Let me check in early brilliant

Great chilled hotel

The hotel was lovely, staff were extremely attentive and couldn’t do enough for us. I would definitely stay here again.

Lovely chilled family holiday staff excellent Location to taxi around I found it very good Bar pool area the kids loved it and due my stay it was quite and I loved it lol

Overall an okay stay - wouldn’t say it’s a 5 star hotel experience. Felt more like a 4 star. Exec lounge food and beverage options really need improving and pool area needs a facelift. Ok hotel but don’t go if you’re looking for a 5 star hotel experience

Our stay was truly delightful! We thoroughly enjoyed our time here and would eagerly return. Nulen (apologies if we've misspelled the name) at the reception desk was an absolute gem. She greeted us warmly, efficiently arranged our breakfast reservations, and was always on hand to assist with transportation, making our stay even more enjoyable. Her exceptional hospitality left a lasting impression on us. The only disappointment was discovering that the beach club was closed :( While we recognize that this is beyond the hotel's control, it was, ironically, the allure of the beach club that drew us to choose the Sheraton for our stay.

Staff was very friendly. Hotel seems a bit dated. Beach swimming was closed due to recent flooding, but the beach seating was open and lovely. Location is good. Valet parking made things easy.

Staff were lovely. Room was a good size and very clean. Facilities were fantastic.

It is amazing hotel

Staff friendly and attentive Bathrooms/change rooms around the pool area weren't clean Noisy room, our room was street facing and street noise was loud. We also woke one evening from the room above us being cleaned at 3am, could hear vacuum, it echoed into our room. Staff however did stop when we called reception.

Old hotel. Not value for money. Poor breakfast

Great swimming pool and beach. Comfortable and large rooms. Great service and staff.

The hotel has lovely large bedrooms which are spotlessly clean. House keeping is excellent. The breakfast buffet has an excellent selection of both hot and cold foods. Staff were friendly and very helpful. Only down side of the hotel is that it is next to a very busy road. The traffic noise in the city view room was annoying at night. I would pay for a pool side room next time away from the traffic noise. I would stay at this hotel again. Location is perfect for walking along the Corniche.

We stayed for a couple of nights after a cruise. Very accommodating and gave us an early check in which meant we could enjoy the facilities longer.

I recently had the pleasure of staying at the Abu Dhabi Sheraton, and I must say it exceeded all my expectations in every aspect. From the moment I stepped into the lobby, I was greeted with warmth and hospitality that truly set the tone for the entire stay. One of the standout features of this hotel is its impeccable customer service. The staff went above and beyond to ensure that every need was met promptly and with a smile. Whether it was a recommendation for a local attraction or a request for additional amenities, they handled it all with professionalism and genuine care. The culinary experience at the Abu Dhabi Sheraton was nothing short of exceptional. The variety and quality of the food served at the on-site restaurants were truly impressive. From the delicious international cuisine to the flavorful local specialties, every meal was a delight to the taste buds. The chefs clearly take pride in their craft, and it showed in every dish they prepared. One of the most important factors for me when traveling is feeling safe and secure, and the Abu Dhabi Sheraton provided just that. I felt completely at ease throughout my stay, allowing me to fully relax and enjoy all that the hotel has to offer. Overall, my experience at the Abu Dhabi Sheraton was nothing short of outstanding.

Lovely hotel and staff

Beatiful hotel with great restaurants and close to the corniche

Rooms are extremely nice

Good

In general, the hotel is fine; however, its location is not very central, to find restaurants for lunch or dinner, you need to take a taxi. The tiles inside the shower need to be regrouted, as they appear dirty due to the grout falling off or having a darker color.

We started coming to the sheraton resort in 2014 and really loved the place. A few things have changed but the beach and pool areas are always lovley places to just relax and enjoy the sun. The staff as always were very helpful ,the breakfast is very good with a good variety. We stayed in a club room and found the club buffet poor and really lacking any decent food although the lounge was very nice and the staff friendly it was very basic. The room was ok the lack of any sound proofing is makes for a desturbed nights sleep the noise of the doors shutting sounds like a shotgun firing which occurs every night at varying times, we stayed on the sixth floor andni think we had the cast of Riverdance staying above us . We love this hotel and area and will be back next year. Thanks Sheraton.

The facilities are great. The staff went above and beyond. The room was very good for a family of three (executive suite). We were given access to the executive lounge for afternoon snacks and happy hour which was great, especially with a picky 5 year who always wants to eat.

Beautiful hotel, recently refurbished, great service and all staff were lovely. Food is good quality with the exception of The Tavern and the music around the pool is a tad loud and doesn’t cater for older clients. Bu other than that fab location and would definitely return

So much noise , waited over an hour to check in

The property could use some renovating and the property smelled of smoke even though it was supposed to be non smoking. Overall good stay, the staff were very nice and friendly.

The friendly service and professionalism of Hany and all the staff have been amazing.. kids loved the pool. Definitely coming back.

The hotel was in a great location. all the staff were all very friendly and professional. The room was very clean with a generous sized bathroom. the beach was small but it made all the difference to our stay as the pool was drowned out with loud music which was not relaxing.

Beautiful hotel with friendly and professional staff.

Not pedestrian friendly

We spent 4 days in the hotel with the family and it was a very pleasant and comfortable vacation. The hotel is all renovated and has a lot of facilities to use (gym, sauna, hairdressers etc..) We booked the royal suite and it was super comfortable, also cribs were added for my 2 yr old babies to sleep. 3 outdoor pools are available for different age groups and what i liked is that the smaller pools were temperature adequate to kids. For Eid holidays, themed nights were organized on the beach section In addition, the manager of the hotel was always present making sure all was working as it is supposed to be I Highly recommend the hotel for family vacation trip

I recommend this hotel , location and amenities are excellent . Intern staff are excellent and very helpful , also the duty manager Sami was more than helpful. However the Middle Management and Night Manager seriously they require to be extensively trained in how to respond to customer’s requests as well as how to make customers feel welcome. I really hope effort is put in training the team , as it effects the experience one can have at the hotel.

Happy with the hotel