The gym and swimming pool. They have employee name: Ashok, he is the best and the only one who really works hard to save Rotana Park from bad review.

They assigned me a room, but then they gave it to someone else and kept us waiting for 5 hours!! Reception staff was not honest and not cooperative. last thing, they lost my car key and I was waiting for more than one hour to get my car!!

the apartment was clean , quite and elegant.

Staff

Restaurant

Amazing hotel and facilities, very friendly staff, from the entrance - concierge Zakeer, to Joyce at the reception who provided us excellent room (we booked 3 Bedroom Suite), very spacious and big balcony. There is great bar Coopers - we loved it, thank you Raees and Bikash. Playground for kids, tennis court, location right next to beautiful big park. Definitely recommend.

the front desk Alaa was amazing and helpful. thank you Alaa for making my stay worth it

The staff were friendly and welcoming - we were very happy to be upgraded to a one-bedroom for our very short stay

The receptionist (Jassem) had a very bad attitude and was disrespectful to me even though I’ve been staying at the hotel for almost 2 weeks

Excellent facilities, polite and knowledgeable staff, quality customer services.

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