Hanoi Emerald Waters Hotel & Spa
Hôtel à Hanoi
Hôtel 4 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Comprend les essentielsPiscine, Climatisation, Internet/Wi-Fi et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
A propos de ce hôtel
Hanoi Emerald Waters Hotel & Spa
Profitez du confort de la maison et bien plus pendant votre séjour : le Wi-Fi gratuit et une télévision à écran plat, mais également une cafetière et une bouilloire et un minibar sont à votre disposition. Parmi les autres équipements, vous trouverez une laverie, des serviettes, des peignoirs et une bouilloire électrique.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Cheminée
Blanchisserie
Bain à remous ou spa
TV
Carte de Hanoi
Chambres disponibles
Family Quadruple Room
1 Double • 2 Lit simple • 60 m²
Capacité d'accueil 5
+
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Deluxe Double Room
1 Double • 25 m²
Capacité d'accueil 3
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Deluxe Family Room
1 Double • 1 Lit simple • 41 m²
Capacité d'accueil 3
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Honeymoon Suite, City View
1 Lit King Size • 35 m²
Capacité d'accueil 2
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Junior Twin Room
2 Lit simple • 28 m²
Capacité d'accueil 2
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€€€€
Avis
5.0
Zoey, the Manager, was so so nice which made a world of difference when checking in. Convenient location and great French restaurant, Colette Wine Bar, across the street.
5.0
all staff are very hospitable
5.0
The staff were great, professional, and friendly. The room was spacious and clean. Breakfast was a mixed of Asian and western food. This hotel is in the Old Quarter and there are so many restaurants close by. We walked to the lake, train street, and restaurants. One of the staff named Zoey helped us booked tours too. We highly recommend this hotel. We enjoyed our stay.
5.0
Friendly staffs
5.0
staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well
2.5
The staff was wonderful- friendly and helpful. My room was spacious and had a wonderful chaise lounge that I enjoyed using instead of the bed in the morning/evening. The location was perfect- just minutes from Hoan Kiem Lake and easily walkable to other attractions. The only negative was that there was no window to outside, so the room was extremely dark when no lights were on. Overall, though, it was a wonderful stay and I wish I had more time in Hanoi.
2.0
the junior twin room is spacious and comfy and quiet at the back of the hotel.
the family room has a balcony and comfy king bed but bathroom much much smaller than junior twin room, feel cramped. plus quite noisy by the elevator luckily has a sound proofed door which helps a little.
rooms need new wallpapers and paint. drains in shower drain extremely slow. hot water supply is sufficient.
enough choices for breakfast.
walking distance to the famous lake and surrounding attractions.
all staffs work very hard and efficient, very helpful, pleasant and caring. Zoe and Kim offered better price for our extended stay and airport transfer. Zoe assisted us to reserve dinning table. thank you for your hospitality and we enjoyed so much of our stay. would like to come back.
5.0
The staff went above and beyond to help you. The hotel was walking distance to all the major attractions. The breakfast was great as well as the in house tour operator which I booked all my tours with.
5.0
Good
5.0
Lovely hotel and amazing staff.
2.5
The hotel staff were very friendly and made us feel warm and welcome. They are very happy to provide travel shopping and food advice.
The breakfast is rich in variety and great value for money.
5.0
Had the best stay, room was excellent, balcony was massive, breakfast was excellent, staff were so helpful especially the 2 ladies at the reception, they were so happy & friendly, will definitely be back, thank you so much for making Hanoi perfect
3.0
Room need a refresher. Looks dated. Wifi connection in room 401 was bad. Breakfast was not worth the time and calories.
2.5
Impeccable service by all staff, special thanks to front desk Bonie and Zoey for making this a memorable stay.
Good breakfast spread with Real fruit juice (not packaged) and again their wait staff was efficient in all services.
Room was spacious and beds were comfy, many international channels on TV, bathroom was clean and provided clean towels.
Every attraction / night market / eateries were within walking distance.
We spent 4 nights here.
Highly recommended to stay!
2.0
Very friendly and helpful staff, especially Ms Zoey who gave us many good suggestions.
One thing that really need improvement, room soundproofing.
Overall good stay 😊
Location is very strategic, away from the busy street.
5.0
The staff here at this hotel are so welcoming and friendly! It was my husband’s birthday when we checked in and they surprised him with a special birthday cake. The room was spacious and comfortable. The hotel location was very convenient to the night market and other local delicious restaurants. Breakfast was included and consisted of fresh fruit, cereal, omelette station, local Vietnamese dishes, pastries, pho, and fresh juice, coffee, and tea. We highly recommend this hotel!
2.5
We appreciated kind welcome. They upgraded our room. Room was large and comfortable.
5.0
Wonderful location and staff 😊
5.0
Wonderful staff attentive to details & dedicated to customer service; great location in middle of “Old downtown”.
Strongly recommend this hotel for location, staff professionalism & service!
5.0
Hanoi emerald waters hotel is an lovely boutique hotel. Room is clean with a good air conditioner. Bed in room is comfortable. I had good night sleep. Good breakfast buffet and made to order Pho noodle soup is delicious. Staffs in hotel is very helpful and courteous. I would recommend this hotel if you want to stay in Hanoi.
3.0
It’s rated 4,5 and it’s clearly at the most a 3,5. I don’t know how in Vietnam most of the cheap hotels are overrated. The room is only clean where your eyes can reach. The rest is very unclean
5.0
You could travel the rest of your life and not find more friendly, and helpful staff - all who are ready to go the extra mile for you. The location is in the heart of all the activity of the Old Hanoi Quarter. An easy walk to cafes, restaurants and shopping. Comfortable beds, a very pleasant breakfast experience. On my next trip, I won't even consider staying anywhere else.
2.0
Staff very kind and smiling. Rooms a bit old. They appear in the pictures in a better shape then they are in real. But OK so far. My room had a blind window with no sunlight entering the room. But for one night was ok.
2.5
The room was so comfortable, great A/C, minimal noise, that we had a great nights sleep. The location ia great and the hotel staff was very friendly. The breakfast is not spectacular but it good enough for a long stay.
1.3
The room was so comfortable, great A/C, minimal noise, that we had a great nights sleep. The location ia great and the hotel staff was very friendly. The breakfast is not spectacular but it good enough for a long stay.
4.0
Very accessible to nearby attractions. the hotel is clean, however the shower head can be improved.
1.0
Great little hotel , Can't say enough about the staff at this hotel . They made are say enjoyable . We will stay there again the next time we are in Hanoi Breakfast was good , rooms were a little out and outdated but very clean and comfortable. I recommend the rooms with a balcony. They add a lot more room and nice place to sit and take in the city below .
2.0
Great little hotel , Can't say enough about the staff at this hotel . They made are say enjoyable . We will stay there again the next time we are in Hanoi Breakfast was good , rooms were a little out and outdated but very clean and comfortable. I recommend the rooms with a balcony. They add a lot more room and nice place to sit and take in the city below .
2.5
We’re staying twice at this hotel it was such a welcoming place. The staff are sincere in their desire to help and welcoming their guests. Reception manager Jasmine is a doll. Anything for a smile from her.
1.3
We’re staying twice at this hotel it was such a welcoming place. The staff are sincere in their desire to help and welcoming their guests. Reception manager Jasmine is a doll. Anything for a smile from her.
2.5
Clean, good location, staff was super friendly and helpful, good breakfast. Great for a couple of nights.
1.0
Our stay was okay however the water in our bathroom had a weird smell. Room 601. It was very difficult to use it to clean your face or even gargle with it. We were force to buy mineral water just to able to do our normal stuff.
1.5
The staff was gracious and very accommodating. We enjoyed the variety of the daily morning breakfast. Our dinner at the Hotel Restaurant (Salmon Run) was excellent.
Lastly our rooms were very nice, comfortable and clean.
Thank you
1.3
The staff was gracious and very accommodating. We enjoyed the variety of the daily morning breakfast. Our dinner at the Hotel Restaurant (Salmon Run) was excellent. Lastly our rooms were very nice, comfortable and clean. Thank you
2.0
good location, kind staff, not bad room condition, but quite expensive for the room.
1.5
Great location and breakfast. The people were so nice!
2.0
Rooms are large with plenty of lighting. Bathrooms have are roomy with good running hot water
2.5
The staff members are really helpful, nice and enthusiastic. The location is very good that it easily accessible to other places like the theatre, restaurants and the lake.
I should praise the male staff who helped us carry our luggage up and down some steps in the front door of the hotel. He also helped us talk to a grab driver who almost refused to drive us with our box of souvenirs. Thank you very much!
2.5
The staff was very helpful in helping us navigate the city streets. The beds were decorated with beautiful flowers and towel art. On the down side, the street noise is noticed in the rooms. Ear plugs are provided.
2.5
The staff was very friendly and accommodating. The location is conveniently located in the old quarters so it was very to walk around to explore.
FAQ
Combien coûte ce hôtel par rapport aux autres à Hanoi ?
Le prix moyen d’une location à Hanoi est de 37 € par nuit. Cette location est 58 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Hanoi Emerald Waters Hotel & Spa. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hanoi Emerald Waters Hotel & Spa comporte une piscine. Bonne baignade !
La location Hanoi Emerald Waters Hotel & Spa accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Hanoi Emerald Waters Hotel & Spa?
Nous avons trouvé 7 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, cheminée et blanchisserie.