Everything was perfect . We had a delightful stay .

Excellent location right in the heart of SoHo.

Excellent location right in the heart of SoHo.

I can’t say enough great things about this hotel! If you are looking for an upscale, trendy hotel in a wonderful location, this is your spot. The service is impeccable, from small details like milk and cookies left for our daughter to the concierge returning our call at midnight. The restaurant, grounds and hotel are well taken care of with carefully curative artsy design details. Gorgeous, spacious rooms that make you forget you’re so close to a bustling city. The hotel is nestled away in a quiet corner of a hip area. Very walkable to great restaurants, shopping and entertainment. We felt extremely welcomed with our daughter but my husband and I can’t wait to go back and enjoy an adults trip soon!

I can’t say enough great things about this hotel! If you are looking for an upscale, trendy hotel in a wonderful location, this is your spot. The service is impeccable, from small details like milk and cookies left for our daughter to the concierge returning our call at midnight. The restaurant, grounds and hotel are well taken care of with carefully curative artsy design details. Gorgeous, spacious rooms that make you forget you’re so close to a bustling city. The hotel is nestled away in a quiet corner of a hip area. Very walkable to great restaurants, shopping and entertainment. We felt extremely welcomed with our daughter but my husband and I can’t wait to go back and enjoy an adults trip soon!

Generally an awesome hotel delivering an awesome experience and consistent with other firmdale hotels. I was disappointed in concierge directing me to the web when I was trying to organise a last minute day trip to Oxford. Felt they could have done more to make it happen. Ended up having to book a Avis car myself with no assistance from hotel staff.

Generally an awesome hotel delivering an awesome experience and consistent with other firmdale hotels. I was disappointed in concierge directing me to the web when I was trying to organise a last minute day trip to Oxford. Felt they could have done more to make it happen. Ended up having to book a Avis car myself with no assistance from hotel staff.

A super central hotel, beautifully decorated with attentive service. Book it!

A super central hotel, beautifully decorated with attentive service. Book it!

Best place to stay

Best place to stay

Hands down the best hotel I’ve ever stayed in! Friendly staff, great restaurant/room service, quiet rooms and super comfortable. I will be back!

Hands down the best hotel I’ve ever stayed in! Friendly staff, great restaurant/room service, quiet rooms and super comfortable. I will be back!

Well positioned as a perfect off Soho/Piccadilly retreat: quiet, luxurious, well appointed in every way haven in the midst of all the action.

Well positioned as a perfect off Soho/Piccadilly retreat: quiet, luxurious, well appointed in every way haven in the midst of all the action.

Wonderful room. Beautiful hotel.

Wonderful room. Beautiful hotel.

Fantastic

Fantastic

HY is simply amazing - great helpful service, best breakfast, convenient location, creative and beautiful decor and artwork! Can't say enough how much we love and appreciate Kit Kemp!

HY is simply amazing - great helpful service, best breakfast, convenient location, creative and beautiful decor and artwork! Can't say enough how much we love and appreciate Kit Kemp!

Amazing stay from start to finish. I was there for three nights to celebrate my birthday and also the 90th birthday of my Great Aunt. All the family met up over the weekend and the staff were so helpful and friendly to us all. They made a real fuss of my Aunt and she loved everything about her room and all the public rooms in the hotel. Very busy bar and restaurant but there was always a room to sit in if you wanted a bit of quiet. Honesty bars a great idea in the library and drawing room but you could also call for service. Large and luxurious room I really did not want to leave.

Amazing stay from start to finish. I was there for three nights to celebrate my birthday and also the 90th birthday of my Great Aunt. All the family met up over the weekend and the staff were so helpful and friendly to us all. They made a real fuss of my Aunt and she loved everything about her room and all the public rooms in the hotel. Very busy bar and restaurant but there was always a room to sit in if you wanted a bit of quiet. Honesty bars a great idea in the library and drawing room but you could also call for service. Large and luxurious room I really did not want to leave.

All I have to say is WOW! This is by far and away one of the absolute BEST hotel stays I have ever had! First, the hotel is BEAUTIFUL. The decor is stunningly perfected and so incredibly creative. The cleanliness of the hotel is so on point its mind-blowing. Not a scratch, a dent, a stain... NOTHING takes away from its esthetic. That's the other thing... it smells like you are stepping into a spa. The scent of the hotel is so delicious. The staff is friendly, helpful and I would like to be any of their friends! Room service is was on point, quick and yummy! Also, the coffee drinks at the hotel are sooooo good and come to you looking so beautiful you can't help but want to take a pic for the gram. I'm so picky and grossed out when it comes to hotels but I can tell you with certainty... this place is without a doubt THE BEST! I now only want to stay at Firmdale hotels!!!!

All I have to say is WOW! This is by far and away one of the absolute BEST hotel stays I have ever had! First, the hotel is BEAUTIFUL. The decor is stunningly perfected and so incredibly creative. The cleanliness of the hotel is so on point its mind-blowing. Not a scratch, a dent, a stain... NOTHING takes away from its esthetic. That's the other thing... it smells like you are stepping into a spa. The scent of the hotel is so delicious. The staff is friendly, helpful and I would like to be any of their friends! Room service is was on point, quick and yummy! Also, the coffee drinks at the hotel are sooooo good and come to you looking so beautiful you can't help but want to take a pic for the gram. I'm so picky and grossed out when it comes to hotels but I can tell you with certainty... this place is without a doubt THE BEST! I now only want to stay at Firmdale hotels!!!!

Excellent location, helpful, friendly staff, spotless and fresh throughout, a refreshing change to some ‘so-called’ top hotels...

Excellent location, helpful, friendly staff, spotless and fresh throughout, a refreshing change to some ‘so-called’ top hotels...

Amazing hotel, must be the best we have ever stayed in as a family. Kit Kemp design themes and decorations live up to all the reviews from reception to the rooms to the bar areas. Service is excellent.

Amazing hotel, must be the best we have ever stayed in as a family. Kit Kemp design themes and decorations live up to all the reviews from reception to the rooms to the bar areas. Service is excellent.

This hotel, staff, location, food and service has to bed one off the best in London. Chilled and yet super efficient we loved its quirky charm. The interiors are to dye for! Expensive but worth every penny. The best experience for my husbands birthday which they made very special.

A great hotel. The location could not be better, close to theaters, museums, good restaurants, etc. very nice staff, eager to please. Sumptuous breakfast menu. Two glitches during our stay: although I already paid thru Expedia I was charged full price again at arrival. There was a persistent fire alarm at 8 am Sunday morning.

This is a great hotel. Nice service that’s not pretension.