The hotel is kind of next to the airport:) I was really worried when we arrived early morning with loud music welcoming us, but our room was quiet. Sonia at the restaurant was lovely, we enjoyed her sense of humour and she really looked out for us, as we tend to hang out by the pool and she arranges our drinks and food beautifully. The hotel is a bit far far from the city but everyone were friendly and helpful.

Nice hotel

Aircondition was not working, thus making it a warm night

Very comfortable hotel close to the airport.

We booked this stay very last minute but were so impressed and pleased with the outcome! The staff were helpful and friendly. Our favorite part of the stay was our spa treatment. We had heavenly massages in a clean, relaxing environment. The prices were very reasonable! Overall, we enjoyed our stay and hope to return again!

The door access card was not working became there was problem in their device and i complainant 3 time they just send the person to open door and next time i was facing same issue Each time i was waiting some one come and open the door 30-40 min each time

comfortable,

I stayed here for 2 nights after a 2 week trip and needed something comfortable and close to the airport. This place was perfect! The cookies and baklava bites were a nice treat upon check in. We loved the property and the room! Lots of room with a comfortable bed. The bathroom had a bathtub but we didn't have time to try it out. We had dinner downstairs at the restaurant, Straits, and ate outside which was nice. We also ate the next morning at the buffet which was fun with lots of options. We grabbed a snack at the Sports Bar which is right off of the hotel but not affiliated with was good. Finally, we ordered room service before our flights which was perfect because it was 24 hours. Overall, I wish we could have stayed longer.

Hotel building and room were fine. However, several things were not working and we were unable to get them fixed.

The bathroom was not very clean, the sink seemed like it was clogged. Water was very slow to go down, plus there were white stains on the couch.

The location relative to the airport is good and the hotel is functional. rooms are spacious. Spa is good and breakfast room good. I didn't use but I suspect meeting rooms are good. The swimming pool is mainly in the shade and so relax time outdoor in sunshine is limited. Overall, a functional hotel near airport and good for meetings rather than a tourist type hotel.

Good stay overall. Staff very friendly. Especially Paolo in the breakfast buffet and very attentive. Good services and convenient access to Muscat and wider areas. Some service was a little slow such as receiving batteries for the remote and a new pillow. But otherwise okay.

Breakfast is excellent!! But expensive.

Excellent

Room is good, good ambiance. They took nearly an hour send my bags after check in. Otherwise the stay was pleasant

It was a nice reception and great service

The Grand Hormuz is a great hotel and a great place to stay in Muscat. It is close to the airport. The staff is friendly and helpful.

just great : sober luxury!

Clean, friendly staff, great food

An excellent hotel ,the receptionists are so friendly and helpful especially Saba .very clean and quite place to stay in .

The staff who are Omani and light skinned (non-African) racist with this. We are brown skinned travelers from the USA with educated professional background. There was a young Omani girl who Che led us in and gave us a dirty room, and the room was located of all the places next to other brown skinned Asian guests. This is quite unfortunate and shows a lack of training by management. There were rude to us on the phone when asking for simple things. Would also shut off our acres card when accessing the pool, we would be wet drenched after using the pool shivering cold as we couldn’t access our room. This was a local light skinned non African Omani guy working there. The cleaning staff and their Asian and African Omani bosses were very accommodating, made the room much better and even offered us an upgrade. For an global company, this sort of raced based behavior is really shameful and I hope all American and European readers of this post along with Expedia will strongly hold them liable!

The hotel is convenient to the airport. The pool area was very nice. Front desk was fine - the first room was overlooking the parking lot, despite upgrading to pool view. The room was changed once the front desk was informed. Some areas smell heavily of cigarette smoke and the room had some water damage in the walls. The room was quiet, which was nice.

The room was large and spacious with a soft bed. The bathroom was large with both a tub and shower. My flight was too early for the included breakfast but the hotel accommodated me by having an early room service with anything I wanted. Lovely. The spa and gym were both well equipped and I enjoyed a lovely massage. It is cheaper to take a taxi than arrange for their transportation. The hotel is only 10 minutes by taxi at 7 OMR.

Close to the aiport. Clean facilities and great customer service.

Hotel is attractive and convenient to airport; room very comfortable; nice size; linens excellent. Only problem: drain in shower didn't drain well, so shower backed up and overspilled into bathroom (big flood). The regular maintenance should have known about this, as I cannot have been the first person to experience this. Otherwise, the one-night stay was very good.

A very nice place to stay. Really comfortable and the staff were very friendly and helpful. Highly recommend to anyone looking for a relaxing time. The only downside was I had to ring the reception multiple times to get my room cleaned. Usually in every other hotel I stayed in they would do a daily clean but this was unusual I had to call multiple times and still came back to a untidy room. Then I would ring again and they would say yeah we’ll get someone to clean it, and still no one cleaned it 🤔. Very annoying especially after a day out you want to come back to a clean room not an untidy one. So that was the only negative service was just ok

A very nice place to stay. Really comfortable and the staff were very friendly and helpful. Highly recommend to anyone looking for a relaxing time. The only downside was I had to ring the reception multiple times to get my room cleaned. Usually in every other hotel I stayed in they would do a daily clean but this was unusual I had to call multiple times and still came back to a untidy room. Then I would ring again and they would say yeah we’ll get someone to clean it, and still no one cleaned it . Very annoying especially after a day out you want to come back to a clean room not an untidy one. So that was the only negative service was just ok

It was a very bad experience at this horrible hotel i will not even recommend it to anyone and this is not a 5 star hotel , its 1 star hotel. We stayed for two nights and they didn't clean the room for two nights however we informed them several times to come and clean the room, and they claim because the hotel is fully occupied they couldn't be able to come and clean. It doesn't even worth the amount that we paid. We booked for three adults and everyday we should call the house keeping to provide us with three towels, two extra cups , extra slippers …. Etc. even the house keeping staff and not friendly at all.

It was a very bad experience at this horrible hotel i will not even recommend it to anyone and this is not a 5 star hotel , its 1 star hotel. We stayed for two nights and they didn't clean the room for two nights however we informed them several times to come and clean the room, and they claim because the hotel is fully occupied they couldn't be able to come and clean. It doesn't even worth the amount that we paid. We booked for three adults and everyday we should call the house keeping to provide us with three towels, two extra cups , extra slippers …. Etc. even the house keeping staff and not friendly at all.

It’s a nice place and I would happily stay there again.

It’s a nice place and I would happily stay there again.

We loved the hotel. The staff were all great and the young reception staff were particularly nice and helpful. Will definitely go again and recommend to others.