The inner patio rooma are really really dark

The property is near the downtown walking area, you dont even need to order a car for meals or drinks. Hotel staff was friendly. Overall it was a clean environment. Would stay again.

Good location, very clean with excellent staff in all areas. Very comfortable bed but no bed side reading lights and no table on one-side of the bed. The pool was closed for maintenance but we were able to use pool in hotel opposite. Staff advised me where to get e sim for my phone as well as info re local area. The breakfast buffet was fantastic, they had great crusty bread and such a tasty Pho, good coffee and loads of options like fruit, yoghurt, bacon, eggs, noodles, pancakes etc. a really great breakfast. We wanted to stay again when back in Hanoi but only had room with no window so we won’t be.

While the room was small and basic, and not sound proof considering we are so close to the lift, we enjoyed our stay as the room was clean, bed was comfortable, staffs were attentive and the in house massage was reasonably priced and pretty good ! Best part is the area is conveniently located with lots of dining options within walking distance. The only concern was the busy street during the day with lots of motorbikes zooming past but that’s part of the local vibe. Wouldnt mind coming back and stay again.

The Light Hotel is EXCELLENT! Great, helpful staff ( "Tony" was especially kind in offering suggestions, showing me the amenities offered by the hotel.) It is very clean and comfortable, and the small rooftop pool was quite refreshing.The buffet breakfast was full of choice and delicious. The bar/lounge was friendly, welcoming, and the " Happy Hour" specials were especially nice. The location, near shops, " Train Street", and other Old Quarter sites makes this the perfect place to stay in Hanoi in my opinion. And the price was reasonable too! I'll definitely plan on staying here in the future when I return to Hanoi!!

Our room was given away by the intern, so we had to settle for a worse room that we ordered. The staff was very sorry and offered us a massage in exchange for the error. Unfortunately, the room we hadn't booked had a faulty ventilation, so I ended up with no sleep. So it was a horrible first night, I had to go out in the night to buy earplugs. The staff suggested I put paper in my ears. I honestly thought he was joking, and I was disappointed they didn't warn me at check-in, I was also given a wrong voucher at check in. So I felt quit scammed for the first night. The second night went smoothly, and it was nice, when we finally could move into the right room. I don't recommend this place.

The hotel is set in the Old Quarter in Hanoi. Area around very walkable with lots of food options available. The hotel itself has a beautiful outside. The rooms are small & a little tight

The Light is a Clean and comfortable hotel. The staff were friendly and helpful. The location, on the edge of the Old Quarter, made it a very walkable location for everything we wanted to see and do.

The staff were wonderful. Always quick to help. My room was roomy and clean. Although the description for the so called windows are a bit misleading. They are small and facing your neighbors window. The dont overlook anything other than your neighbor who have similar view. The breakfast was disappointing. Very limited selection and quite bland most days. The gym is alright. Bench press with Olympic barbell and plates that have a combine weight of 60kg. Not much, but better than nothing. Dumbells that go up to 24kg, Butterfly machine and pull down machine.Plus 2 treadmill and a stationary bike. A little cramp if you have more than 5 peole working out at a time. Open time is 10am-10pm. The location though is convenient because you can walk to all the sights and attractions in and out of the old quarter. Circle K is nearby and so is a Pharmacy. Tons of food option on both side of the hotel.

”Inside window” was meaning no window at all.. The only ”windows” was a vent in the shower and one hidden behind a closet. Very misleading presentation in ad. Staff was very friendly and helpful, but their marketing people should think twice..

Was very clean room with comfortable plush pillows. Breakfast included was very good with great variety. We had a spa day at the hotel and it was wonderful for the price- highly recommended. They also gave a small gift of local coffee at check out.

Great location, within walking distance to so many food and shopping locations. Staff was so kind and attentive, the room was very nice and roomy and the toilet was lovely Rug was a little warm but, we enjoyed our bed so much. Very comfy. Definitively a good stay and location gor the price, train is so close. We walked 45 minutes to the Scramble

Great service, friendly staff, very nice rooms and good breakfast. Also the location is very good.

This was a beautiful hotel with incredible customer service. Even without a window, we loved our room and our every need was catered to. Probably the best breakfasts we had in terms of choice out of all the hotels we stayed in in Vietnam. Convenient location. Massages from the spa were also totally relaxing and convenient to have in the hotel. Would definitely recommend this hotel.

This was an awesome place, cannot recommend it highly enough, the gym was ok, rooftop pool is good and sunbathing area, breakfast was first rate and the service awesome, the English is this hotel is the best and they make things run smoothly. A problem free and delightful stay. Will stay again!!

The good things were only the breakfast (a vast selection of buffet) and location (located in Hoan Kiem but at a quiet spot). Other things were not that great. I rented out the most expensive room in the hotel (Grand Terrace Suite) but it was pretty basic. Firstly, I was really disappointed because although arranged before arrived I was only looking for a double bed, king or queen room, thus if they cannot provide this, I would prefer to cancel the booking, they assured me that my request is complied. When I arrived, I found my room with two single beds combined. It was very frustrating. The amenities in the Grand Terrace Suite were also quite basic compared to other Grand or most expensive rooms I stayed in Hanoi. Also for other hotels, it is normal to provide two cards when requested but it is weird that they rejected this request and can only provide one card for a room. The staff were kind. But for the money that I paid, I feel strongly is not worth it.

Great location easy walkable to main areas for lake, shopping, dining etc. hotel staff very friendly and helpful. Rooms a little small with very limited storage most of clothes had to stay in suitcase for fortnight. Gym opening times limited. Would recommend

Great room and pool area. The location was also perfect. Would love to stay here again when returning to Hanoi.

The staff here were the most sincere and accommodating of all the places we stayed while in Vietnam. They took care of everything we needed with a smile and helpfulness. We would not even consider staying anywhere else in Ha Noi.

Staff EXTREMELY helpful and kind especially the door men/ bell boys. Hotel a little dated. But clean. Shame that the gym doesn’t open until 1130 am as I’d like to exercise before breakfast. My main issue was when I stayed there were more than 150 teenagers staying on several floors. They were running around and screaming until after midnight singing and running between rooms. I asked a few times for them to be quiet if made no use. I got the impression they have groups like this staying often. It felt like a hostel.

Value for money, a fantastic hotel situated near to the Old Quater and the lake. Great breakfast, lovely clean rooms. Will stay again.

The staff at the light hotel were absolutely outstanding. The staff helped us arrange car transport, laundry, SIM cards and everything we needed to begin our trip. Great place to explore Ha Noi and surrounding area.

The staff were very friendly and trying really hard. No complaints whatsoever. However, small hotels do have limitations on what they can offer in terms of hardware.

Super friendly staff, nice rooms and super location.

excellent property

Great location friendly staff. Laundry service worth doing.

Although the staff were very friendly and helpful, this is definitely not a 4 star experience. Our room was tiny, with no window, our sink leaked all over the floor, the room was extremely noisy and the cleaning staff banged on our door before 8 am asking if they could come in to clean our room even though we were checking out later that morning.

great dark room for sound sleep.

I was very impressed with the service. Staff is very helpful. Jason is helping me with my trip to Sapa. I am really grateful for that. Room is clean and comfortable. Breakfast is very good. Highly recommend this hotel!

Great staff and breakfast

Very good hotel, would definitely stay again next time I’m in Hanoi Helpful staff

Very nice hotel. Friendly, helpful staff