All staff is friendly. I mistakenly booked a smoking room instead of a non-smoking so the smell of cigarette smoke still lingers in our room on day 1. Unfortunately, all non-smoking rooms have been booked so the hotel was not able to grant our request to transfer to a different room but I am glad that they have a machine to filter the air and it really helped with the smell. What I like about the hotel is that they clean the room every day. I love the bed, it's comfy. Towels and Robes smell nice and clean. The location is great. It's really quiet in the room at night. It's also child friendly and my 3-year-old daughter calls the hotel "our HAPPY hotel" because of the smiley logo. haha. The heater in the room works perfectly too. Overall we really enjoyed our stay. We will definitely come back and recommend this hotel to others.

The room doesn't have a closet but it's understandable because hotel rooms in Japan are small. This room is actually bigger than the one we booked in Tokyo so it's totally fine. We just placed our luggage under the bed :D

Location is good. Breakfast not that much

the choices of breakfast need to add more :)

very friendly and helpful staff

staff and location

the staff was very nice

the facilities, cleanliness

Staffs are all polite and respectful. In my opinion,the bed could be more comfortable... The breakfast was very good 😋

There are no free parking space,they recommend a parking lot not nearby that will cost you 1,200¥.

Its location. The bed was comfortable.

The room wasn’t very clean and the overall vibe of the hotel was creepy.

Nice place and very accessible.

Nice at all. Best price for the best facility 👍

I dunno how to access the movie