiFi which is always hard to find in Ethiopia.

The service is one of the worst I have experienced in recent time, it took the front desk staff over one hour thirty minutes to confirm my booking and assign a room to me. I ordered for food, it too over 2 hours after several reminders for the food to be brought to my room and another 1hr for the waiter to bring the bill for me to sign, banging my door when I had already slept with my experience in Adis ababa I do not think I will ever stay in any intercontinental hotel again.

The service is one of the worst I have experienced in recent time, it took the front desk staff over one hour thirty minutes to confirm my booking and assign a room to me. I ordered for food, it too over 2 hours after several reminders for the food to be brought to my room and another 1hr for the waiter to bring the bill for me to sign, banging my door when I had already slept with my experience in Adis ababa I do not think I will ever stay in any intercontinental hotel again.

The stay was awesome. Comfortable hotel and good food. General manager took time to introduce himself and offer to help if we needed any assistance.

The stay was awesome. Comfortable hotel and good food. General manager took time to introduce himself and offer to help if we needed any assistance.

The WI-FI connexion was not operational during the night. It w&as fixed by the IT person the following morning

The WI-FI connexion was not operational during the night. It w&as fixed by the IT person the following morning

1st room was terrible. Couldn't get in with the key card. The manual key they gave me jammed. The door handle fell off and the internet didn't work. The 2nd room I had was much better. Everything worked. Restaurant food was nice. Good friendly staff, though not everything on the menu was available and other times additional items were forgotten. Pool was great and being open to 10pm was a real bonus when you have a busy work schedule. If anything this hotel needs a bit of cash spent to repair some of the tired facilities.

1st room was terrible. Couldn't get in with the key card. The manual key they gave me jammed. The door handle fell off and the internet didn't work. The 2nd room I had was much better. Everything worked. Restaurant food was nice. Good friendly staff, though not everything on the menu was available and other times additional items were forgotten. Pool was great and being open to 10pm was a real bonus when you have a busy work schedule. If anything this hotel needs a bit of cash spent to repair some of the tired facilities.