Hotel is well located and the staff is super caring. Room was ok … the only downside is the absence of the socket to charge the phone by the bed

Hotel location is Great! Room size is enough big even for 2 adults and 2 small children.

We stayed in the Marvellous suite with balcony. The room was more of a junior suite than a suite (one room with nice sitting area vs two separate rooms), and the “balcony” turned out to be a lovely private terrace. We will definitely book again. The breakfast dining room is pretty, like a small restaurant. We enjoyed the included breakfast. Hotel Marvellous doesn’t offer an enormous spread, but you get everything you need like fresh cut fruit, eggs and crepes to order, western options, and Vietnamese foods like pho and dumplings. The front desk was very helpful. Andrew explained Hanoi’s district one when we arrived - how to get around, what to visit, night market hours, and where to buy great coffee (like right across the street). I am so going to miss delicious afternoon Vietnamese coffee when I return home! The front desk also helped us book our transport to Halong Bay as we were having trouble reaching our cruise company. Cons: the air conditioning is comfortable enough but doesn’t get cold if that’s your preference. One small improvement Hotel Marvellous might consider is to move away from little plastic shampoos to refillable pumps. Great staff, nice lobby and room, and reasonable price. Hotel Marvellous is an oasis to return to after battling the noise and bustle of Hanoi. We highly recommend.

I had the pleasure of staying at Marvellous Hotel and Spa in Hanoi Old Quarter, and it was an exceptional experience. The staff's genuine care was evident from the start—they offered fantastic recommendations for dining and activities, held our bags upon early arrival, and even ensured our transportation arrangements were in order. Upon returning from a trip, we were greeted with rose petals on our bed and a "Home Sweet Home" sign—a truly touching gesture. Overall, Marvellous Hotel exceeded all expectations with its exceptional staff, impeccable service, and unforgettable personal touches. It's the perfect choice for a marvellous stay in Hanoi. Highly recommended!

Staff was very helpful. Great restaurant recommendations - Especially Bat Dan Pho; Nice rooms and spacious balcony on the Balcony Room. Breakfast was good with custom Eggs and Pho options.

Best kindness provided by the staffs of the hotel. Great taste of pho served in the morning, and other foods also nice. Good location of the hotel, which is center of famous places in Hanoi. I've been here 2nd time.

Service was excellent. The staff were very personable and genuine.

Pros: -good location for everything -friendly staff and attentive -good variety of breakfast. -quiet for good sleep Con: -Lack of hot water for shower -the dark theme, a little dark in the room and the hallway

The place is central but very small and old, picture may be misleading

Great place to stay, staff were very attentive and went out of their way to accommodate us.

The personnel at Marvellous hotel was very kind, friendly, professional and flexible. The room are spaciuos noise free and clean. The brreakfast has plenty to choose from. Wonderful location!

Great staff! We will stay there again when we are next in Hanoi.

After a long international flight I arrived at the hotel well before the check in time. When I requested an early check in they promptly had a room ready for me. This level of assistance and attention would be an initial indication of the fine service this hotel offers it's guests. I would like to specifically offer recognition to the reception staff, the restaurant staff as well as housekeeping staff. Across the board this hotel offered exemplary service and conveyed a genuine interest in helping guests have a really memorable stay in the Old Quarter. One of my very best experiences at a hotel. Would whole heartedly recommend this property !!

Nothing

It was marvellous!

A good hotel. Great value and lovely people. Lan, Jake, Daniel all went above and beyond to make our stay a very good experience.

The staff is incredibly friendly and professional- they helped us with suggestions for food, arranging transportation, local customs etc. The room was very spacious and comfy. Highly recommend and would love to go back!

Good hospitality and facility

Had character but needed some work. Room was nice and large but needed a little refreshing.

We had a marvelous experience at the Marvellous hotel restaurant and spa. Everyone was so nice and we highly recommend this hotel which lives up to it's name. The room was large, clean and comfortable, the included breakfast was a combination of a delicious and interesting buffet and made to order dishes, including an amazing vegetarian pho. We also highly recommend the spa, where we had the hot stone massage, the foot spa and facial treatments. All were absolutely marvelous! We will definitely be staying here again on our next trip to Hanoi! Highly recommend!

Our room was quiet, very clean, and comfortable. The staff were exceptional. Very friendly and took time to know us. We booked a lovely tour to Ninh Binh through them as well.

Great location and staff! Comfortable beds and breakfast buffet was delicious. Would recommend 10/10!

The staff were most helpful and attentive even though we stayed for only one night before heading back home. Need help to get some flowers and they directed us to the relevant spots and we got what that we wanted easily after a short walk. The room was very well appointed and fairly large ( family suite with city view) . Breakfast was good and fresh. Thanks to Daniel for the insight on the Vietnamese language and it’s uniqueness.

The first thing that needs mentioning is that the counter staff at Hanoi Marvellous were friendly, always smiling and helpful. They helped me book a transfer to the airport for my family of six and gave good advice on how long it would take to get to the airport, typical traffic situations to watch out for, etc. The two family suites with city view we booked were sufficiently spacious for accommodation around the squeezy Old Quarter area. These rooms were at the front end of the building, thereby offering a large clear glass (double curtained) view of the city below. Best to keep windows close if you don't like the ambient hooting noise characteristic of this part of Hanoi. We enjoyed the breakfast provided at the Marvel Restaurant on the 6th floor. The food options were just nice and of high quality. Not too many varieties of the same food type, so one is not tempted to over eat and also less food wastage. Hotel is also conveniently located, which makes it easy for us to walk out to the good restaurants nearby, gift shops (if you like hand painted pottery, try visiting Tava Handicraft at Hoan Manh Street nearby) and the Vietnam Military History Museum, which we visited on 22 Dec. There were many school children there as it was also the founding day of the Vietnam People's Army. It is an interesting nearby place to visit to get a Vietnamese perspective of the struggles the people endured through the many centuries of war and fight for their independence. I would consider stay

A very nice hotel in a great location with the most wonderful staff. Easily recommend and will stay there again on my next trip to Hanoi.

The rooms are cute and exactly as shown online. Despite the busy (and noisy) streets, the rooms were quiet. The service was amazing and the staff was informative and helpful. The location is within walking distance of many fantastic restaurants and tourist sites.

Good location with friendly and helpful staff. Room is great and comes with all required amenities. Probably will stay again for next coming visits.

At this hotel they are for sure doing something the right way. From the very first contact up until we left, the friendliness, the willingness to assist, the personal touch given in the contact with any staff members, is on par with the very top hotels like St. Regis and similar. Rooms are well kept and comfortable. Beds are soft enough and with high quality linen. This is a place we will return to every time Hanoi is on our travel schedule.

All the staff are fantastic, specially Daniel “the incredible”!

Excellent staffs and the location is in the middle of the city.

It was excellent stay at hanoi mavillous hotel all staff members are very kind and helpful and breakfast restaurant is small but it was more than enough I will be back next time I would also like to thank to Jolie everything was perfect 😀

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