Tout

Il peuvent plus nettoyer les pommeau de douche

Confort, propreté, décoration, équipements parfaits

Service restauration inégal et prix des boissons un peu élevé

L emplacement est juste parfait! L hôtel est très beau et bien tenu Nous avons particulièrement adoré la piscine intérieure qui réserve des surprises et la suite très confortable et agréable. Le personnel est tres accueillant et au petit soin. Merci encore

RAS

Great breakfast, big space rooms, great cosmetic- as before covid times

That’s my third time in this hotel, the other 2 were much better with more hearty welcome, no welcome wine anymore, no “happy birthday” card or any other recognition.

Great spacious room, incredible bathroom 2 hand basins, separate toilet and bidet.Very comfortable bed.Lovely lounges downstairs and great pool area too cold to use.Breakfast very good although no card menu all precooked.Good safe storage of ebikes

Main gripe I was woken in the night by sound of dripping water.The roof hatch had water dripping out of it I was too tired to do anything except put towels there.We had just finished a month cycling and had flights back to Australia ahead of us.So sorry when you've lost sleep is not quite enough.

We didn’t use the pool but when it came to the breakfast it was delicious with many things to choose from. When it came to our room was perfect but the AC wasn’t working correctly.

How warm it was in my room and also in the halls of the hotel.

Everything was perfect, staff were super nice, we loved every moment ❤️

it's lovely. Had parking. Wonderful breakfast. comfortable bed.

We were placed in a street level room which made me uncomfortable so I asked for a room on an upper floor they were really not willing and eventually gave us a smaller room but charged us more. I was disappointed by that lack of solicitousness.

The location is very good. The bed was comfortable and the shower had good pressure.

We expected better quality for 5 stars hotel. Even breakfast was very poor, scrambled eggs were tasteless. The pool area and pool need good cleaning, outside chairs are so uncomfortable. Many things need to be updated. It is very expensive for what it is.

Staff were amazing, building was amazing, location was amazing. We cant wait to be back, will always be a super special place to us 😀

The food, the staff, the service and location was great

I had to change room after the first night because my one had ants, the second one the shower was slightly clogged and the wc had a lot of humidity degradation on the walls. Also, if you stay in the ground floor it’s basically as if you were in a bunker, very limited natural light.

Beautifully restored building. Very quiet and peaceful hotel, with super comfortable room/bed and modern, clean bathroom. Easy to get in and out of downtown Lisbon by many methods and an easy stroll down to the river and a number of monuments, or into Belem with museums etc. Staff super helpful.

No complaints at all.

Breakfast staff were excellent very helpful and knowledgeable

Breakfast best ever experienced.

Nothing

Staff,food,parking,location excelente. Shower love it,all separeted.

Cleaning times by 5 pm time people arrive it is wrong,.

Comfortable, good location, clean and friendly staff.

Breakfast choices repetitive every day, gym is poor.

The hotel is very pompous and the staff is extremely nice and polite. Definitely a 5 star experience from the staff.

Pool and spa area closed too early. Could barely enjoy the facilities after working hours. Also lunch took some time to be served when there was no one else at the restaurant.

Facilities and the area are great.

Some things were broken (light switch, hand mirror) and the WiFi still not good (we've been a few times last year).

at the reception the worker didn’t speak any Portuguese whatsoever, and even in English he was truly struggling. the room was absolutely dirty as you can see in the pictures here attached. also in the toilet the ceiling was full of mud and water infiltrations. it is also unacceptable that in a 5 star hotel the bath towels are completely broken. there was no conditioner for the hair and the breakfast was as poor as it could be, besides the clear lack of quality of the products served.