The front desk personnel were great! Great stay. Thank you.

The Staff is Something I’ve never experienced before in My 15 years of traveling for Business. The Hotel in a Season where it’s cooler outside, kept their Facilities very cold, the room where we met for Conference felt like they Put the air on Antarctica, so unreal. From the moment I checked in I was treated like I was illiterate. Several times I in every nice way possible tried to explain I had a reservation through Hotels.com, in a very Short Snappy way, The Front desk Attendant while on phone said to me, ID Please. I assumed that she only needed that and everything would automatically pulled up. On my last Day of the shenanigans of this Hotel, I wanted to try their breakfast. At time of making my reservation I called this Hotel In October, they were overly nice on phone, explaining everything included, and stated a Breakfast voucher was. I guess somewhere along my 3 night stay that changed, so on Monday I decided to ask about after I watched 2 of my colleagues get one, once again very not informative, A different staff member says it’s $24, now I’m confused. And they did not explain at all. The last straw was I asked will I still get my One Key Cash rewards, the staff stated, I don’t know what that is and of course left my question unanswered. I was so ready to leave this establishment, I didn’t even bother to use their Shuttle to airport, I ordered A Lyft!!! Getting away from there quickly as possible. Never again, and Neither will my Future Clients or Colleagues as well.

Great experience

It was clean and quiet. Service was great, food delicious

No bath towels. Toilet should have been in a kindergarten bathroom.no info in room on hotel. Front desk said there was a hash tag on key card to give you menu for room service but there was no hash tag on my card. No soap in bathroom.Bed so hard it was like lying on concrete.

The hotel is nice. It’s a great location for taking a rental car back.

Decent airport hotel. Room is large. WiFi works. Shower ok. But the hotel shows signs of wear. Surroundings are not something to tell about. Just a junction with nothing to do around. Offers breakfast and a bar for guests. Noise from nearby DFW noticeable but reasonable.

Stayed here before will stay here again when flying out of DFW. Clean comfortable room, nice restaurant and bar not to mention several nice restaurants nearby. The best part is the free shuttle to and from the airport along with free parking.