It was a familial environment and lovely staff with nice and multiple swimming pools

It take time till they brought my cold drink order in swimming pool

Location, redundancy of the staff to solve the issue.

Nothing

Tutto! Il Rixos non delude mai le nostre aspettative, favoloso

Location ,swimming pool ,beach and room.

staf,food,checking in ,room service .

I love the specious premium room with balcony and the bathroom. Also the view was amazing and pools too

The dinner, its looks totally Asian. I took half board dinner and breakfast. I did not have dinner, I left because I did not like the food, drinks were not cool had to ask for ice.

Это наш третий Rixos в Эмиратах. До этого был Rixos the Palm & Rixos JBR. Если честно мы открыли для себя новый регион такой как Абу Даби. Это классный отель в спокойном городе. Отель расположен в далеке от городской суеты рядом с Марина молл. Отель по архитектуре напоминает Atlantis the palm. Территория не большая и не маленькая. На этой территории смогли разместить три бассейна. Причём что очень порадовала один бассейн только для взрослых. В этом бассейне есть бар который днём работает на сторону воды, а вечером на сторону суши. Днём в этом баре работает прикольный бармен Мустафа. Полиглот из Турции. всегда готов предложить что то интересное из коктейлей. Мы прилетели ночью. Я заранее об этом предупреждал. На ресепшен нас встретила менеджер Камила. Она говорила по русски и предложила нам прекрасный вариант для заселения. Правда из-за того что это было 02:00 ночи нам пришлось оплатить полный день, но по совету Камилы мы оплатили только ночь с завтраком, что нам вышло дешевле. Очень рекомендую отель для спокойного отдыха. У нас был номер с видом на город и с балконом. Очень даже не плохой вид на ночной город, так как любоваться видами мы могли только утром за чашкой кофе на балконе и вечером за баночкой Колы зеро)))) Система всё включено позволяет не покидать территорию отеля в течении всего отдыха. Мини бар пополняли каждый день. В него входит 2 пива, 2 газировки и 3 банки продукции кока кола. Для любителей алкоголя в баре на бассейне он есть с 10:00 и до 23:00.

Сделать не только бассейн для взрослых, но огородить территорию вокруг него чтобы детей не было и на территории вокруг бассейна. Ну и если можно немного охлаждать воду в бассейне. После обеда это прям термальный источник)))

everything

nothing

Location at the city center

1. Check in process took 45 minutes 2. The only swimming pool closes at 6.30pm 3. Only 3 restaurants, 1 of which is a bar, the other is a canteen, and the last one was fully occupied during low season 4. Local beach is a muddy 30 meter shoreline with unclean water

Разнообразие бассейнов, спортзал, вежливый персонал, чисто аккуратно, вкусная кухня

Шумоизоляция ужасная, в номере постоянно слышно как кто то идет по коридору, визги детей после 11 часов вечера, тихим этот отель явно не назовешь, до 5 звезд явно не дотягивает, детская площадка скучна и примитивна, 1 горку скопировали 4 раза вместо того чтобы закупить 4 разных, детская комната тоже уныла хотя площадь позволяет сделать что то интересное, вместо игр, дети тупо смотрят мультики в ней на большом телевизоре🥲

Room, staff, food, adult's pool, gym

Crowds in the restaurant, no access to one of the restaurants during Ramadan (evening), sunbeds occupied with towels during the day, but no people. 95% of guests were from the former CIS countries, and it was sad to see very often not the best manners: attitude to the staff, occupied sunbeds with towels, and food left on plates in restaurants.

Невероятно маленький доступ к морю

Lovely ambience, polite and helpful staff, nice tasting and fresh food, huge bathroom with a tub that can fit someone tall, a shower aswell for those who prefer a shower, well equipped gym with a cross fit class and other classes including pilates, yoga and aqua classes, an overall amazing place.

No complaint at all. Everything was perfect!!!

Nice and clean Hotel.

Came at 11pm with 2 small kids, yet receptionist let us wait for 15mins, as she was chatting with their russian friends. The breakfast and dinner is overcrowded, as there is no schedule nor system, if you come a bit late you end up eating outside the dining area. The sunbed "reservation" is another story, some "guests" take towels to get best seats at 7am, then return 5hrs later, just to stay there for 2hrs. Hotel should manage it better.

夕食と朝食がつくハーフボードでしたが、食事はとても美味しかったです。種類も多すぎて困ったほどです。レストラン内のスタッフの方は、すぐに何か必要かと声をかけてきて感じが良かったです。プールは複数あり、１月でも水が適度に温かくなっていて快適でした。

booking.comで示された料金とホテルから直接請求された金額が大きく異なり、その件で事前にメールをしても返事が来ず、結局現地のフロントでのやりとりでかなり時間を取られストレスでした。せっかくゆっくり過ごしたかったのに、こういうことがあると本当にがっかりします。（最終的にはbooking.comの料金が正しい、ということになりました。）

Location is very good Installations are generally good, however restaurants could offer a great. variety of options, especially during lunch time

Service of front desk and guset relations staff is extremely poor. They give us the room 1h later than check in time (even though we were in the hotel from 2h before); but once the room was given, there was a baby crib missing (which was confirmed during booking). I had to complain up to 4 times during 4 hours to actually see that hey could not care less... I finally had to find myself someone from the house keeping department who finally gave us the crib 5 hours after check in time. Once the claim was directed to the front desk manager, they called the room the second day and offered complimentary dinner throughout the stay, which seemed like a good compromise given the poor service and guest care they showed during our first day. However, this could not be further from the reality, when check out time came, they started to claim money back from the first night dinner, even harassing us to call the police and not allow us to leave the hotel. I would sincerely not recommend to stay at this hotel if you want to be in a place where you feel welcomed, respected and properly treated with empathy, especially if you travel with children

Номера

Рестораны

Lobby looks nice, view from the room to the sea

Rooms Not Safe for kids VerySlippery Around the pool Very rude management

Everything was great, i liked the hotel, the beach , the room and huge hall and facilities, recommended to family with kids.

The only thing which disappointed us, bar/restaurant prices were very very high, so we had to visit other places for dinner/supper.

Локация. Сам отель. Персонал очень классный, максимально клиентоориентированный. Сделали бесплатный апргрейд до люкса с видом на море

Мало столиков на улице. Просим увеличить количество

Sosyal alanları çok iyi düşünülmüş, çok temiz ve herkes güleryüzlü ve çalışkan.

Bir tek plaj kısmı küçük kalıyor. Yapan olduğu için alan kısıtlı ve güneşli günlerde yer bulmak zor

Номер в отеле

Детская комната и отношение к гостям

cheap, could be a very nice hotel, pool bar ;-)

we booked as a family of 4 which we did know was only one room and did know there was a charge for extra beds however what we didn't know was that they would only provide one extra bed meaning that one child had to sleep with the adults. in some family cases im sure this works ok however if the children are older, step children etc etc then this just isnt an ok situation. we were told that the only alternative was to upgrade to a suit (doubling the price) but in reality all we needed was one additional bed which could have gone in the room very easily

Location, food

A/C issue in the room and had to spend my 1st evening to fix it.

الفندق ممتازه وفيو اروع

مساحة الغرفة

Quando arrivi già capisci che sei in un Hotel di altissimo livello. Gli ascensori con vista Mare sono Top. Nella mezza pensione sono compresi anche le bevande (non alcoliche) cosa che in europa fanno pagare extra

Stanza grande con ottima vista, ma se siamo in 4 (2 adulti e 2 bambini) un solo letto non può bastare, abbiamo reclamato subito e ci hanno portato un letto supplementare. Qualche attenzione in più ci vuole. Per fare veloce, sia nel ristorante che in camera la pulizia del tavolo non era impeccabile Il KidsClub e troppo povero per un albergo di questa categoria

Tudo perfeito

…

L’emplacement, l’infrastructure, le service

Fenêtres sales, un robinet avec un problème de débit (chambre 605), un joint de salle de bain extrêmement mal fait, le carrelage très abîmé dans la piscine.

Sve nam se dopalo!Hrana je bila izvrsna,hotelska soba je uvek čista,uredna i svaki dan se menjala posteljina.Ceo hotel je bio čist i nov.Osoblje hotela je bilo izuzetno ljubazno.Za svaku pohvalu je hotel,preporuka svakom da odsedne u ovom Rixosu.

Nemamo nikakvu zamerku.

Everything, but more precisely: 1. Rixy Kids Club - if you have young children, this will be a blessing from the sky. This is by far the most amazing kids club we have ever seen in the 5* across the world. The club is so amazing that you can leave your kids and do stuff with your spouse without having to worry. The amount of activities and evening shows makes it a kids heaven. Thank you Gloria for the superb organization of your team and activities! 2. Services are fantastic: from waiters at the pool to restaurant personnel, to front desk and lobby lounge — all perfect. 3. Rooms and views are breath taking and spotless. 4. For my wife, surprise complimentary cake was sent to the room without being requested. AMAZING!!! 5. Breakfast has a lot of options, all very delicious. 6. Spa and spa personnel is fantastic. 7. Evening entertainment is great with different bands playing every evening. 8. Yoga and other activities

Nothing

Everything was so good plan to visit again

Non